The process was smooth and they kept communication open with me after I closed when issues came up. They aim to please.
Great experience. Staff was readily available to answer my questions
Hands down beyond impressed & would love for Smith Douglas Homes to build our forever home in a few years. Strongly recommend Smith Douglas Homes for any building needs in Middle TN
I would absolutely recommend to anyone wanting a home that doesn't share walls. The entire staff that I have worked with definitely exceeded expectations I lived in my previous home 40 years and this was all very new to me. Breanne and Joe were awesome.
From beginning to end
Overall process was smooth and simple, QC control is the only problem that i would say i had.
Crosser is amazing! He is the main reason why I have been satisfied with my purchase from this company!
They are very strategic in their planning. They respond to all inquiries in a timely manner, are very professional, and deliver quality products.
Our experience purchasing a home from Smith Douglas Homes was great. The sales agent and construction manager were very professional and courteous and they addressed our issues on a timely basis. The sales agent did a great job of keeping us informed regarding the progress of construction.
Craig & Mack wonderful team I appreciate their transparency
Very friendly and knowledgeable staff. The process was simple and easy from start to finish. We were always kept in the loop as to what was going on with the building process. Would recommend to anyone looking for a new home!
Everyone has been easy to work with and enjoy the experience
I would recommend S/D to anyone looking to build a home. We had no problems with them, Paul was very attentive and knowledgeable about the products, he got back to us in a timely manner with questions and if he didn't know he's contact someone who did. We live in a great quality home and we have loved everything about the process from the very beginning.
We are so thankful for our beautiful home. The design and construction are lovely. The warranty on the appliances flooring and roof are generous which gives us peace of mind about future maintenance.
Smith Douglas changed the grading of our lot from flat to elevated with a huge slope to the back and side yards. We specifically told them we needed a flat lot as my husband is in a wheelchair. Now he cannot go into the back or side yards. The slope is so steep it is likely his power chair would tip forward and critically injure him. Smith Douglas refused to change the grading of the lot to accommodate him. Not ADA compliant.
Very responsive to all questions and concerns. This company offers a beautiful home at affordable price points.
Given how smooth it was for me, I have no reason not to recommend SDH.
we did not know what to expect with a new build community, but this process was incredibly easy and efficient. We have a beautiful, affordable home in a very friendly community! We are so happy we chose to build with Smith Douglas in the Wilora Pond community!
Smith Douglas Homes - Atlanta provided a good quality home and was responsive throughout the process.
No, lots of don’t care moments from the builders and no pride on their work or commitment to resolve any issues that arise.
Very happy with the response and work from your team. Glad to see you guys care.
I'm really not sure because there were multiple things that I had to continously ask to get taken care of even though they might be small things. This is my forever home an wanted it basically perfect. Construction manager was ok until the last 2 weeks when we had issue with covered Patio concrete slab didn't look up to par like it should've, an the construction manager was started to act very snarky when we were asking about fixing it. Ending experience was unacceptable especially when I am paying alot of money an this is suppose to be my forever home with my wife.
I’ve actually already brought several friends by the house and have been showing them the neighborhood and telling them all about y’all
Smith Douglas Homes has a professional team. They did a good job of trying to meet my home needs and requests.
Well designed floorplan with adequate lighting, switches, and outlets for modern day living. A great value in a home. Slight build discrepancies but overall, a good home.