It was a fast process for me and I’m happy
Avery, Carol, Zach and Gordon the Lender are great examples of team leadership and customer service.
They do have wonderful sales representatives who answered all the questions, were helpful, were thorough and knew what Starlight had to offer.
Our salesperson was very helpful throughout the process.
Alisha Holloway is very knowledgeable and attentive. She gets the job done.
My experience as a first time buyer was relatively seemless. Everyone involved was professional and kind throughout the process. Im very happy to have found my new home.
I would definitely recommend Starlight Homes. As a first time home buyer, Starlight Homes made the process easy and painless.
My experience with the home being experience with Starlight was overall good. My sales agent Shantia was sweet and kept me informed during the building process. The incentives that were offered were really good and assisted in me being able to purchase my home. Trent was great during my walk throughs and has continued to be great even after closing and moving in. There were issues flagged during my pre walk that were not taken care of by his team by my final walk through. However, he made sure to work on these issues while I was at my closing to ensure the home was ready for me after I had my keys in hand. He is very responsive to any questions/issues and works to make sure you are satisfied with your home purchase! I will honestly say Trent's hands on approach is what would make me recommend this community to anyone looking to purchase. The one negative is the preferred lender that Starlight uses.
Our experience has been wonderful and huge shoutout to Spencer and Derrick! They are awesome!!
They were very good.
We love our new home and have been very happy with it. There were a surprising amount of features that starlight didn't include in the home like a garage door opener, kitchen/bathroom handles & knobs, etc., but that wouldn't deter me from saying we got a great house at a great price.
Trent is amazing! So helpful and responsive when I have questions.
My home has been broken into, I have had strangers enter my home who worked for the property after it's been occupied, a homeless woman deprecated on my lawn yesterday..people have been nice and service has been good but hard to recommend.
The master bathroom only has one sink space. It can be inconvenient. We also need another electrical outlet where the other sink should be.
I will sure recommend Starlight home
Overall good purchasing experience. Good customer service throughout the purchasing process. The building material could have been better quality as it can be easily damaged.
100% would recommend. The builders really care about their homeowners and have their best interest at heart.
It was a easy, and enjoyable experience
Absolutely! I have purchased now 3 houses and this by far was the best experience. Carol was incredible from start to finish and she represents Starlight as a seasoned professional. I gained a friend as well as a salesperson. With her setting the stage, everyone else who followed was just as great but she is my favorite ❤️
Excelentes Casas Muy Bonito todo en Ambiente
1. During the Pre Contracting Period we were pressured to submit Earnest Money prior to having even signed the contract constantly 2-3 times a day..it was ridiculous .
2. The Contract did not clearly outline loan contingencies for Conventional Loans in the case that the home didn't appraise at the selling price. I had to escalate the issue ...my request was for the contract to be amended to ensure this language was clear ; however Starlight refused to amend or come up with a solution . I came up with the solution to get the language approved via email and it stated as follows : Per our conversation, in the contract pertaining to the appraisal verbiage conventional loans have the same verbiage as FHA. and then have the Sales Manager to approve. Starlight did not facilitate this process in fact , they held the contract approval up by a week because they wouldn't clarify.
3. The Agent Brianna was very inexperienced and constantly put the cart before the horse i.e. requesting earnest money before a contract was signed. Sent over a blank contract for me to sign , did very limited follow up when it came to the issues we found during orientation.
4. The Builder tried to turn over the home with a large crack in the back concrete patio . His rationale was that over time it will crack anyway. I had be firm and not move forward with the purchase if they would not fix. I caused me a lot of stress. I explained it is a New Construction ...would you buy a brand new car with a ding in it ???
5. I didn't like that my final walk through was scheduled a hour and same day as my closing ...again another pressure tactic...keep in mind if the items were not repaired as required I was prepared to kill the entire deal.
6. In the contract it clearly states that the buyer can be penalized for holding up any parts of the process by keeping the earnest money, yet there were no penalties for the Builder in holding up the process..and the hold up were due to things within their control.
If I could I would have my whole family in the neighborhood.
This is the first time purchasing a new build , there were details in the building process that I needed assistance with post purchase . The builder rep assigned to my property went above and beyond to make sure all questions was answered and details was taken care of . This made me really feel comfortable in my decision to purchase a new build , I didn’t feel like was left alone to figure it out sort to say !
Most definitely, I will recommend them to a friend.
Attractive incentives for the customer.
Good location and good find.
Mia was very informative, kept in contact and answered all of my questions.
The builder was good, but their preferred loan provider is horrible. -5 stars for them.
I would recommend Starlight homes. They ensure that you are completely satisfied with everything.
The communication was good. They worked well with me when I moved from a different state to my new home.
The staff at this location was professional, informative, and easy to communicate with. The two who worked alongside me the most, Spencer and Gloria, were amazing. I would highly recommend the company to others.
Not a big fan of the 1 sink in the master bathroom or no enclosed toilet
I’ve already recommended Starlight homes to other 1st time homebuyers I know. My experience was so smooth and easy to understand. Everyone was fantastic !
Spencer, the builder assisted me by explaining everything that I need to know about my building and how to maintain it and what to do in case a need arise. He was very Professional, helpful, and kind. I am from the West African and this is my first home with my family.
I have been very pleased with how smooth everything is. They were very knowledgeable. There was a lot of paperwork but everything got finished and done and it was not bad in the end. It was a very good experience. Everyone was very nice and made everything run smoothly.
Good quiality
Under contract to closing my process was really smooth.
Starlight Homes made the transition very simple. They made the process very simple.
Easy process, willing to work with customers, professional, and well answer all your questions.
Starlight Homes is great. The lending company they work with is the worst I have ever dealt with.
Leaving the chilly winds of Minnesota behind, our family set forth on a new dream in Hoschton, Georgia. Hoschton felt like the perfect city we had long dreamed about, offering the tranquility of the countryside while being just a few minutes away from the bustling city center—an ideal blend. Here, we encountered Starlight Homes. We're thrilled to have found such a great home in a wonderful place. I've already started recommending this home to my friends.
The entire process went well. Information was fully explained. Professionalism was great.
I had a wonderful experience with both Spencer and Kenya while purchasing my home. I did not like the staff on the lending side, and I would strongly recommend you reviewing the online comments and going with a more reputable lender.
Yes would recommend I liked what the house has to offer this builder was one of few options available on the reasonable side.The house is decent house even though you don’t get all the bells and whistles.Perfect for a first time homeowner m.
My wife and I aren’t satisfied with our new home. There were a few issues from start to finish with the process.
The homes are very comfortable.
I had the best experience from Trent as he was fully emerged in assuring that I was familiar with every aspect of the new home. I was extremely grateful for him and his kindness in going that extra mile to assist me, even after I had closed on my home.
Trent Mahaffey (Field Manager) took what is generally a very stressful situation and made it a pleasure. He is very involved with the process, worked well in giving attention to a few items flagged by inspector, is very responsive to any questions and needs and followed up to make sure we were completely satisfied. He also checks in regularly to see if he can assist in any way. In my opinion, Trent represents all that is great about Starlight Homes. He is invaluable.
Yes as a first time homebuyer, Starlight Homes made it a smooth process.
Spencer Tolbert was beyond helpful. He always answered my calls and even came by twice. I love him.