We were very satisfied with the staff and work done by SKB! Highly recommend them!
I would be more satisfied if they come back to see the gutter guards they messed up and get that resolved. It's only in the back of the house.
I would explain that I had an issue regarding the time it took for them to come back out.
We had a wonderful experience with them. We haven't had any issues.
The workers that came here I don't think were experienced. They broke our fans in the over-hood on the stove. They didn't tell us and tried to jerry-rig fix it. They bought a pipe too small for the roof and used duct tape. They didn't tell us that. They bent the aluminum siding flashing and didn't correct the mould piece of siding near the roof. All of these things had to get fix. Elma didn't get anyone here to fix those and we had to hire another contractor ourselves to fix those. They still owe us $97 in receipts. We still haven't received our money back.
I would absolutely recommend STEVE Kemper to everyone and recommend them to try to get Tracey Kill for their project manager. Customer satisfaction is their goal and they succeed very well at it. They are the best I ever had.
We actually have and most of our neighborhood has used them.
I did recommend them to a friend.
The staff and crew were professional, timely and communicated every detail to us to help us understand the entire process. I highly recommend Steve Kemper Builders!!
Don was absolutely wonderful to work with. I would recommend both Don and the company to anyone looking for a roof.
We had a tragic death in the family, so he was calling me on the day that I was dealing with all of that. I wasn't sure what he was talking about. There is something unresolved that he was going to be contacting our insurance company about. I haven't had a chance to follow up on what that was all about. So, I am kind of unclear about what is still unresolved, but he said he would take care of it all. Again, I have been dealing with that issue and I am not sure what is still unresolved.
Everytingwas great and on time. Jenifer was very knowledgeable.
Ursula was so professional and so knowledgable and she helped us so much through this process. She kept in touch with us all the time.
Very bad experience, roof still leaks, so many excuses. Hired a real roofing Co. to finish the job.
The idea of having our roof replaced gave me immediate anxiety. I thought it would be a lengthy, difficult process, especially with insurance involved. Thanks to our Project Manager, Andrew Eaton, it couldn't have been a more pleasant, stress-free experience! He explained every detail of the process in a way that I was comfortable making such a huge decision. He met with our insurance company's inspector, spoke with our claims agent and worked out all the details, so that our claim was covered. A few days later, materials were waiting in our driveway and by 3:00 the next day, we had a beautiful, new roof! The crew that did the actual roof demo and replacement was incredibly professional and cleaned up so meticulously, no one would have ever known we'd had construction going on. Thank you Andrew, thanks to your crew and thank you, SK Builder - what a wonderful company!
the work on my house is still not completely done they never came back to install the new vent on sides of house and Andrew said he requested that job over a month ago and still don't have shutters then they were suppose to replace a side molding after the wind blew it off after it was installed 2 days before got wrong piece so the patched it doesn't look as nice as the rest
I'm satisfied with the quality of the work but I was not satisfied with the timeliness of work being done.
Did an excellent job replacing our roof. Very professional and the crew were a good, hard working group of guys. thanks again!
Good experience planning and getting the job done. Very impressed with the installation crew.
We were very pleased with the service and care given to us by Steve Kemper Builder LLC. I especially appreciated the care that Ali gave to my parents, who are older and had questions. He always took his time and explained things multiple time until they were comfortable.
I was completely satisfied with the work but I was unsatisfied with the response I got from the salesperson for the warranty regarding the roof.
Based on clean up and resolution of the construction issues I would not fully recommend them.
I didn't have any problems at all and John was really nice.
I am very pleased with everything. Especially Natalie, the girl that I gave the check to and the crew.
Initially they were professional and did a good job on the first half of the project. But it fell apart after months of miscommunication and unprofessionalism.
Definitely
This was probably one of the most professional transactions I've had in a long time, from the time I spoke with the salesman, who was very knowledgeable and professional. He explained everything that the company would take care of versus what the insurance covered. Everyone was one time the clean up was so amazing, I couldn't even tell someone was even in my house working for a few hours. My wife and I are completely satisfied and we highly recommend this company to anyone who is looking to get their roof replaced!
Perfectly satisfied! All the staff was very professional and the install team was phenomenal.
I would not recommend them due to their lack of communication, unprofessionalism, and scheduling.
I was extremely pleased with the way they did the work and with their timeliness. I really appreciate what they did.
The company conducted itself professionally and met all deadlines on time. Our project manager, Ursula Kirk, kept us informed every step of the way. I felt Ursula was personally invested in the success of the project.
I think that the Program Manager, Badreddine Hadidane was really good.
They were very thorough and fast getting the job done and it looks very, very nice.
Dustin was extremely professional and knowledgeable. The installation crew was very courteous and professional. They did a great job of being respectful of my home. I could not be happier with the process. Everything was perfect, and they did a great job.
Considering the job done by your company is incomplete, I can only give a partial feedback. The renovation of the roof was done in a timely manner. However, I cannot say the same for the sidings and the repainting of the deck, which was Wesley's responsibility. Ever since the roof was repaired, Wesley seldom called about future plans regarding the sidings. Any contact we made resulted in unkept promises and vague plans. The job done by your company is unfinished with your people seemingly unable or unwilling to work with us. For months, I have been waiting for Wesley to finish the sidings, yet he never did. Whenever I did call him, he promised to come by the house, yet he never did. I regret that I chose your company.
When they did my roof they put leaf guards on my gutters. When we get snow the water doesn't want to go down the spouts and we get long icicles. They told me they would take the money of the original price because of that and I don't think they ever did. Other than that they were great.
I did recommend them to several people and they all had problems ranging from price to work not being done correctly the first time.
I was very pleased with how professional they were. They were there when they were supposed to be and finished when they were supposed to. It pulled off without a hitch.
Ali represents Steve Kemper Builder very well. He is very professional and very polite.
The project went smoothly regarding repair of my roof. Excellent work and service was provided to me throughout the process.
Considering the amount of damage that was done in the area I believe that Steve Kemper Builder did the best the could in trying to get people's roofing and gutters done as soon as possible. The weather did not cooperate either as it has been the rainiest year in 100 years. I would recommend this company to family and friends.
Ursula was very professional and wonderful!
Dustin and their team was fantastic and they did exactly what they tell you they are going to do.
The work was done to my satisfaction. Workers started early and worked till dark.
They did a fantastic job.
They did a great job, showed up when they said they would and did exactly as they said they would. Even with a small delay due to whether the job was completed in a timely manner. They delivered a quality job well done.
I was totally satisfied with the craftmanship and work qualuty
Jennifer was great. The crew that did the work was quick, efficient and cleaned up after themselves.
Jamehre took the time to answer all my questions and help me each step along the way. He was supportive, respectful and very knowledgeable. I especially appreciated that because my roof had active leaks which were covered by tarps, that he worked to have my roof replacement scheduled and completed as quickly as possible.
They very good, professional people and were on time.