Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with Servpro's promptness to start the work.

They didn't do a very good job of cleaning.

Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with the overall cleaning and the thoroughness of the cleaning.

I was disappointed at the end because they broke my stove and didn't own up to it.

These folks are the best. They went above and beyond for us.

Area For Improvement

Area For Improvement - Nowhere.

Area Of Satisfaction

Area Of Satisfaction - The willingness of Servpro people to move furniture items that were not directly in the damage area.

Additional Comments

Additional Comments - I am very, very pleased.

They damaged my bath tub and when the worker came back to look at the damage became irate, raised his voice to my wife and walked out. Noone has contacted me back regarding this or the damage to my home from the careless error on their part. i cannot believe I get a survey to rate my experience before a call back regarding the damage and professionalism of the worker.

Servpro was very professional, and we've had no issues.

Area Of Satisfaction

Area Of Satisfaction - I was very satisfied with the speed of getting it done.

They were very professional, on time and very concerned with what they were doing. I would recommend them to anyone.

Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with them getting the water up as quick as they did because it was pretty deep.

Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with the overall results. It was good high quality work and good people to work with.

SERVPRO is truly a GODSEND

Area Of Satisfaction

Area Of Satisfaction - ALL