They did everything as promised. They picked up, and there was no damage.

Area Of Satisfaction

Area Of Satisfaction - The company's response time and professionalism.

Additional Comments

Additional Comments - I would go back to ServPro of Rockwall if I ever needed this type of work again.

Area For Improvement

Area For Improvement - None

Area Of Satisfaction

Area Of Satisfaction - Allstate

Area Of Satisfaction

Area Of Satisfaction - ServPro came and listened to my needs and didn't try to push anything extra on me. I appreciated their willingness to work around my schedule.

A Job Well-Done!

Area Of Satisfaction

Area Of Satisfaction - ServPro did an excellent job!

Had a water leak in my house that caused damage to my wood floor, drywall, and cabinets. My insurance rep had me call a competitor of ServPro who came out and gave recommendations but no action plan. Very dissapointing. Called ServPro and things started happening. They came out and removed the damaged drywall, helped with the mold, and left fans to dry things out. It was time to update my kitchen, so I went ahead and used ServPro since the house was going to be a construction site for a while anyway. They did a beautiful job on the granite countertops and backsplash, and cleaning the tile/grout. Just a first class group of people that I would recommend to anyone.

Area Of Satisfaction

Area Of Satisfaction - Everyone was very helpful and nice.

I found the experience to be fantastic!

Area Of Satisfaction

Area Of Satisfaction - They came out and got the carpet up and put fans in.

Area Of Satisfaction

Area Of Satisfaction - ServPro cleaned up the mess.