Recognized Excellence

Recognized Excellence - Isaac and his crew were wonderful. very professional and kind

Areas Of Satisfaction

Areas Of Satisfaction - everything was done in a timely manner. the job looks great as well.

I found the workers and the owner of Sooner State Home Improvements to be very skillful and friendly. They went out of their way to make sure our door was installed, and they did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize the gentleman who came to fix the door for his exceptional service, but I can't remember his name. We had our double doors boarded up while we were waiting all that time. When the owner found out about it, he made a point to find someone to come fix it. Parker was great, too. Everyone went out of their way to make sure we got our door put in. They did a double French door. It was a big job, and they did a good job.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations. Everything worked out well. They did great. I realize they were behind schedule, but things like that happen. When they found out about our circumstances, they made a point to make sure the door was installed as soon as possible.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements' customer service, work, and extremely friendly and helpful employees exceeded my expectations.

Additional Comments

Additional Comments - I definitely would recommend Sooner State Home Improvements.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements met my expectations with the quality of the product and the cost.

Areas Of Satisfaction

Areas Of Satisfaction - I enjoyed working with everyone on the team and thought they were all incredibly knowledgeable and professional!

They were very professional. They explained everything well. Everything came in on time. Their installer came on time and installed everything in a timely manner.

Recognized Excellence

Recognized Excellence - I'd like to recognize Parker Jordan, who came out and measured, and the installer. Both of them were very professional. They didn't hesitate to answer any questions I had and also explained everything very thoroughly.

Areas For Improvement

Areas For Improvement - Nothing fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas, from the estimate to the turnaround time the windows came in to the window installation time.

Recognized Excellence

Recognized Excellence - Parker, Cameron, and Daniel

Areas Of Satisfaction

Areas Of Satisfaction - Build quality and installation were top notch

It was a well done job! Thank you

Quality Of Workmanship

Quality Of Workmanship - The workmen did a fantastic job

Recognized Excellence

Recognized Excellence - Parker Camron Daniel

Recognized Excellence

Recognized Excellence - Park Jordan did a great Job !

Knowledge & professional, top rated

Clean

Clean - Didn't just sweep, vac but also mopped

Areas For Improvement

Areas For Improvement - No areas

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Installation Crew

Installation Crew - Kept me advised & answered questions

Additional Comments

Additional Comments - From start to finish, great!!

Recognized Excellence

Recognized Excellence - I am not good remembering names but both the installers were great. They were friendly and kept me informed about what they were doing and when they might be done.

Areas For Improvement

Areas For Improvement - NONE

Areas Of Satisfaction

Areas Of Satisfaction - Communication was great. The original salesman said it would take about 4 weeks to get the windows in. I got a call almost exactly 4 weeks lager that the windows were in, scheduled an appointment and had them installed less than a week later.

Recognized Excellence

Recognized Excellence - Joe Jordan

Areas Of Satisfaction

Areas Of Satisfaction - In every way!

Installation Crew

Installation Crew - They were great.

Additional Comments

Additional Comments - I love the quality of my new windows. The installers did a fantastic job!

I have already recommended them to a friend. They did a great job!

Recognized Excellence

Recognized Excellence - I would like to recognize Parker, Joe, and Mariah for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They were punctual with the quote, the wait time to get them ordered and installed, and the pricing was good! I appreciated the presentation; they weren't pushy or giving a big sales pitch when they came out — that is a real thing with window companies! They followed up with me after the install, which was good. They made sure that I was aware of the rebate through my local electric company and helped me with that process, so I appreciated that very much!

Current Referrals

Current Referrals - I recommended them to somebody, but they are not ready financially, so I don't want to bombard them. When they are ready, I will definitely be encouraging them to get a quote.

Additional Comments

Additional Comments - I have previous experience with another major window install, and this was night and day; it was much, much better than my past experience!

Recognized Excellence

Recognized Excellence - Camran is awesome, & his helper Daniel. They went above & beyond to get the job done. When they ran into some unexpected issues like rot. The owner even went & got new cedar wood to replace rotten wood & did not charge me for replacement, excellent customer service. I have used Sooner State before & they are wonderful, would not use anyone else!

Areas For Improvement

Areas For Improvement - All was good

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service, great qualitity work

Current Referrals

Current Referrals - No but I will keep my eyes & ears open

Additional Comments

Additional Comments - Awesome group

Recognized Excellence

Recognized Excellence - Parker, Cameron

Additional Comments

Additional Comments - I'll definitely be a repeat customer for future projects.

Excellent sales people. Excellent workers. Even the owner came by the house to check on some things. My sliding doors, front door French doors and windows look great!

Recognized Excellence

Recognized Excellence - The window replacement experience exceeded our expectations. Truly professional company that deserves a 5 star rating. They do not over promise but they definitely over deliver. Excellent knowledge and experience base including Joe, the owner, who personally supervises the entire project. Parker represents the company well and has extensive knowledge about the products, costs, and installation process. He was also very responsive to any questions. Calls do not go unanswered. Always a prompt response from anyone in the company. The installers (Isaac, Kristin, Emily) were outstanding and really impressed us with their efficiency, technique, neatness and affability. I would recommend Sooner State Home Improvements without any reservations .

Recognized Excellence

Recognized Excellence - Everyone i met with were professional

Quality product, great to work with, and superb value!

Recognized Excellence

Recognized Excellence - The entire crew that installed my windows. Very professional

Areas Of Satisfaction

Areas Of Satisfaction - Everything, from the time they pulled up, till the time they left.

Recognized Excellence

Recognized Excellence - Our salesman and crew.

Areas Of Satisfaction

Areas Of Satisfaction - They all did a great job.

Quality Of Workmanship

Quality Of Workmanship - Looks good

Recognized Excellence

Recognized Excellence - Cameron is very good at what he does

Very satisfied with the quality of the product and the installation, great price compared with the other companies and financing options available.

Recognized Excellence

Recognized Excellence - The level of professionalism and quality of product is truly impressive.

Areas For Improvement

Areas For Improvement - There wasn’t one thing I would change in dealing with sooner state home improvement

Areas Of Satisfaction

Areas Of Satisfaction - Their professional suggestions and input on color type of window, etc. was unmatched

Overall a great experience to deal with Sooner State Home Improvements.

Quality Of Materials

Quality Of Materials - Awesome value for the money.

Quality Of Workmanship

Quality Of Workmanship - Installation of our windows was accomplished quickly with great attention to detail.

Additional Comments

Additional Comments - Wonderful experience- love our new windows

It was an easy process and very informative. In the consultation, they did a very good job. Overall, I was very happy. The financial terms are the best. I shopped around at four different companies. They were significantly better, almost twice as good. I even called my bank, and even my bank could not beat their prices.

Recognized Excellence

Recognized Excellence - Parker Jordan was great to work with. I can't remember his wife's first name. She was great. The installers were very nice.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Additional Comments

Additional Comments - They changed out half of our windows. When we do the other half, I will call them again.

Absolute professionals from start to finish.

Areas Of Satisfaction

Areas Of Satisfaction - Great price on a great door!

Based on the two times we have used Sooner State Home Improvements we would have no reservations in recommending this company to our friends and family.

Recognized Excellence

Recognized Excellence - The salesman Joe was a friendly down to earth kind of guy. Very knowledgeable and experienced. I’ve used this company before several years ago and was happy to use them again.

Areas For Improvement

Areas For Improvement - My expectations were all met.

Areas Of Satisfaction

Areas Of Satisfaction - They met our expectations and in this day and age that exceeds our expectations if you know what I mean.

Additional Comments

Additional Comments - The day of installation a pretty big storm blew through in the late morning and the installers took a short break through the worst of it then went back to work and completed the job that same day. I wonder how many other companies would have done that.

Quality Of Materials

Quality Of Materials - Extremely pleased.

Value

Value - Higher than another quote, however much quicker manufacture and install. I’m happy.

Recognized Excellence

Recognized Excellence - Parker did a wonderful job. Installers were really great too!

Areas Of Satisfaction

Areas Of Satisfaction - Promptness, quality product, great install.

Positive overall experience.

Windows look great and Joe stayed within the time frame for installation he estimated. Great communication, always prompt.

Additional Comments

Additional Comments - Sooner State and Joe was a pleasure to work with. He was prompt in returning calls and installation was completed within the time frame he quoted me. I will use them again and highly recommend.

I would recommend this company and crew to anyone. They did a great job on my three story home!

Recognized Excellence

Recognized Excellence - Isaac,Trista,and Braden Knapton. When I have something else done, I would want them to be my installer.

Areas Of Satisfaction

Areas Of Satisfaction - Keeping everything picked up and clean. They showed being a professional in every aspect of the job.

Current Referrals

Current Referrals - I just sent a picture of Parker Jordan card to my sister

Additional Comments

Additional Comments - I have been pleased with everything from Parker giving me the estimate the installers to the office worker. They have all been very helpful and pleasant.

Recognized Excellence

Recognized Excellence - The installation crew was fantastic and so Was Parker Jordan.

Areas Of Satisfaction

Areas Of Satisfaction - We are satisfied with all areas of the project.

Installation Crew

Installation Crew - Professional and efficient!

Additional Comments

Additional Comments - Great job.

Recognized Excellence

Recognized Excellence - I would like to recognize Cameron who installed my new sliding patio door for my master bedroom.

Areas Of Satisfaction

Areas Of Satisfaction - I appreciate Sooner following up a week later to make sure the door was working properly and it was performing to my expectation.

Additional Comments

Additional Comments - I would you use them for future home improvement projects.

Value

Value - I believe I received a fair value for my money.

Recognized Excellence

Recognized Excellence - Cameron did an excellent job on the installation. Joe was helpful in getting it started and ordered.

Areas For Improvement

Areas For Improvement - They did just what I expected they would.

Areas Of Satisfaction

Areas Of Satisfaction - I think they did everything I expected. They did a good job.

Additional Comments

Additional Comments - They did exceptional work, as usual.

They were professional and courteous. They completed the job on time.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner. He personally came out and did the measurements.

My experience with Sooner State Home Improvement has been top class from the first inquiry call to finished job.

Recognized Excellence

Recognized Excellence - Every person I talked to over the phone & in person made for a pleasant experience.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service.

Excellent quality, professional installation, and would recommend to anyone.

Recognized Excellence

Recognized Excellence - My installer and salesman were great. The owner called me a couple of times, and they all did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone that I dealt with. They were all great.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in their workmanship, timeliness, cost and quality.

Recognized Excellence

Recognized Excellence - I would like to recognize my salesman.

Areas Of Satisfaction

Areas Of Satisfaction - The timely installation exceeded my expectations

Recognized Excellence

Recognized Excellence - Cameron, installer

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations. They did everything I expected them to do.

Current Referrals

Current Referrals - I don't know of anyone at the moment, but I would definitely recommend your company. If anyone asked, I would say the price was worth it. They kept me well informed on the estimate and installation, and they were able to complete the project in one day. I run a child daycare in my house, and they were very attentive and considerate of that. They came through the back entrance, and there was one window they had to install in the game room. I made sure the kids were out of the way, but they did ask some questions to the installers, and they were very friendly and responded to them.

The installer, Cameron, did a fabulous job installing my windows.

This company offered the most competitive price without skimping on quality. Everyone I encountered with the company was extremely nice and kept me informed throughout the process. Will be using them for any and every door/window project I have in the future!

Recognized Excellence

Recognized Excellence - My salesperson was exceptional. Everyone I dealt with was good. The salesperson was knowledgeable. He took plenty of time to explain all of our options. He never tried to upsell us on anything.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded my expectations with the product and customer service.

Everyone was so nice and thoughtful.

Clean

Clean - It was amazing how clean the house was after the job was done.

Quality Of Materials

Quality Of Materials - Loving the windows.

Recognized Excellence

Recognized Excellence - The salesman answered all our questions. The installation team was very professional and did a wonderful job.

Areas Of Satisfaction

Areas Of Satisfaction - All of it

Very professional from start to finish and Very quality windows.

Clean

Clean - Installer cleaned both inside and outside when he was done.

Safe

Safe - Installer made sure any broken glass was picked up efore moving to the next window.

Communication

Communication - Always contacted me back on any and all questions I had.

Quality Of Materials

Quality Of Materials - I don't know really anything about windows, but they are beautiful and look well made.

Quality Of Workmanship

Quality Of Workmanship - They're beautiful windows

Professional & Organized

Professional & Organized - Very professional and organized, it surprised my wife and I that one person could replace 11 windows in one day.

Value

Value - We got awesome new windows at a great price.

Recognized Excellence

Recognized Excellence - Parker Jordan for sharing his knowledge of the windows make it easy for us to pick the right windows for our house. And I sorry I can't remember the installers name, but he did an awesome job taking our old windows out and installing our new one.

Areas For Improvement

Areas For Improvement - None, keep up the great work you do start to finish.

Areas Of Satisfaction

Areas Of Satisfaction - Everything, price, window quality and professional installation.

Installation Crew

Installation Crew - Very organized and professional.

Current Referrals

Current Referrals - I have already given some friends your number.

Additional Comments

Additional Comments - We're 100% satisfied with our new windows!