The workers of Servpro were excellent. Worked very hard, all day long. Very respectful, very accommodating.Was truly impressed with their work ethic. Would not hesitate to contact them if needed.
They did a great job!
They were very professional. They did a great job doing what they needed to do. I am very pleased with their work.
Servpro employee, Tiffany, arrived shortly after my first phone call. It was a comfort that she took charge of the situation immediately. She is very knowledgeable and helped me with making the initial claim process with my insurance company. She, and Chad project manager, were very resourceful and knew just the right contractor/employee for each phase of my water damage restoration. Servpro employees that came into my home to pack and unpack my belongings were very kind and empathetic of my situation. The water mitigation crew that tore out and dried up my basement and restored my wood floor were hard workers and never left a mess. Justin worked especially hard to get my wood floor dry enough to be restored. The bad news is that burst pipes and water damage destroyed my kitchen and basement. The good news is I called Servpro and have been left better than I was found. It really is like it never happened. Thank you, Servpro.
Servpro was quite responsive and was able to resolve all issues that arose satisfactorily.
Servpro worked with my insurance and I didn't have to make phone calls and worry about dealing with the water damage. They knew what they were doing, and every worker was skilled and seemed to really care about what I was going through. I felt supported by the Servpro team. Tiffany took charge of the situation and that was exactly what was needed. Chad is a very resourceful project manager and knew just the right contractors for my restoration needs. I am so glad I called Servpro. I have been left better than I was found. The bad news is burst pipes destroyed my kitchen and basement. The good news is I called Servpro and it truely is like it never happened.
They completed my cleaning ahead of schedule but not done to standards(my opinion and that of the restoration crew). Workers were not professional. I received back damaged furniture and had missing possessions. The time to resolve these issues exceeded what would have been considered a reasonable time. I will never use this company again.