The installation was a little bit good, but with the general service when there's an issue, I wouldn't give them a bad rating. That's why I only agree rather than strongly agree with my likeliness to recommend Solar Energy World to a friend.
I have enjoyed their service. Their service has been very good. I've told some people about their service. I didn't have any problems with it.
The service was great. I had no issues. Everything works well. The financial portion was not clear.
They provided great customer service getting everything set up. I have had lots of neighbors asking about my system and ended up going with Solar Energy World. They have a great referral program where I have actually gotten paid to refer people and have them sign up.
They can improve on their warranty basis.
They were very professional and did everything on schedule.
I had a great experience start to finish. They delivered everything they promised.
Everything was done professionally and quickly. We have had no problems since our installation which was now a year ago.
I found that there was not very much feedback on my system. There was no communication to me on when things would start and when my rebates would come. Things like that. It was difficult for me to get any information from them. It seemed like when the job was done, they were done with me. That was disappointing to me.
Most of their employees are great however John Roberts is a very ignorant salesperson and I would never want to have to deal with him or anyone like him again
The service was great. Everything was great.
It is the best investment we have made on our house.
Solar Energy World misrepresented their ability to cover your energy needs, and they will say anything to get your business, even if it’s not true.
I referred Solar Energy World to my brother. He is interested.
It went smoothly and I have no problems.
operations / permitting lost the plot in following up with Prince William County for an important 6 week period/ delay. Granted PWC appears to be known as a pain however I had to chase multiple times and escalate high up the chain to get the attention this needed. I was also not alerted sufficiently up front as to a significant 6 month delay in getting Tesla batteries and at the time of purchase there wasn't an alternative. Again upper Mgmt and sales team handled well but only after multiple escalations
Personalized quote and discussion with our sales advisor.
No problems and energy bill is amazing
I feel I was not given the right estimate of number of panels needed for my usage
The project went smoothly and the team worked well
I have already recommended them to three people in my neighborhood.
They do really good work. The installation was on time.
Extremely exceptional sales process and a very knowledgeable staff during the sales process and installation. The installers were professional. After-sales support has been excellent.
The entire staff was responsive and friendly. The installation process was quick and professionally done.
We really had a great experience with Solar Energy World. Particularly working with our sales representative, Jacques Frink.