Initial gentleman that came out was very knowledgeable and honest. Workers were respectful of property and worked very hard to get it done quickly.
MY OVERALL SATISFACTION IS THAT I WOULD RECOMMEND THE COMPANY FOR A SIMILAR JOB TO ANYONE I KNOW IN NEED OF ROOF REPLACEMENTAT
Professional from start to finish
Did an excellent job on the roof, but I would bring up my concern with timing and communication.
Yes
Josiah P. who we worked with was amazing. He answered all my questions and had wonderful communication with me directly.
I liked their no pressure approach they showed me the current status of my gutters and clearly explained all of my options.
Damaged multiple things around the property and then tried to hide them like a toddler and then you wanted to glue the broken item back together. If I damaged a customer items I either offer to replace them or discount them off the bill. $100 dollars does not cover a terracotta pot, edging, front porch light, or any other things I’ve found damaged around the property.
I would gladly recommend Security-Luebke Roofing INC. to anyone needed services!
My experience with Security-Luebke Roofing was great from start to finish. The company was quick to send out their estimator Josiah Pooler to inspect fallen tree damage to my roof, gutter, and siding. Josiah was very thorough and explained exactly what work would be performed. He provided a proposal and an estimate of when they may be able to begin the project.
Unlike most contractors I’ve dealt with over the years, Security-Luebke’s communications was excellent. After agreeing to the proposal, their office reached out multiple times. They let me know an exact start date once it was determined, when materials and the dumpster would be delivered, and what time to expect the crew to arrive on the start date. The crew, led by Isidro, was very professional, did an excellent job performing all the repairs, and cleaned up thoroughly before leaving. Josiah even came out afterward to inspect the work and make sure I was satisfied. I highly recommend Security-Luebke Roofing.
The crew was very courteous and diligent with their job. They did a fantastic job, and everything was wonderful.
Security - Luebke Roofing did a outstanding job.
They did an excellent job!
My experience with security, Louie roofing was very excellent from the start to the finish. All their workers were very suspectful and did a very professional job
Highly recommend to everyone
Great experience at every interaction.
I would not hesitate to recommend Security-Luebke Roofing Inc. to anyone who was looking to re-side their home.
i was very unhappy with how the gutters were placed. we paid to get these uninstall/install however bolts were never screwed in all the way. crew had to get gutters fixed one more time. one of the managers mention a screw not going all the way, creating a bump with the shingles. he fixed that but now im wondering if the roof was done nicely. whether or not nails were put in all the way to keep shingles sturdy. salesman seem professional and knowledgable however didnt inform me the pipes in attic will be at my own additional cost/find my own people before they fix my kitchen vent. they installed a 6 inch vent when i was told 8 inch on paper so my hvac had to adjust. disappointed.
They were very professional. Took time to answer my questions.
professional work
The communication was good. They weren't the cheapest around, but I didn't want to go with the cheapest for obvious reasons. They worked really fast and the communication was good.
Having a new roof put on was something I was dreading but having a roof put on by Security Luebke Roofing was a great experience! From the first person I met to the day I came in to pay my account everyone was just so friendly and kind. The team that actually put the roof on was at my home for two days. They were friendly and extremely hard working. Each day they cleaned everything up. My yard looked great. They were a pleasure to have around. The roof looks great. Thanks for making this so easy.
I would be hesitant to recommend based on the install crew that installed our roof. However, the service we received before and after the project should get 5 stars.
Security gained our trust, as they installed our roof 24 yrs ago and only a couple minor updates were necessary now. We were pleased with their work then and continue to be pleased with them as a valued local company of hard workers.
They were very friendly people, and we had no problems. The guys who worked on the roof were very friendly, also.
Working with Security Luebke was so easy. The quality of the workmanship was awesome. Our yard was neat and clean when they were done. I can't believe how fast the process went! I highly recommend.
Great customer service!!
from initial contact to when they were finished very professional and did a great job!
We had a insulation/condensation issue that other contractors had misdiagnosed, Once we had Security Luebke involved we had a clear path to getting this fixed for good.
everything went as planned
They were very helpful, and the salesman, Greg, was very good.
I liked the professional approach andwarrenty
They were thoughtful, friendly, cooperative and did a great job.
We have worked with this company two different times and we’re very satisfied with the service we received. They were professional, timely, thorough and very easy to work with. I would definitely recommend Security Luebke Roofing!
They are very professional and timely.
good company and quality work
This company has done two projects for us, and we've been very happy with the results both times. Thanks.
From the impressive tour of our roof (including getting into the attic to check for water damage), to the customer service (Sierra), they were top notch all the way. They stayed in touch with us on each step of the process and answered questions quickly and professionally. We would have liked a little heads up before the dumpster was dropped off, but maybe they can work on that.
Our siding wasn't secure in multiple areas and weather had done a number on an overhang. Security-Luebke representative did a very thorough inspection so all areas would be repaired successfully. We were very satisfied with the workmanship and this company's employees. Highly recommend.
Salesperson was great. Roofing crew was on time and very high quality
Cleanup when complete was very good.
Prompt, courteous, efficient, clean.
I was very happy with my experience wit Securiy
They did everything they're supposed to any questions I had. They answered and finish in the timely fashion.
No
Quality was very poor on the shingling, gutters, and gutter guards. Three different crews with poor quality throughout so the issue runs deeper in the organization than “just a mistake”.
The job was rushed many things needed to be redone overall messy workmanship
The people are great and took care of everything.
Professional quality work from the initial estimate to completion of the job.
They did a very good job. They were very fast and efficient. I am happy with the work.
I am likely to recommend Security-Luebke Roofing to a friend because everything looks good. However, it was done during the winter, so we'll have to see when we get rain. I do see light coming through when looking from the attic, but we have to see when it rains if there are any leaks.
They did a fantastic job!