Skyline DKI did a good job. The timing was excellent and the communication was good. They kept in touch and kept me in the loop of what was going on. I felt included. It was a good experience, the job was done nicely and I would use them again.

Great work. Brick work matched perfectly. Had my own contractor over for some other work, he couldn’t tell the difference between the old brick and the repaired brick.g

I had a very good experience with Shelley. Everybody was cooperative and patent with me and it was a job done correctly.

Skyline DKI is better than the company I had before.

Skyline came out and did what they had to do. I was satisfied and in the midst of COVID to get the crew was an obstacle, as it is for everyone, but the bottom line is that they were clean, efficient. They cleaned up after themselves, and when they left they made sure everything was safe.

The Skyline staff were very professional, respectful, and courteous throughout the duration of the project.

Everyone I spoke with, in person and on the phone was polite and helpful. Overall the lack of communication was frustrating. I also felt they were quick to start demoing everything when I didn’t feel there was a need for it. They listened when I said not to do so.

We were in a difficult situation. Their communication could have been better and the work done faster.

After the mid-west, Polar Vortex of 2019, and the world melted... my pipe burst in my basement. After getting turning the water off... the next worry was damp, dark, basement issues. SKyline DKI - IL came out, set up ALL of the fans and dehumidifier, even swept the debris. They had an efficient team, came in and out, and protected my space. Only reason not give perfect stars because the scheduling was a hassle.

This is a tough answer. I think if I would have had a competent lead salesman, the company would have received a 5-star. Unfortunately it wasn't the case. My patience with his incompetency definitely hurt my situation, but it was what it was and a small easy job took 6 months (4-months too long).

After the "dry-out" procedures, another restoration company found three (3) areas that were not dried out. This included: two bathroom floors that needed to be replaced, and one wall that had a 99% reading of moisture. This is completely unacceptable.

They stole my merchandise.