Great experience with professional people from office staff to installers.

The only issue I had was the clean up after. There was debris left under each window and in my kitchen sink. Other than that they did a great job

I have already filled this survey out once but I misunderstood one of the questions wrong. It was about the installers who were absolutely the best!!! So I will look for that question again and correct my response. The rest of my first response stands.

Sales rep Steve Parker was Exceptional. we worked together on the scope of the project, selection of Materials, and Steve was always responsive to emails, texts, and voicemails or person to person calls. Antonio, the Installer was exceptional. He is a true carpenter/craftsman, he discussed the project every day, choices and decisions for layout of both bath/shower and trim of the installation. Antonio would always confer on questions and would get concurrence on any decisions requiring customer input or decision making.

The only reason I did not rate this a 10 was the confusion over a WOC and who was responsible for the custom shower door. After discussion with Sales, I agreed that the shower was not in scope and we had discussed during contract and original scope. However, I was asked to agree and sign an WOC for the shower door installation may take an additional two weeks. Project Oversight stated would contact 3rd party vendor for measurements and install. 3rd party vendor after two weeks, stated that they did not have a signature from Statewide Construction for project approval and start. 3rd party also stated they needed to contact Statewide in order for me to assume responsibility and pay for the shower door because pricing was not to be provided to the customer.

So now it will be almost 4 weeks instead of two weeks for shower door installation.

I was called by the Service Finance Company about job completion. I stated all was completed except for the shower door install. SFC initiated a complaint about the confusion on the shower door responsibility. Based on WOC and conversations with project supervision, I thought Statewide was responsible for the shower , although, I agreed with sales it was not in original contract, it appeared, since I was asked to sign WOC and I annotated in Job Completion paperwork, I was waiting for the shower door install, Statewide submitted job completion paperwork to SFC for payment. I am happy with sales, quality of product, and installation, I was not happy with final closeout and delay in installation of shower of door, regardless of responsibility, there was no attempt made by supervision to clarify or inform the customer of their understanding of shower door responsibility and payment. It was left to Sales, the 3rd Party Vendor, and the Customer to resolve.

Its too bad, a $47,000 project, has a negative ending over a shower door installation of $1,100 and a delay of 4 weeks.

I have had issues with different companies not being responsive to my needs but these guys surpassed!

Installer was great; corporate was by turns confusing, inconsistent and has a high overhead which provides little value.

I thought Statewide followed through on the process, delivery and installation as described during the sales pitch.

I wouldn't recommend this company. Not a professional quality service and product for the expensive price. This was a very bad investment when I trusted what I thought would be a professional project. Unhappy customer.

I am very satisfied.

I would recommend Statewide to anyone wanting to install new windows. The product is of high quality and has made our house more energy efficient.

Very satisfactory team.

The whole process was a pleasant transaction. Every question no matter how small was treated with the upmost respect.

Israel did an A+ job

The product seems OK but one of my clients got better looking overall results with a different company.

I would recommend Statewide Remodeling to everyone

They were professionals from start to finish. The installation team was efficient, cleanand professional.

Workmanship and pay attention to detail was awesome. But there's a misunderstanding bout the leaving portion of the stucco wall being exposed.

Initially, I dreaded the thought of replacing my windows. My adobe home was built in 1949, so everything original is “custom.” I have 20 windows, and had 9 replaced by Statewide. Everyone I encountered was super helpful & professional! The project from start to finish was seamless, and now my new windows are following suit! I love how clearly I can see outside, and I’m looking forward to the cost + comfort benefits this winter. I love how the tan compliments my adobe and brightens up my rustic interior (original was dark brown). The price was amazingly affordable, definitely much less than I had been quoted elsewhere. Plus, I was qualified for in-house financing, which was the only way I could afford to do more than one window at a time! The double hung windows are so versatile & easy to clean: from the inside out.
I still have a garden sun room, 2 sliding glass doors, and a covered patio to enclose. I will definitely hire Statewide in the future! Thank you so much.

I was treated with courtesy and my input was sought at all stages. It looks nice and functions well.