I am totally satisfied and have no complaints.
I’m very impressed.
They did an excellent job.
Excellent customer service
I am likely to recommend Sun-Tec Solar Energy and Roofing to a friend because the technician and the installers were on task.
Adam was very professional and forthcoming with expectations and the size of the unit I was looking for. The quality and service is what I expected.
Unprofessional. Work was completed on my roof in December 2022 and it now March 2023 and SunTec has not gotten the inspections done. They have went ahead and installed solar panels without the initial inspection. Calls to the office go unanswered or goes to a clueless representative who is unable to answer any of my questions. I have sent numerous emails and no one has responded. I would never recommend SunTec to anyone. I am very disappointed in their customer service. They have 4 star reviews on Google because they screen the reviews before they are posted. DO NOT BE FOOLED!
They were very professional and did a very good job. They cleaned up after themselves every day that they were here. They were very professional.
Great value
I tell everyone I know about this company and will continue to support them and refer them as a very happy customer.
I agree with alot of the negative reviews with this company. You call the receptionist are very nice but from there good luck no follow ups no one shows up I called a month ago to get my system worked on for a second time and nothing. I have solar back up power not battery back up so during the day I have power I understand this but when you have to throw out two refrigerators full of food because your system is not operational and are told by staff from suntec we don't cover loss for our systems not working. Come on the system is 4 months old this December. Horrible company or they have bit more then they can chew and have no idea what they are doing the technicians are great friendly and help you anyway they can.
I would absolutely recommend them to a friend or family member. I have already have.
They did an excellent job and got it done faster than expected. I am now saving over $150 a month on my bills. I am happy with the entire process.
I was impressed with the customer service from the office to the field staff.
The technicians are awesome, but the office is terrible.
The salesperson & wife were a great team. Warm, friendly, enthusiastic. His wife and my wife went outside and gathered plants, while the men talked
The Sales Team is exceptional, they are very helpful in answering questions and responding to concerns. The service technicians are thorough and efficient and complete necessary maintenance as scheduled.
Just had our roof replaced by Sun-Tec and couldn't be happier! The sales team walked us through the project easily and the install crew did an amazing job. I was blown away on how clean they were. Multiple times a day they were cleaning up and walking around with magnets collecting any possible nails. Great to see a crew with work ethic and pride in what they do!!
after the permit. the system was up in a day. Meter was changed in a week. It's already saved me money in utility bill.
I already do.
This company was great! They did everything for me, including contacting my HOA. Usually, I would have to contact them. They kept me informed of every single step. They emailed me about what was happening.
Additional Comments - you came to my door to offer solar panels. i am thrilled to death over everything. you have given me a budget i can depend upon, with electric power for the rest of my life. i thank you. there is nothing you did not promise that you did not complete. you were kind, dependable, and have given me great comfort.
Customer service has been nonexistent. It has been difficult to get someone from Sun-Tech to return phone calls. During the Initial install, one of the technicians put a hole in my roof so when we had rain, rain water leaked into my kitchen. Within the first month of service I discovered that our system had been operating at 50% performance for nearly four weeks. At no time did Sun-Tech follow-up regarding quality control or customer satisfaction. There is no interface between Sun-Tech maintenance and the Enphase system software.
Installation and operation are good. Communication could have been better.
I have had a Solar Hot Water Heater from Suntec for several years and that is why I contacted them about the Solar Panels,
I have had alot of problems with various companies here in florida. Sun-tec has shown me there are still some out there that really do follow through with what they tell you and strive to exceed your expectations. I learned alot about this industry and how it works. Sun tec does not take advantage of their clients ignorance, instead they take the time to educate us so that we can make good decisions. They do not use fake marketing schemes to hook people like many others do. Their sales people are trained to promote honesty and information. I and proud to have their product on my roof and their sign in my yard.
Every time I call they respond quickly.
The crews were very courteous and professional and explained everything to us. They had issues with Port Saint Lucie Bldg. Dept. But they worked very hard and diligently to resolve. Ray was excellent on keeping me informed and working together to get concerns taken care of .
Areas Of Satisfaction - The crews that installed electric panels and new water heater panels and new water heater were EXCEPTIONAL !!POLITE, COURTEOUS ,PROFESSIONAL , RESPECTFUL, FRIENDLY , AND EXPLAINED EVERYTHING TO US !I WOULDN'T WANT ANY OTHER CREWS INSTALLING MY SOLAR NEEDS !!!
Additional Comments - Again we are very happy with Sun-Tec Solar Energy overall , Please pass on to your INSTALLATION TEAM how pleased we were with them. A big shout out to Ray for his outstanding follow up to help Us get threw the concerns from Bldg. Dept. I would highly recommend SUN-TEC SOLAR ENERGY
From the moment I made the sale to the time of installation, and after the installation, Sun-Tec has been quick with the service, Thang helped me a lot in understanding how to see the energy savings I am having.
Areas Of Satisfaction - Installation was very fast. The support that Thang gave me was what really helped me to understand how to calculate the profit and what I must do to improve consumption in my home.
The installers are the best. The roof never leaked and my electric bill was cut 75-80%, but the office people are not very professional. NO ONE is ever in the office and the phone is rarely answered and they dont get back to you even if you leave a message. This really destroys public confidence. After all the money you spend they should at least have someone to answer phone calls SOMEWHERE in that office.
Areas Of Satisfaction - The installers are GREAT
Areas For Improvement - None. All personnel were very professional and friendly.
Areas Of Satisfaction - The work crew was fantastic! Very knowledgeable and explained all aspects of my installation.
Lead Source - Personal research on internet.
Areas Of Satisfaction - I was most satisfied with the installers. They were excellent, professional and courteous. They also made sure the site was clean when they left.
Lead Source - I heard through advertisements.
outstanding company and a great product....
Areas For Improvement - Excellent
Areas Of Satisfaction - Each and every one of them excellent
Lead Source - Last year they came to my house and we set it up and now I want another set it is excellent debus
GREAT
Areas For Improvement - NOTHING
Areas Of Satisfaction - ALL
Lead Source - DOOR TO DOOR
Additional Comments - JUST GREAT
Their quality and efficiency is a four plus! We are enjoying the efficiency of solar panels!
Areas Of Satisfaction - I was satisfied with everything! Everything that I thought should be done, came to be!
Lead Source - I read about Sun-Tec Solar Energy in a magazine!
Additional Comments - I am very satisfied with the work! We are enjoying the benefits!
Sun-Tec Solar Energy is awesome.
Areas Of Satisfaction - I was most satisfied because I love the look of my roof. As I said, they were clean and I had no problems with that. They were professional and the salesperson was very awesome.
Lead Source - Sun-Tec Solar Energy contacted me by phone.
Areas For Improvement - All Good so far!
Areas Of Satisfaction - Great communication from everyone every step of the way, installation crew did a great job!
Lead Source - Peter Robinson, Energy Consultant for Sun-Tec Solar Energy.
Communication - Very pleased with how they kept me informed on each step of the process.
Employees Professionalism - Extremely helpful
Areas Of Satisfaction - They were there for me each step of the way
Lead Source - I saw a sign in a yard and called the number
They are a great company to have work done on your house and they delivered what they promised.
Areas Of Satisfaction - I was most satisfied with the installation because it went quickly, they were very professional, they explained everything, and they got it done in one day.
Lead Source - I heard about Sun-Tec Solar Energy because my wife had seen an advertisement somewhere.
Additional Comments - They were really great to work with and followed through on everything. They gave me what they said they were going to give me, and they did it on time. They did a great job overall.
Trying to get on their site to do a review was going through loopholes.
Areas Of Satisfaction - I was most satisfied with their expertise, friendliness, and willingness to help.
Lead Source - I heard about them several years ago from installing solar roof vents on my home.
Additional Comments - I am very pleased with them.
Areas For Improvement - I have never had a system like this I am sorting through the experience. I know with Duke Energy they have issues responding with single customer. I view Sun-Tec a growing company and is doing a good job.
Areas Of Satisfaction - I see the improvement with every day that I need a question on my system answers or resolved. They have not many issues. I wish that Sun-Tec prospers . We need strong local companies.
Lead Source - I was contacted by Sun-Tec after looking on line for local solar power company.
Areas Of Satisfaction - Your crew did a very good job.
Lead Source - Door to door sails person
They were great.
Areas Of Satisfaction - I was most satisfied with the whole experience, it was great.
Lead Source - I heard about Sun-Tec Solar Energy because some gentleman called me over the phone.
Areas Of Satisfaction - They adhered the panels to the flat roof and you can hardly see it. I knew they are doing a good job because the lights are on and I know its working.
Lead Source - I got a flyer in the mail.
Additional Comments - They did an excellent job.
Areas Of Satisfaction - I was most satisfied with how they handled the permits.
Lead Source - I heard about them when they called me.
Lead Source - My wife found out about Sun Tea, not sure how.
Problem Resolution - I haven't had any problems.
Areas Of Satisfaction - I was most satisfied with their professionalism and the way they handled everything.
Lead Source - They contacted us.
I am awfully we did it.
Areas Of Satisfaction - I am most satisfied with the saving the money part.
Lead Source - I heard about them on the internet.
Areas Of Satisfaction - I was most satisfied with their timing and it was a lot early then we expected. That was good. The permit process went smoothly too with their work with the city.
Learn why professional home builders and home improvement contractors join our community of quality.
Get started