It took 3 years to complete my roof.

They still have not finished the job and have dragged it on forever. There's no communication and barriers to communicating with the company. Absolutely horrible customer service. When are you going to finish the job?! People do not show up when scheduled to do so, nor do they call to say they will not be there.

overall very good experience

Absolutely unprofessional, charged for things that were never done, promised skylight that never got installed, kept making mistakes, no communication, often seemed like they didn't know how venting actually works in atticks

Th

Communication and updates were much more efficient and current than when we had panels installed in 2022.

The project manager (Semper Solaris employee) had zero control over the roofing installers (3rd party roofing company employees) and had different priorities and different schedules. This arrangement caused most of the problems.

Semper Solaris Construction provided professional service and handled my project in a timely manner, barring the rain.

I like the communication about the project

The people are great! They are responsive, personable, and responsible. However, some of the automated communication is broken or provide incorrect information, causing confusion with the customer. Thankfully, the people are awesome and they would find the answers. Nonetheless, the automated communication process needs improvement.

False claims, arrogant, lack of response

There was lack of management and time.

The process took a long time from October 2023 to end of February 2024. Other companies do better than that

I was disappointed because I feel like I was scammed.

They got it wrong, but they did rectify it. To me, it should have been done right the first time.

They installed the roof in a short period of time. There were some issues at the end that we are still trying to sort out with them.

Not after this terrible experience

Na

The Solar Team was great. One star off for the Roofers.

The salesperson George was Awful.....if i had to do it over, i would of hired another company... The customer service people all they did was provide LIP SERVICE...They also had a SUB-CONTRACTOR do the Work.. I paid 32,000.00 dollars for a Substandard job.. I would not RECOMEND this company to anybody...

We were overall very pleased with the roof and have had many neighbor compliments. We just wish the project manager communication had been better. Semper Solaris has basically done everything above our roof line now, and as a whole we are always happy to recommend them.

The sales experience was good. The schedule and construction was not so good. The roofing crew was very rough and did not have respect for my property during their work. The scheduling was not good. Thier idea of scheduling is a call one day, telling you they were going to be there tomorrow. If you were wondering when they were comming, there was little information.

The project manager, Eddie, was amazing. He was exceptional.