The installation updates required continual requests by customer that were not answered in a timely manner.
The rep who was guiding us through the process was excellent.
Solar Energy World did a very good job for me and I have no regrets whatsever.
Our technician, Scott Grams, who was the original person who came out, was an engineering specialist. He guided us and gave us information. He was very good. All the technicians were very competent. The only negatives, in general, were arranging the time for them to come and the inspections that had to be completed. We were satisfied. It is now completed, and they came back when something needed to be repaired. That was taken care of. Everything was good. They were all very competent. It just takes time to schedule them, for the supplies, and for the technicians to come. That's the main negative for any solar company. It's not going to be done in a short time.
Overall, I think Solar Energy World - New Jersey did a great job. I am still working out some kinks, but that is part of it.
Solar Energy World - Florida is a good company. They provide good quality and are always touching base with the customer.
I am satisfied so far, I just have not had it long enough to give a true rating. It seems to be working okay.
From the first contact through installation and SREC set up, Solar Energy World was professional, responsive, honest and knowledgeable. We checked out 3-4 other companies and are very happy we choose SEW.
From the beginning of the process to the end, we felt like we were in good, competent hands. Having just received our first electric bill after having gone solar, we feel very good about our decision. Thank you, Solar Energy World!
I feel good having switched to solar energy for my electrical needs.
I thought everything was professional and helpful.
See below.
The service was really fast and reliable.
Got what I expected.
See below
Yes, I will eventually. I am still learning how the panels and Powerwall really work and how effective the system is. Once I understand and can explain, I will recommend Solar Energy World. I am convinced their system is effective, it's just tough for me (I am 80 years old) to show it using the Tesla app and Enlighten. Are there other apps available?
I had both solar roof, almost 5 years ago, and a powerwall 2 months ago. Everything went well with no problems exactly as predicted.
They lie about product features, no, they don't have built-in heaters to get snow off as told, they never respond back, not even the sales manager, called 3 times. Of course installation was fine, problems after the sale are never addressed.Buer beware of getting work done by this company, gave them every opportunity to respond. Now it's my turn.!
They did everything as promised.
They did a great job very knowledgeable and professional
Solar Energy World - Maryland respond quickly.
Well if someone was to ask me about our solar panels I'd let them know that Solar Energy World was a good place to look. We had no issues with the solar removal of our old panels to the install of the new panels.
The roofing side of it was a bit chaotic due to the ill timed dumpster that left all the roofing debris in our driveway for two nights, but we as homeowners understand that there can be hiccups in the best of plans. We didn't get excited about it knowing that it would be resolved. Panels are up and running, we are happy and that's worth a five star rating. Thank you Solar Energy World.
I had two concerns that I passed on to Daniel Stone, my point of contact. There was not a clear description at the beginning of the process about the steps of the process and what would happen and when. I felt that I was driving in a rainstorm without windshield wipers. That was uncomfortable for me. There should have been an on-site visit to talk about where the equipment would be placed at the house. There was no discussion about where the equipment would be. When the crew came to install the equipment, the guy who came to supervise the crew was not conversational. He was not willing to talk about where the equipment would go. I asked Daniel about this several times and he sent me a sketch of where it may go on the house. I showed it to the installer and that is where he put it. There should have been a site visit where someone would talk to me about where the equipment would go on the house. I thought both of these issues were unacceptable. I left it a three because I think the installation was done well. Those two concerns could have made them have a better rating.
Everything..
Straight forward, knowledgeable, answered questions readily, easy to work with, accurate and timely delivery if answers to questions and service provided