They put a good roof on. I hope the guarantee is for 10 years or for life.
We were very happy with both the work completed and the way we are treated when we hired Storm Group. They did quality work and made it incredibly easy for us to receive the rebates we qualified for.
Review - We were very happy with both the work completed and the way we are treated when we hired Storm Group. They did quality work and made it incredibly easy for us to receive the rebates we qualified for.
Areas Of Satisfaction - Friendly staff, worked around my schedule.
Additional Comments - I will keep Storm Group Roofing in mind when my roof needs replacing within the next two years!
Areas Of Satisfaction - Prompt, professional, quality service and work
Lead Source - Angies List
hit and miss experience. but so much miss i can't recommend them. once we'd signed that they'd collect our insurance money, we had no recourse and no way to back out. the process on their end went much longer than they stated. time dragged on with no feedback from them. we had to chase them down on every detail. they took samples of our tile and left our roof uncovered in those areas.
Already recommended them to a neighbor for siding, and the project moved forward.
Review - Already recommended them to a neighbor for siding, and the project moved forward.
Areas Of Satisfaction - I was most satisfied with the speed at which the work was done.
Lead Source - I heard about them through a friend.
Areas Of Satisfaction - I was most satisfied with the speed that the job was completed. The price was good, and the staff was friendly. Everyone was very nice and very easy to work with. Everyone seemed to value my problem and wanted fix it quickly.
Storm Group was on time for appt times and were friendly and knowledgeable of what path would work best to resolve extensive storm damage
Areas Of Satisfaction - Punctual and Professional. Treated me as they were concerned on me being totally satisfied
Review - Storm Group was on time for appt times and were friendly and knowledgeable of what path would work best to resolve extensive storm damage
Additional Comments - Storm Group will be first to be called if any more storm damage happens
Very Happy with the people, work and how quickly they finished my roof.
Yet another contractor with a strong up-front presence on the sell side, a well-staffed office, and complete chaos on the implementation side. In short, they are using sub-contractors who are doing piece work, guys getting paid by the job, moving as quickly as they can from job to job with very little oversight from management.
Areas Of Satisfaction - I was most satisfied with the quality of the job. My house looks very good.
Lead Source - I saw that they did some work on my neighbors house.
Additional Comments - They finished on time. They had very good communication. They are very professional.
We could not be more pleased with Storm Group Roofing. They installed new soffits/fascia/gutters/downspouts for us this past summer - something we've been needing to do for a LONG time. After receiving several other quotes and going through the process of calling everyone back with additional questions, options, etc., Storm Group Roofing was the most responsive, friendly, and fair-priced. The job was done when they said it would be, the workers were polite, timely, and experienced. Everything looked great when the job was finished - they did a nice job of cleaning up the work area. We're looking at getting siding down in the next few years, and Storm Group Roofing will be getting the call.
Areas Of Satisfaction - They adjusted the project to get it done on time.
Lead Source - I heard about them on Home Advisor.
They took care of everything I needed for my roofing needs and the roof looks great. They all were great to work with.
Areas Of Satisfaction - I was satisfied with how they took care of my roofing issues in a cost effective way.
Lead Source - I found them through Angie's List.
Review - They took care of everything I needed for my roofing needs and the roof looks great. They all were great to work with.
Additional Comments - It was a great experience from the beginning to the end of the project.
Expertise - They didn't build anything. They repaired part of our roof.
Areas Of Satisfaction - I was most satisfied with the roofing part.
Lead Source - I heard about them from Angie's List.
Additional Comments - We asked them about a different repair thing as a result of the roof leak, but they weren't able to help with that.
Problem Resolution - As soon as I called, they put me on the schedule, they just forgot about me for almost a month.
Brian C. Sales Rep was helpful in explaining what would be done for the roof job. He showed me samples of shingles. My rating is five stars.
Lead Source - Angie' List
Review - Brian C. Sales Rep was helpful in explaining what would be done for the roof job. He showed me samples of shingles. My rating is five stars.
I'm not sure if the pricing was a mistake or if it's something they do all the time.
Storm group was great
Good:* Very professional, courteous, and patient interactions with me - always.* Roof passed final city inspection, first time, with no qualifications * All construction work (re-shingling roof) performed the day of arrival.Problems:* Communication breakdowns within SGR* Delays in scheduling tasks* Failure to anticipate, and protect from, the substantial rain of debris caused by roofing nail penetrations in my garage from chipboard ceiling chip displacement;* Estimate "double" city/county norm according to my insurance company;Recommendation: Strong Yes, if expenses covered by an insurance claim.
Additional Comments - They were awesome!
Our biggest issue was a flat roof that retained water for many years. Storm Group said that they could fix that, they tore the old roof off and put a new roof on. Immediately after they put it on it rained and it still retained water. I called them and they immediately said they would come out. He came the next day and said they would be out to fix it. It wasn't their fault it was retaining water. They tore half of the roof back and made the necessary changes and they rebuilt it a second time and it totally drained off completely. They even called after that and made sure it was corrected. They are not trying to get out of a job and they made sure it was corrected. They pulled through and I highly recommend Storm Group Roofing. I enjoyed working with these guys and they also put a whole new roof on. I am happy to live in a warm dry house.
Areas Of Satisfaction - I was most satisfied with the fact that they followed up so well. It wasn't their fault that the roof retained water but they made it right. They really kept their word and that was really helpful to me.
Review - Our biggest issue was a flat roof that retained water for many years. Storm Group said that they could fix that, they tore the old roof off and put a new roof on. Immediately after they put it on it rained and it still retained water. I called them and they immediately said they would come out. He came the next day and said they would be out to fix it. It wasn't their fault it was retaining water. They tore half of the roof back and made the necessary changes and they rebuilt it a second time and it totally drained off completely. They even called after that and made sure it was corrected. They are not trying to get out of a job and they made sure it was corrected. They pulled through and I highly recommend Storm Group Roofing. I enjoyed working with these guys and they also put a whole new roof on. I am happy to live in a warm dry house.
Additional Comments - I would use you again.
Areas Of Satisfaction - Giving me a schedule, sticking with it and the perfect amount of communication.
Quality appears good. Make sure debris cleanup in gutters is thorough. Be prepared to wait 4 months for proof of warranty.
Clean & Safe - Generally true with a few nails in drive. Of most concern was the failure to clean the gutters while claiming to the supervisor that they had done so.
Areas For Improvement - The roofing crew told the owner that they had cleaned roofing material trash and nails out the gutters. When I climbed on a ladder to check the garage I found this was not true and advised the owner to be certain that both the garage and the main home would be cleaned. While the crew came back to clean out the garage gutters (which were readily available), subsequent rains revealed remaining debris in the main home's gutters.
Areas Of Satisfaction - The materials and workmanship appear to be good.
Review - Quality appears good. Make sure debris cleanup in gutters is thorough. Be prepared to wait 4 months for proof of warranty.
They were very professional. They correct any issues that come up immediately. I would recommend Storm Group Roofing to friends and family.
Construction Quality - They actually installed it when I wasn't home. There was some dents and I called the salesperson and sent him pictures. They were out the very next day to fix it. I would do work with them again.
Employees & Subcontractors - We were not home when they did the work.
Areas Of Satisfaction - I was most satisfied with Storm Group Roofing because they were quick to resolve any issues or problems. When they first installed it I noticed some flaws and dents. Within 24 hours of me notifying them they were out here fixing it.
Lead Source - I found Storm Group Roofing online.
Review - They were very professional. They correct any issues that come up immediately. I would recommend Storm Group Roofing to friends and family.
Additional Comments - I am satisfied with their work and would use them again in the future.
It was a very small job (fascia repair), and Storm Group did it well for a fair price.
Areas Of Satisfaction - Sergei's quality of work, punctuality, friendliness.
Review - It was a very small job (fascia repair), and Storm Group did it well for a fair price.
I paid my down payment the day I met with the sales rep, and was told I'd be contacted quickly to get the work scheduled. The work was needed to repair leaks in my roof and we wanted it done quickly before more rain came and additional damage to our basement. I did not get a call from anyone, and had to call myself repeatedly and exchanged emails and STILL did not get the work scheduled. I paid on August 8th and didn't get a call to schedule the work until Aug 24th. The work then was scheduled for Sept 6th. On September 6th, no one showed up and no one called. I had to call, left a message, and no one called me back. I called again Sept 7th and FINALLY reached someone. Was told workers would be there Sept 8th between 8 and 9 am. No one showed up. I called, and they'd sent the workers to the wrong job. I was very angry. I also asked them to confirm if the materials needed for my job were ordered and available, because at that point I didn't trust that things were being handled well. I got a call from the president of the company to apologize. We asked that workers come at 1:00 pm, because we wouldn't be home until then. A worker arrived at 11:30, but then left and didn't return and start work until 2:00 pm. The work went late into the night, past dark. There was an issue discovered the next day in the light with the siding bowing. The workers came back the following Tuesday to correct it. There was still some bowing after they'd done what they could, and they said it couldn't be fixed more than that because of how the boards are under the siding. I don't know if that is true, but I was done dealing with it and it isn't that noticeable. I was given $150 off my invoice due to the issues. But I still wouldn't use them again.
I am extremely satisfied with their work and they have very nice people.
Areas Of Satisfaction - I was satisfied that they were standing behind their work even when it's costing them more than they anticipated because of problems that arose. They did the work even when they were not going to make money and completed it to my satisfaction.
Review - I am extremely satisfied with their work and they have very nice people.
We are really happy with the work they did and would recommend them. Just be home when they come out to avoid having to have them come back out to address anything not to your expectations.
Employees & Subcontractors - Every time I talked to someone they were very nice and never rude or said "it was our fault the work isn't how we wanted it because we weren't home when they did it."
Review - We are really happy with the work they did and would recommend them. Just be home when they come out to avoid having to have them come back out to address anything not to your expectations.
Storm Group Roofing put gutters on our duplex. They gave us a fair estimate and it was super easy and fast to schedule the work. The following week our gutters were installed and they work great! We will use them again.
Review - Storm Group Roofing put gutters on our duplex. They gave us a fair estimate and it was super easy and fast to schedule the work. The following week our gutters were installed and they work great! We will use them again.
Scheduled me for first thing in the morning... 8 oclock went by 9 oclock, 10, 11, finally called at 11:30 talked to someone in this office they told me "im new ill have to call you back." 1230 i called back talked to someone else they told me they would be there shortly. Finally 2 guys show up at 130 they crank out half of the gutters in a hour. They then say we are going to leave our tralier here and go get lunch. Three hours later still havent come back! My front yard looks like the gutter isle of homedepot after a bomb went off. I tried calling the number for storm group 9 times no one anwsered. Tried the sales rep 5 times no one answered. Finally 530 someone at storm group anwsered and i got the response of ill have to call you back. 630 the two guys show back up dont applogize or anything just finish the job and leave. I picked up atleast 12 razor sharp gutter drops.
We had some difficulties getting the job scheduled and there were some billing errors, but the company owner more than made up for them. I'd use them again.
Areas Of Satisfaction - The job was completed a day ahead of schedule. I was very impressed with the efficiency of the crew and how well they cleaned up my property after this roof replacement job.
After 25 years in our home, we suddenly had a bat problem So we hired Storm Group Roofing to put on a new roof and repair soffit damage--which was where the bats where getting in. We couldn't have been more pleased with the quality and professionalism. The crew was amazing and the bid was reasonable. We would recommend Storm Group Roofing to anyone.
Review - After 25 years in our home, we suddenly had a bat problem So we hired Storm Group Roofing to put on a new roof and repair soffit damage--which was where the bats where getting in. We couldn't have been more pleased with the quality and professionalism. The crew was amazing and the bid was reasonable. We would recommend Storm Group Roofing to anyone.
Best price and best customer service by far, I will definitely be using them again.
Areas Of Satisfaction - The follow up and communication, and the expertise of the sales guy. He was honest, really knew what he was talking about, had suggestions that I wouldn't have thought of even though I did a ton of research ahead of time. He was also respectful and didn't pressure me. Surprisingly hard to find when hiring contractors...
Review - Best price and best customer service by far, I will definitely be using them again.
Additional Comments - Thanks for making this a good experience! I was not too excited to spend the $$, but you guys made it much more pleasant.
I was very happy with services. Storm Group had deliver the best experience for my family. It was easy and fast and my new roof looks beautiful. I would definitely recommend Storm Group to anyone who needs roofing services. My house is a rambler and the total cost for a new roof and gutters was around $11,000.00. Thank you Storm Group LLC!
Areas Of Satisfaction - I had an amazing experience with Storm Group Staff. Everything fell into place and the process was very fast. Thank you for all of your hard work.
Review - I was very happy with services. Storm Group had deliver the best experience for my family. It was easy and fast and my new roof looks beautiful. I would definitely recommend Storm Group to anyone who needs roofing services. My house is a rambler and the total cost for a new roof and gutters was around $11,000.00. Thank you Storm Group LLC!
The roof and gutters look great; crew members were friendly and professional.
Review - The roof and gutters look great; crew members were friendly and professional.
They did a great job and it was a great value.
Review - They did a great job and it was a great value.
I couldn't be happier with the gutter install. They look GREAT, and the guys were able to do a custom install to conform to my old home's crown molding AND they were able to accommodate for my curved front porch. My wife and I are thrilled!
Review - I couldn't be happier with the gutter install. They look GREAT, and the guys were able to do a custom install to conform to my old home's crown molding AND they were able to accommodate for my curved front porch. My wife and I are thrilled!
Serghei and Jesus were extremely professional and courteous. Their workmanship was exceptional and the cost was very reasonable. I will refer Storm Group Roofing to all of my friends with the highest level of confidence. I wish all contractors were this great - I will definitely use them again.
Review - Serghei and Jesus were extremely professional and courteous. Their workmanship was exceptional and the cost was very reasonable. I will refer Storm Group Roofing to all of my friends with the highest level of confidence. I wish all contractors were this great - I will definitely use them again.
I was very pleased with Storm Group Roofing. They were smart and did a good job. I would highly recommend the company to anyone.
Review - I was very pleased with Storm Group Roofing. They were smart and did a good job. I would highly recommend the company to anyone.
Areas Of Satisfaction - I was most satisfied with the follow up.
Areas Of Satisfaction - The professionalism. When we had a concern it was addressed right away.
Storm Group Roofing is professional and quick.
Review - Storm Group Roofing is professional and quick.
Areas Of Satisfaction - They found the leak in my roof, and traced it to a faulty vent that was installed during a kitchen remodel. It's been 2 years since their work. Their assessment and workmanship totally solved our problem.
Additional Comments - I am very satisfied with Storm Group Roofing. They are very good roofers and I would recommend them to other people.That is my statement because I am very busy and don't have time to take the survey.
Areas Of Satisfaction - I was most satisfied with the way they followed up on any questions or problems.
They had a very quick turn around on the work that needed to be done before the sell of the house. They did a good job and it was a very fair quote. They also stuck to the quote even though the work was a little more than they had originally thought it would be.
Areas Of Satisfaction - Quality work, responsive workers and mgmt. Good communication