Super easy, very professional & got the job done. Couldn’t be happier how quickly repairs for our garage went and the respect for our home altogether!
Communication was the biggest issue. We had a hole in our roof for months. They sent someone to our home 5 times.
I cannot explain what the problem was, but I had problems with ServiceMASTER Metropolitan in terms of the follow-up after the initial job was done.
Did not use. Overpriced.
It was a good experience and I would recommend them.
The people at Service Master Metropolitan took care of our problem quickly and efficiently. They made scheduling easy and cleaned up after themselves very nicely. We have already recommended them to a friend.
They do quality work. I was satisfied, but it did take a while.
The service professional that came was friendly and professional.
The project manager, the claims person and the crews whom were involved were extremely professional, detail oriented and attended to each area of concern to resolve and provide excellence and resolution in all areas.
They did a wonderful job. They went above and beyond what I expected. ServiceMASTER Metropolitan was helpful with any questions or concerns and I have already recommended them to two other people so far.
Rafi and Mario's team did an amazing job on my home.
The process was complicated. There were several things that were miscommunicated. The company would call us to inform us about the project but the information that we were given didn't work out that way. It felt like we were being pushed off. There was a lack of communication. There were things that were explained but it didn't happen the way it was explained. There was work that was quoted but it didn't need to be done so they told us that they were going to give us a $2,000 refund check. However, that was almost 6 weeks ago and we haven't heard from them since. I wouldn't recommend them!
For the total project they have more than exceed my expectations at the end of the day, even tough we had mishaps, they are expected on a big project. Overall I am very satisfied.
I thought they were very professional. I did enjoy their service.
ServiceMaster was professional with everything they promised it was a work of art . I am well pleased .
Professional, knowledgeable and highly accommodating
The workers are very hard workers. Overall they are punctual.