We were looking at options for a new roof when we spoke to southern national and I was initially struck by how much they actually seemed to want our business compared to the other places I had talked to. Getting everything setup and scheduled was painless and quick. Cleanup was amazing, we haven't found any nails or anything after the fact. We're very happy with our new roof.
The roof looks beautiful. They did a good job.
The representative was professional, informative, and well-educated. He knew what was going on, what was available, and what would be the best service for me. I had no problems with the installation and everything was done according to the plan. I am very happy with the way it looks, too!
They couldn't have been more pleasant, supportive, knowledgeable, on time, courteous, and efficient.
They did an excellent job. I am happy with the work they did. They were very courteous and very nice. They did a wonderful job.
The install went well and was finished in a day. The roof looks great. There was a bit too much selling on the front end for my tastes, but all in all I would recommend.
Everyone was courteous and thoughtful. I had no trouble.
They did a great job.
I am pleased to recommend Southern National to anyone!
The quality of care up front was great, as was setting up financing and getting the job arranged and completed on time and to budget. The new roof and gutters look great. After the job was completed though, things got much worse. A promised adjustment to one of the newly installed gutters was never done. I never got any proof or contact info in case I needed to use the 50 year warranty for the roof. The job site was left a mess with pieces of the old roof, pieces of the packaging for the new roof, and old nails and unused new nails all around the house.
Once all my questions were answered, the work proceeded according to plan, was quickly and carefully done, and the site left clean.
My neighbors liked the work they did in my home. They were amazed at the work that was done in such a short period of time.
I was surprised they did good work, and I am proud of it.
They went above and beyond to make things right. It's a lovely roof.
The work was done as it was explained. The installers were professional, efficient, and polite. They did exactly what I was told they would do. They cleaned up after themselves, and I did not even realize work was done on my roof.
I would refer Southern National - Columbia to someone else.
Southern National - Columbia did excellent work. They did everything they said, and I was impressed.
The person who came out and talked to me did an excellent job in explaining everything to me and my options. He came and checked on the job a couple of times to be sure everything was done correctly, I was very pleased with him.
I am still picking up nails.
Very professional team. Brett Russell explained all options and benefits of having Souther National replace our roof. He was great!
They got all my information but never told me if I was approved or not
They provide high quality service with high quality materials. Roof looks awesome and it has a lifetime warranty. Very satisfied with the roof they installed.
I am satisfied with my roof.
My roof is beautiful and good quality.
They were nice and very intelligent. I thought that everything went fine.
I am extremely happy with my everything. But the price was more than many people could afford, so I would consider that.
Sales associate was great. Provided all the information I needed. Roofing crew took care to protect plants and cleaned up well afterwards. Unfortunately there was not great communication from the sales associate and roofing crew where several important items were missed. I’ve tried following up with the construction manager to get the work I thought was included to get done but have not received any positive responses. Sales associate is no longer with the company which complicates things.
Good job
Great roof. Quite expensive. Would recommend this contractor.
Based on information provided about the materials and warranty, this seems like a great option to be considered. With some improvements related to logistics communication and clarification regarding possible insurance discounts a rating of 5+ would definitely be in order
I was very pleased with outcome of my new roof.
The only problem was the damaged gutters
When they tried to repair them, they did a really sloppy job of trying, and and they did not tell me about the job they done. I had to climb up with a ladder myself and see how the job was done and it was really bad. I was not told about it. Southern National did respond once I told them and they came back and done a very, very good job of replacing the gutters.
They did an excellent job and a quick amount of time.
Southern National replaced my Roof in 2024. Managers were always in touch from start to finish of the job. The crew worked hard and cleaned everything up. Very polite and professional. Great quality material and did a fabulous job. I would recommend them to anyone.
I would say to investigate first. I checked them out and they did okay.
Southern National - Charlotte does great work.
They did not do a good job on clean-up. I had a leak after they replaced the roof. I never had a leak before.
They were fast, efficient, and did a very good job!
They were really easy to work with, and they followed through with everything promised.
Professional, courteous, very knowledgeable!!!
All-in-all, the result was satisfactory
It whent very good everything was finished and cleaned up when I came home and when I had a problem it was handled in no time
They did a really good job.
My roof looks very nice. I've already noticed the difference. My heat's not coming on constantly. They have quality workmanship. I'm sure I will save money on energy costs with this new replacement. I have received many compliments.
We may have gotten off to a rough start. I was not planning to replace my roof at the time the salesman showed up unsolicited at my door. Sure, I knew the roof would have to be replaced within a year or so, but it wasn't my timing. I felt rushed.
Everyone I worked with was professional and prompt.
We had very good luck with them with how quickly and neatly everything was done.
Southern National was very thorough from start to finish on putting on our new roof. Very clean and did the job in just two days.
I would highly recommend Southern National to anyone needing a roof replacement/repair. They are very thorough...with material options, communication and the entire process. Our roof was installed in one day. They arrived between 7am and 8am. and were finished by around 5pm. Our yard was left as clean as it was when they arrived. Zack and Justin kept us informed and reached out during the installation to check on things and make sure everything was to our liking. Zack came out afterwards to do a final inspection and again, to make sure everything was to our liking & to see if we had any other questions. They wanted to make sure the installation was completed correctly. Thank you for making this as painless as possible!
Very informative, professional, and friendly.