One of my better home buying experiences.
I think my original purchase with another constructor was horrible. I was very surprised and satisfied on the communication that this team had. Even though purchasing a home in itself was is stressful I felt supported through the process and was kept in the loop.
Fast, easy, transparent and high quality
Starlight was super amazing during our application process. They were so helpful and super on top of things.
The service that comes with it
I will recommend anyone I know looking for a home to Starlight. Spencer did a great job ensuring these homes are built to perfection. I admire the love puts in and shows to each home and homeowner. You can tell he enjoys what he does.
Travis is very attentive and knowledgeable.
My salesperson Vicmarie was amazing. She took time to explain everything to me, and answered all questions very quickly. Her customer service skills are amazing.
These houses are not great quality. I feel like they are put up in a hurry so they are pretty sloppy; crooked cabinets, glue and paint where it shouldn't be, gouges is things. Additionally, I feel like pretty basic and simple things were left out like toilet paper holders, towel racks, and automatic garage doors.
Starlight Homes could be more competitive with repeat buyers.
Starlight Homes Phoenix has been very good. Everything has been as we were explained.
Carol Smith was AMAZING! The moment I stepped into the sales office for the first time she greeted me with a warm welcome and big smile! She was so intentional and patient answering all of my wife and I’s questions as we bought our very first home! She even provided a sweet gift to us on the day of our closing! She made this experience so sweet and stress free. I would 100% recommend Starlight Homes Atlanta to anyone and everyone as a first time homebuyer!
I did some research on Starlight as a builder and found the reviews to be overall positive about the quality of the homes. My biggest complaint is the quality of the workmanship in building the homes.
This has been a learning experience for me. When we conducted the initial walk thru, there were numerous things that needed to be fixed. When we came for the final walk thru nothing was done. Our mistake in closing without the repairs being done but we gave them the benefit of the doubt. House was turned into us dirty. Clothes dryer was in the middle of the primary bedroom. The materials used in the home are cheap, even though these townhomes are not inexpensive. Steph air has been great and has worked with us but as we putting things together my bathroom door cabinet door just fell. After the closing the only sales rep which would assist us was Jessica. There was a gentleman in the office who was very unprofessional. This is unacceptable of new home construction. I would not recommend this builder to family or friends.
The experience was not great, but not completely bad. There were promises made by the service desk, but they haven't reached back out after I have been calling them.
I like that they made it affordable for first time home buyers. I wish they could have made some adjustments in building the home such as a linen closet to put your sheets and towels in. I never lived in a house that didn’t have a linen closet or didn’t have some kind of window in the front of the house. I know builders try to cut corners so I’m sure your wife’s etc would have loved to have windows and a linen closet in a new home just saying.
Yes and no
The master bedroom bathroom has only a shower, no bathtub. The shower head is not mobile, does not move . No faucet , only the immobile shower head. Very inconvenient. I will most likely have to pay someone to come out & at least create a faucet in my shower when I need to run water. Also my stove stops working when I turn on the oven & the portal that they require you to use is not accessible. It’s a bad joke, other than those two things I like the house.
They will help at anytime 😊
Overall house construction is average not the best in order to recommend
Kitchen cabinets broken
Starlight Homes has been very straightforward and ongoing on all the request that I have. They were very professional in every way.
Caleb was really awesome. When walking us through the process, he was pretty straightforward and transparent throughout the whole process as well. I highly recommend working with Caleb Young.
I've recommended Starlight Homes to over 5 friends.
Value in the product
From the first moment to the last it was a pleasant and professional experience
I will address the issues on/before my 1yr anniversary
First Time Homebuyers is the best option to opt Starlight Homes
Starlight Homes Dallas was professional from start to finish.
I would recommend someone to stay in Starlight
Starlight Homes exceeded our expectations. The home was very well built and the people we dealt with were very professional and always communicated with us in a timely manner.
Please read the survey on the other home we bought from you because it would be exactly the same as this phone. We bought two at the same time thank you.
Everything from beginning to end my son-in-law Keith DeChristina all the people that work for your housing association. Everybody was very polite and knowledgeable and very easy to get to get through the process again thank you very much. We bought two homes from you and we are completely happy if you need anything else, just give me a call. My name is Robert Dean And just give me a call and I’d be happy to answer any questions you have.
The home was well-built. The crew was professional and respectful. We appreciate their timeline of their responses and their work.
T
I liked the Friendliness of the staff and the builder everyone was so professional and kind they took there time to explan thinks in detailed whenever i had a question.
I am so thrilled with Starlight Homes Charleston! I have recommended them to friends & I will continue to recommend them to anyone looking to buy a home with a reputable, caring & personable builder. I am constantly telling my friends how blessed I feel to have purchased a home with Starlight Homes Charleston!
We have had to put in 3 warranty requests in the first 2 weeks living here and the people responding always seem like they are mad at us for having the issue.
I want to say, I was a little uncomfortable with two things which is why I chose 4-star. The gutters and the fuse box outside the house, I would have preferred to have that differently. I wanted to have gutters; I didn't expect the home to come without the gutters. I found out everything when the house was completed. The fuse box allows people to mess with it, I know it has a lock, but you have to remember where the keys are. It would have been easier to have inside the garage.
Home did not even come with simple things like towel racks, blinds or garage door opener
From the sales Team down to the builders
Overall, I absolutely loved working with Starlight Homes. I’m a first time homebuyer and I was admittedly apprehensive. I must have gone thru 2 dozen houses before my realtor found Starlight. From beginning to end, my questions were answered, my concerns assuaged, and the process made easy. Noah and Justin were phenomenal; both were helpful, knowledgeable, friendly, and not at all pushy or dismissive. Even after I closed they were answering questions and assisting when asked. They made my home buying experience pain free and comfortable. Thanks to Noah and Justin, I have already recommended Starlight Homes and will undoubtedly continue to do so.
Whoever is buying a house is going to look in the area they want to live in. Nobody is going to buy a house that is made by a specific company. They are going to look for a house in the area they want to live in.
The customer service at Starlight homes is absolutely excellent.
The representatives I dealt with were always professional and responsive.
The team we worked with was very professional, courteous and efficient. Gina and Charlie worked tirelessly to ensure our homebuying process was smooth; providing us all the information/resources we needed to become homeowners.
The overall experience was great !
Starlight team is very responsive and patient. I felt they walked me through the entire process and checked in on me after.
Addy and Zach are awesome to work with and made the process so easy and they both are super helpful.
I already have recommended several families
The lender was unprofessional.