Starlight made my dream come true

The entire process went seamlessly.

The staff with Starlight Homes was so welcoming. Everyone was on top of everything which was helpful for me because I work 12-hour shifts and that helps a lot.

Stralight Homes offers good building!

The flexibility and the fact that its first time homeowner centered and the price is even better. Delivery, closing, financing, and the quality walk, you feel left out. I still have blue tape lines and I moved in, in July. My dog got out in a hole in the picket and I pointed that out during the quality walk and I saw the blue tape and saw it on the other side of the retention stick. I could have lost my dog but went back and fixed it with my zap gun. I put my life savings into this house and yes, it's a good quality house but when it comes to delivery and assessment and finishing, no. First time homeowner? check. Price? check. Quality and finish? no.

My questions were answered in a timely manner and I felt comfortable with the whole step by step process.

I am likely to recommend Starlight Homes to a friend because they really worked with me.

There are some maintenance items that they've yet to take care of with me. We just had a storm go through, a hurricane. There are a couple of little items that I was told will not be covered by Starlight homes. I think it's wrong. I've got some minor repairs that need to be done from the hurricane. I didn't care for the attitude of the maintenance director, telling me that that's not Starlight's responsibility. I don't care who's it is. It's a $280,000 home. I think they need to jump in and help out. I've also got a problem at the front door. It doesn't have proper stripping. I can actually see light coming through from the outside to the inside of the door. They were supposed to take care of that. They got to take care of it. They came out here, and they didn't have the materials to finish the job that was poorly handled. Those are the two bits of heartburn I have with them right now. There's a part of my neighbor's fence right next to me that was removed from the hurricane. I think we had tornadoes out here. I think they should pay for that too, as I share that fence with my neighbor. The one section was blown out. I think they need to be more proactive and quit trying to say no, we're not taking care of that. It was a storm that caused it. You know, I don't want to have to call my insurance company and pay a $5000 deductible for something that they should be taking care of. We've only lived here two months, and we have quite an investment in this house. I think they need to be more proactive and supportive. I'm not happy about this.

Our experience was great and the staff was patient and friendly.

I'm not real happy with the workmanship of my new home. There are several things that I found that I feel are low quality.

Julie, our salesperson and everyone in the office, was very helpful and very attentive to our needs throughout the whole process. It was an amazing experience.

The community is great, I love when is quiet, the house is beautiful the process with Starlight is easy secure and faster. Sales rep are very kind and knowledgeable. I do recommend Starlight to anyone who wants to buy a house.

Start to finish it was a nice and easy process!

Would it more if they had gas stoves in them.

The salesperson was so helpful. She did whatever I asked her to do and was always available when I needed to speak with her.

Experience was frustrating overall

Julie and our realtor helped us every step of the way! This was our first time purchasing a home, and we had a longer time frame between submitting our application until close than normal (Our current lease/construction of the home). During that time some things didn’t go as planned or would change on us (Loan program was no longer available that we wanted to use). Julie and Justin helped make this happen for us and we couldn’t be happier with the outcome! Starlight helped us along the way as well, so I would definitely recommend them, especially as first time home buyers!

I like the open concept, the high ceilings, and the mostly brick foundation of my home.

Sales agents either didn't know what a wastewater treatment plant was or were trying to lie about the giant facility behind the home. They were too pushy about trying to get us to go with their lender and pay more for the house than the agreed upon price. The sales agents didn't provide us with information about the community like the HOA and trash set up, we had to get that information from the construction manager, nor were they even present at the time we picked up keys. Several of the smaller blue tape items weren't complete when we did our final walk through and we've had to continuously reach out for things that should have been done prior to our move in.

Your homes are great, but the buying experience was crazy. No one on your team talked to anyone. Your

I have had various issues with the installation of specific systems in the home. The shower sliding glass door and the shower rods not being installed or included. I also had issues with the appliances.

The quality is average if that

Absolutely! The sales team and construction manager are awesome to work with and they truly have a genuine concern for their homeowners.

We moved here to be close to our daughter and grands. We love the house and the management team. We especially have been pleased with Stephanie. She has contacted us several times since we closed to see how things are going and to see if we need anything. She goes above and beyond. Not only is she the project manager or builder, she has become a good friend. She is definitely a plus to your company.

Starlight Homes provided excellent customer service. They were very professional and were always keeping me posted on the process.

Is good new community

Marcus was a big part of my experience.

Starlight Homes has unique and elegant designs. They are very spacious with a lot of natural light, and I think they are very energy efficient as well. The process of the purchase was a very smooth and pleasant experience.

I had not bought a new home in 50 plus years. We sold our home in Florida and moved to the great and very big state of Texas. Of course selling our home , in 4 days, and driving here was a bit stressful but once I arrived everything went smoothly. So yes I am very likely to recommend Starlight Homes to family and friends

Starlight Homes' customer service was excellent.

We have a plumbing leak right now, and it's still not rectified. We have doors that don't shut and air gaps in the front door. The construction manager is fine, but it's the plumber mainly that we're having issues with.

I’d suggest researching more thoroughly. I ended up purchasing because I needed to purchase A home, not because I was in love with this floor plan or this builder. It was just time so I could focus on new job.

The people from Starlight Homes are very friendly.

I had a very easy experience with Starlight Homes in purchasing my home. They were attentive to my needs and concerns.

If we had known cable and Internet were not available we wouldn't have purchased the house.

Build quality was not great. No attention to any detail.

The home is affordable overall but would warn about quality issues I experienced. We paid for a new home that we moved into already having to replace several things.

We love our Starlight Home floorplan. Its beautifully done. The interior color is modern. I like the location outside in the country. The community is well laid out. We are very satisfied with our purchase.

N/A

I am very happy with my house, but there are a few things that have to be taken care of. They were quick to take care of my master bath, they came the same day that I called them to fix an issue I was having. I had a problem with the toilet in the master bath as well and the warranty company sent someone who did not speak English, and he broke something on the toilet. I am not happy with the warranty company. He also did not finish the project completely and left water all over the floor. However, overall I am satisfied with my new Starlight Home.

Absolutely!

The entire experience was absolutely amazing! We loved Nick! He helped us every INCH of the way when buying our very first home in Texas! He showed us all our options let us take our moments to absorb them and just really discuss what we loved and what we wanted to do. He was patient and just very insightful. He had an answer for every question we had and if he didn’t he went out of his way to find it! So we Thank you Nick for making this process so easy for us! - Thomas, Asia and little charley McConnell

This has been such a smooth process. Even when problems happen response is quick and complete.

I have already recommended Starlight Homes to a friend.

Wonderful experience from start to finish! Stephanie was top notch!!!

I would recommend Starlight Homes to anybody. They have great homes and great subdivisions.

I have had an issue with Starlight Homes since the closing.

Wonderful experience

This was an awful experience for a first-time homeowner. From the beginning, they were not accommodating, and after that, everyone vanished and left me with stuff unattended. They were very unprofessional. I'm not happy about my house, and I don't recommend anyone move here because the management did not treat me well. The first day I stepped into my house, there were two large holes. The second time I came here, there were five people here from the company, and someone turned off my a/c. When I commented, he asked if I had already transferred my electricity to the new house. The welcome package said we had three days to transfer everything. It was very unprofessional for him to handle it that way. If it had been my experience, I would have fired them on the spot.

Not exactly, if I did then I would explain that they need to really look at everything!