The building process was smooth, fast, and efficient. I would certainly recommend Smith Douglas Homes.

The quality of the home, materials, and the developer's interactions made my experience with Smith Douglas Homes worth it.

We were very, very satisfied with the salesperson, Kevin, who was with us during the process.

Best home for the value

Customer service from Adriana was phenomenal and she worked tirelessly to answer all questions if they ever came up. Not all parties during this process were as personable and easy to work with as Adriana.

Always

Absolutely we've already been referring!!!!

Yes I would recommend Smith Douglas of Atlanta very professional and caring!!!

I had a great relationship with Mr. G. Woods. He helped and explained several things to me. My relationship with construction manager, Mr. R. Bales was not so great.

I would recommend a Smith Douglas homes to my family and friends!

This is my second Smith Douglas Home and I have been pleased with both homes.

Connie and Cory were absolutely amazing. From beginning to end they made it a seamless very pleasant stress free process! It was such a pleasure to work with them. They made our home buying journey a smooth and enjoyable experience and I truly thank them both for the care concern and attention to detail that went into making the process an absolute success!!!! Huge Thank you! We love our new home!

Yes, I would and have recommended Smith Douglas to family and friends, especially to the ones like us who have never owned their own home. The process provided by Smith Douglas was made so much easier and less confusion/ chaotic!

The builder was great to work with.

I would highly recommend Smith Douglas Homes to family and friends! They’re professional, detail-oriented, communicative in every step of the way, we’re on point with the building schedule and build affordable good quality homes.

Thank you to Michelle and Eric for working hard to do some wheelchair accommodations for me and our new house. We understand it is not normal to do that, and we highly appreciate the thoughtfulness and flexibility to make this house work for my wheelchair needs!

While the overall experience was good, there is room to improve

During my walk through, there were ants in the half bath. Chase, the seller representative said he would spray as he had the stuff in his truck. I reached out to him a few times and finally reached him. He preceded to tell me that he did not say he would spray. Both me and my real estate agent was present so couldn’t believe he denied the statement. Later ants were in the ceiling, on the counter top, in the dishwasher and on the master bathroom ceiling. To date, I’m still waiting for him to spray and want people to do what they promise.

My experience with Smith Douglas Homes has been positive.

I am deeply dissatisfied with the service and construction process for my home in the Sycamore Crest community built by Smith Douglas Homes. Despite the company’s claims of being a custom home builder committed to quality and service, my experience has been riddled with poor communication, incorrect installations, and unresolved issues.
1. Delayed Communication: I waited nearly three months for a response from the sales agent regarding my interest in purchasing a home. It wasn’t until my realtor intervened that I finally received a reply.
2. Incorrect Installations: Several features I selected were not delivered as promised, including kitchen pendant lights and the tree planted in my front yard. Despite my efforts to have these mistakes corrected, no action was taken.
3. Flooring Installation: My request for a specific flooring layout which was, to lay the flooring in a vertical direction from the entryway and it was ignored, and the explanation provided, and I quote “ we have to run it the same direction of the road.” by the construction manager was unsatisfactory and contradictory to the options initially presented.
4. Drainage and Grading Issues: Serious drainage problems in my backyard remain unresolved, leading to water pooling near my fence, which risks long-term damage. Despite raising these concerns during my homeowner orientation and multiple follow-ups, they have not been addressed.

This has been an incredibly frustrating and disappointing experience. Smith Douglas Homes needs to prioritize customer satisfaction and address these issues promptly. I would not recommend this builder based on my experience.

Rating: 1/5

I am very likely to recommend SDH to everyone. I've had a really great experience; I love my home and I'm happy that we worked with Sherry Richardson. She ensured we got the home we desired and that the process went smoothly. You can tell, she genuinely enjoys her job and wants to be of assistanct.

I most definitely will recommend. It was awesome watching this whole project from start to finish and all the steps involved. Everyone that had a part of the process made it all come together perfectly.

So far, we are pleased with the quality of our first home. Smith Douglas Homes was wonderful. We are really happy with their followup and all the information provided.

Everything was very good.

I have been recommending them to my family and friends. I told them whenever they are ready, this is a good company to build their dream house or a quality home.