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The quality of the workmanship on the installation of our exterior siding and the caulking and painting of it was second to none. A recent contractor I had working on our deck commented that he thought the paint on the siding had been factory applied, that’s how flawless it was. The crews were friendly and efficient and cleaned up after each day.
Matt, our project manager, was exceptional.
From Davis to Joseph and all the way through the process, these guys were top-notch. They were very professional, flexible with my schedule, and did amazing work for me.
Should I have a roofing need in the future, these are my guys!
My wife and I feel like Thomas gave us reasonable price to replace all the old flashing as well as replacing the cap, cleaning and sealing our chimney and a complete roof replacement. Also, we are very pleased with the leadership of project manager Rickie Leinenweaver and his crew who was led by Margrito as they did a magnificent job in one day. We highly recommend Smith Roofing & Exteriors.
Communication was good during the process. It was a very long process to get from the signed contract to the work installation, and we had some bumps along the road that have been mostly remedied.
Thjey did a good job. The price was average, and they had to rework a few things. In the end, it was good, and I was happy with the service.
They were excellent to work with. They were very efficient, very knowledgeable and it was a very good experience.
The roof was excellent. The project manager on the chimney work had poor communication. After a conversation, I decided that I would fix things. I have already spoken with the project manager and tried to provide him feed back, so he knows. The guttering was okay. The downspout was put at the highest part of the gutter, so the water didn't flow. That gutter issue was addressed under the workmanship warranty.
Every did a great job and was very efficient.
The salesmen have great sales pitch but everything after the sales pitch is a nightmare. No communication , they push your roof delivery out more than 1 month and every time you follow up they make up another excuse as to why they need 2 more weeks.
My consultation with Jordan about my needs and choices of materials was very detailed and well documented. The crew which installed the shingles and skylights were well organized, worked well and were careful about my garden.
Smith Roofing Company was frustrating as a client. Their project manager was not responsible and did not show up numerous times, and the company didn't know about his whereabouts. On several occasions they cut corners, and with me as their client I was the one to bring it to their attention to force it to be corrected. The project manager did not notice any of it.
Smith Roofing provided exceptional and quality service with replacing our roof and rebuilding the exterior of our chimney. We highly recommend.
Smith Roofing showed up with a crew of 11 men and the supervisor. They finished 30 squares of shingles and replaced 26 sheets of decking and cleaned up in 6 hours. Amazing to watch a well organized crew work!
The guys who came out initially did an excellent job. I had some people coming to give me an estimate and none of them went into the detail and depth that they did. They took pictures and showed where the problems were. It was really nice to see that. Some people use a drone to fly over and don't show you what they saw. Smith roofing did an excellent job with detail. I was surprised. It was really great.
Great experience and Chris, Joseph and Bennett were all great to work with.
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Great communication and very knowledgeable.
Will recommend to everyone looking for a contractor
From the inspection to completion I was very impressed with the work ethic of the crew. Very pleased with the look of the new roof.
They were very professional, and I love the way they communicated all the processes that they were going through. I loved their professionalism and how they kept me informed.
Great process from the initial meeting with Thomas to talk about the work to Brad being the last to leave when it was all done making sure things were satisfactory. The level of communication was outstanding throughout. I wish all companies would do this. The crews were professional and efficient. I never once saw anyone slacking (even in the 100+ degree temps) and not doing things they shouldn't, making sure everyone was safe and the work was getting done right. Top notch all around!!
I would use Smith Roofing & Exteriors again.
Other than a few minor hiccups, I’m satisfied with the work/product and process to complete this project. I would without hesitation, refer them to any of my friends if applicable.
Very happy with completed job.
It was really excellent. The gentleman who came and did the initial work was thorough and showed up on time. I had difficulty with three or four others who wanted to work it into their schedule rather than mine. Jake, the sales representative, was absolutely splendid.
The crew got to work as soon as they arrived and worked hard the whole time, and they cleaned up as they went along. They did a great job.
Very professional group from initial quoting through the post-installation follow-up.
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Great job!!! Timely, safe, clean and knocked out in a day using quality products and outstanding people!
Extremely professional from start to finish. Conducted a thorough final inspection to ensure everything was done right. Good people doing great work.
I strongly recommend Smith Roofing.
Brad and his crew were on time, good with attention to details, and customer oriented to keep communications open during the project. I had a roof and gutters replaced. I would recommend.
Google review done.
Experience with the salesman was frustrating and confusing. He was not incredibly knowledgeable and misrepresented several items during the contract negotiation
Noah and the guys I worked with were awesome. It felt like I was working with family.
The salesman and the head of the crew were just exceptional. They were really professional and nice to deal with.
The crew did a very good job of initiating the work in the morning, and by the end of the day, they had it done other than the chimney. They said that it would take another half a day to finish the chimney. They replaced the wood sheeting and did a good job on the flashing. They did a very good job on the chimney work. Their onsite lead was very good. The superintendent stayed in contact with me. They did a very good job at communicating and with the installation. I am using them for other stuff at the house as well.
Smith Roofing & Exteriors helped me with the adjuster in working with my claim. They kind of took that and ran with it.
They are professional, reliable and have experienced work crews. They work through issue resolution in a fair, concise manner.
I am very pleased with the result and appearance of the roof.
They work with knowledgeable craftspeople who do good work but are understaffed, overcommited and lacking in communication both internally and externally.
Overall excellent experience. Vast improvement over our experience with prior roofing companies
They were very professional and did a great job. They got it done very fast. They were all very nice and cleaned up after themselves. I didn't have any problems at all.
Smith Roofing & Exteriors did a fantastic job.
Smith Roofing my not be the cheapest, but they do good work and are very efficient at removing the old roof and replacing with a new roof. The area around my house was kept clean and the team that worked on my roof stayed tied off and safe the entire time.
The shingles are beautiful supported by smooth purchase and installation process.
They were great. You couldn't have asked for a better crew or company. The roof looks great. They cleaned up everything. We didn't have to pick up even one nail. They were excellent.
I would absolutely recommend them to anyone that has a roofing issue.