They were very professional. I bought my house three months ago and we are not having any issues but when I did I call about something, everything is timely and professional. Really clean and cut, easy process, not too complicated. Ms.Veronica, the mortgage lender made everything so easy and we appreciate her and Mr.Leon was great too, very professional and made my job very easy.
Fives across the board for everything. We were really happy with the service from Starlight.
Process from start to finish was pretty straightforward and moved fast - which we appreciated.
They need to improve on upgrades, but everything else was ok.
They never gave us a formal delivery of the house… they just left us the key in an envelope in the garage
Everyone that helped us through the process did a great job and made it very smooth.
Loved how streamlined things were through the process. It wasn't so much of a roller coaster as it was on our first home
I would whole heartedly recommend Starlight Homes and my sales rep Clint anyday
I am likely to recommend Starlight Homes because they made the process easy and quick.
I am really happy with my choice of going with Starlight Homes. They assisted in any questions or concerns that we had and made the process go smoothly.
Great area, up and coming, affordable housing
The materials are not very good quality. I've been dealing with humidity in the home and had to purchase a dehumidifier. Now there's a leak in my bathroom from the shower that has covered the floor.
Easy and excellent process.
The quality of the home is equal to that of a lot of the other big builders, and I am satisfied with the product.
I did and my friend bought a house couple of houses away from mine.
Starlight Homes' process and schedule for buying a home are very user-friendly. It is excellent service. I am very happy with my whole experience.
The Polaris model fit our needs exactly and is well constructed. All personnel we interacted with during the transaction were very customer-focused and professional. The builder financing was a significant bonus. I highly recommend Starlight Homes for anyone shopping for a home.
I don't like the customer service. We had to wait a month to fix one light. The neighbor's sprinkler system was leaking into my yard.
I love the price. I love the home.
Everything went well at first, both in terms of the transaction and customer service. Steven Howell was an incredible individual to guide us through this. The home wasn't finished correctly. Sometimes it takes some time living in the home to see the things that are not completely right.
We really thought the dream of home ownership was going to be out of reach for us for a few years. When I tell you we are grateful for a builder who understands the market and has made a way for families to own a beautiful new home at an affordable price, we are only skimming the surface. From the morning we discovered Starlight to that first phone call a few minutes later and the same day meeting on site with Caressa, our salesperson, to the in-person walk-throughs with Paul, our construction manager, we have been well taken care of. We have been super pleased with the service and communication. Our purchase process and closing moved at lightning speed and Caressa and Paul were both a key part of making that happen. Paul has also been amazing about following up with us after closing to ensure everything is as expected and any items that needed to be addressed have been resolved to our satisfaction. We would definitely recommend Starlight Homes!
Starlight Homes is not helpful once the house is sold.
Very professional from start to finish
We are having problems with electrical, plumbing and walls are too thin.
Caressa - sales rep and Zack - construction manager provided excellent service.
Caressa -West - sales rep and Construction Manager - Paul Cassidy provided the best customer experience.
Jeff was the most excellent sales rep we have ever encountered.
I had great service with them and had no problems. Everything was good.
The sales agent was NOT straightforward with me from day one
It was a very smooth transfer from the beginning with Steven, the sales representative, through the whole loan process. It took less than 25 days to get to the closing date. We have purchased multiple homes and this is the most stressful free closing we have had in years. It was a smooth operation from Stephen, to Omar, the construction manager. They very professional and jump on things. Overall, it was a very good experience.
The team was responsive and helpful.
Paul and Nathan helped me make everything smoothly, quick response.
My agent that worked with me was kind and courteous. Her name was Shanna.
While working with the sales representative and the office support for a long time, they were helpful with all of my questions, and I never had any issues with any of the servicemen. It was an awesome experience, and I would recommend it to my friends.
Overall, the experience was good. Aside from the minor construction issues, we were satisfied. We would suggest better communication from the lender to first-time homebuyers. We would not recommend the lenders that they use.
It was an easy process. From the day I got there and looked at houses, everyone helped me find the perfect house. The house is amazing. I've been loving living here.
Yes, I like the over all experience of your models. I have already introduced 3 other friends and we signed the contracts aswell
Process could have went smoother if employees would have taken time to explain process and ask important questions that affected loan approval.
Both Stephen Howell and Brennan McCormick were really helpful and nice people. They did the walkthrough with me and showed me everything.
Yes, Starlight was recommended to me and I tried, not sure if it would serve my family's need. They surpassed it, given the limited time we had.
Yes I would to recommend them.
I have recommended someone and now they are a Starlight Homes resident.
There are problems like electric plugs difficult to plug in, GFI & electrical main box locations, (prefer inside garage instead of outside). Doors, closet & drawer knobs loose & falling off. Closet rails weak& falling down. Workmanship on lamenate flooring is not smooth & obviously not proper & professional.
It was a seamless experience
Very impressed
They did a good job. There were a few things that needed to fixed, and they were good at fixing them. I am grateful.
Starlight Homes provided great service.
I have been so pleased with the Starlight team I have already referred a plethora of friends and family to them so that they can purchase the home of their dreams
and experience exuberant quality customer service from a team that will go above and beyond to support there endeavors.
Nice quite neighborhood good quality home
Starlight Homes was very kind. The builder was on top of the ball. Tyler was very professional.