The will to fight for the insurance to pay was very attractive, and ultimately the work seems fine, but I was told my roof couldn't be patched to appease the insurance company, when ultimately it DID happen before redoing the whole roof, but not until my insurance refused to renew and I was forced to go to another company, and pay more for new coverage. Could have continued the fight after patching so I didn't lose my coverage. There was
The whole experience was smooth and efficient. All of our questions were answered throughout the process and Max was excellent
professionalism, on time, did what they said, no complaints from me.
Everyone we worked with was very pleasant and professional.
We have had problems with them meeting their appointments, coming on time, showing up, cancelling, and getting someone to go over the work. It took three weeks before we got someone there.
Straight Line is so easy to work with and even when our insurance took forever to issue supplemental check, they were patient.
Fix scheduling and communication problems.
No need to make comments on all the other issues were all outstanding the owner, the installers the office people everybody involved were very professional helpful and courteous would highly recommend your company to anyone that wants the job done right thank you again so much for all your help and also dealing with the insurance company which I’m sure is no easy task🤠
They are very easy to work with and helped us get through our insurance process.
Everyone I dealt with was friendly and the job was completed quickly.
I have several friends who have asked about my roof and I'm sure they'll appreciate the quality. I would recommend, with the caveats of my experience below.
They did a good job. They worked hard, they worked fast, and the roof looks good. It has only been on for a couple of months but so far so good.
We will certainly recommend Straight Line Roofing and Construction to friends and neighbors !!!
Did not do as stated on the quote.
I have recommended them two times already.
No, I would not recommend Straight Line to friends or neighbors. The project took months to complete because they only showed up to work on it here and there, taking weeks off in between. The job was not completed right the first time. The resolution of the mistakes was questionable. Communication was courteous but not knowledgeable.
Straight line looked at the roof and gave a good estimate and a discount for my Father's military service. They did say that there might be things that they could not see at this point and we agreed to that as a possibility.
We always rrecommend Straightline to anyone needing a roof.
They were very easy to work with, had good communication and I have no complaints.
They are very professional and have excellent work ethic.
Workmanship was excellent. Dealing with the office was very frust
A good company to work with.
Sean worked with me very well. He was very good with communication. I'm very happy with the quality of the work.
I would have a hard time recommending Straight-line based on my experience
When neighbors asked if I’d recommend, I said yes but they need to be okay with installers using unprofessional language and not doing a thorough clean up.