See below comment on pricing of materials.

I had a great experience with the installation team and would recommend them to anyone interested.

Great product!

I won’t recommend that salesman

Pacific Bath responded quickly to my inquiry and set an appointment for a consultation/quote. The office kept us informed as to what to expect with our new tub/shower conversion from time lines to installation. Super courteous and respectful!

The team worked quickly and accurately, and we are very pleased witht he new walk-in shower.

The installers were very knowledgeable in their craft. They knew that the plans drawn up initially wouldn't work for the size of the install. They fixed the design and it came out great. The installers were quick, friendly and efficient.

The team did an outstanding job of turning an old and unpleasant small shower stall , into a gleaming, better functioning shower stall for our guests to use!

Had a problem with the shower handle becoming misaligned. Called and sent a picture. They had a person respond next day. Fixed and explained how it happened. Fixed satisfactory.

Everything that was needed including the best tools arrived at worksite.

Beautiful shower but had a few issues. I had an issue with installing the glass door/glass surround after the new shower was installed. I believe this issue was due to the salesperson not taking some structural things into consideration when developing the plan/quote. The workmanship overall was good but lacked my expectation in finish work, mainly with caulking and texture.

I would recommend a tub to shower conversions to my elderly friends. The convenience to walk into the shower without having to step over a tub is great. Plus there is so much room as a shower. I like the texture of the walls and floor. It’s not cold like tile. Overall I am please with Pacific Baths shower system.

Very impressed with speed and efficiency that the shower was replaced.

My new walk-in bathtub is the best improvement I've made to my home. The jets and bubbles are theraputic - a much appreciated relief for my arthritic pain.

Naveed and Aaron were both very professional during the entire tear down and installation. They cleaned up daily, were friendly and did all the work with a smile!

The overall experience was ok. There were some materials missing from the installation that we are still awaiting and the install was completed a couple of weeks ago. I would have expected those pieces to have arrived already.

The only other issue was that the install team did some damage near the install site walls and they did not mention it to us.

Ours was a tricky installation as the demo'd fiberglass shower/tub needed to pass through a pocket door which gave little room to situate the new Kohler shower walls in place. The installers were careful to follow a process their manager suggested. The installation went beautifully. The finished product is stunning. The installers, James and Jeremiah, were careful and left the place clean. Their manager, Jason, returned a week later to cut and install a couple of baseboard tiles that were removed to accommodate the deeper shower tray than the tub it had replaced.

Crew were dedicated to the job. Friendly. Careful around items that needed to be walked around. Cleaned up work area as needed.

I’m very happy with the work and quality of the product. I do think the mark up of materials is to much.

Great experience

The whole process was easy, from design to installation. The install team was professional, friendly and even accepted supervision by my Shi Tzu.

We were told by the salesman that the wall panels would go from floor to ceiling and they don’t. Have your sales representative come out and look at it. Very disappointed

Professionally installed. Very satisfied with the outcome.

Friendly,professional and courteous

I wish I had done this bath remodel a long time ago now that I know how simple and painless it was. Awesome work Pacific Bath and staff!