I was completely satisfied with the workmanship and customer service.
Areas Of Satisfaction - The installation crew was very informative. They did quick quality work.
Recognized Excellence - Everybody that we talked to was great.
I was told that I would qualify for $12,500 tax credit by Kara Juneau but that was so false. I only received the $7800. I had to take a note from the bank to repay.Had I known that the tax credits is a big trick I would never take solar power with an extra note on my shoulder.
Areas Of Satisfaction - Installing the solar panels on the roof.
Recognized Excellence - The solar panel installers
System doesn't put out what I was told it would. And I don't believe that they monitor the system because I've turned it off by accident and never got a call. Also I know of someone that has the same system that had a bad panel and it told over a month to get it replaced. Over all good system just don't expect everything they say
I have referred a number of friends and everyone is satisfied
Areas For Improvement - None . Everything went well from start to finish and anytime I had questions Wayne was available to me
I am totally satisfied with the quality, the workmanship, and the service Sunpro Solar has given so far at this point. Hopefully the product will last as long as they say it will.
I have a problem with a part of the job. They did not tell me my roof was worn out. Then a year later they wanted to charge me an huge amount to remove the panels in order to fix my roof.
I have been totally happy throughout my experience with Sunpro Solar. The product is working well and I am saving money.
Areas For Improvement - None
Areas Of Satisfaction - A company with a word that you can count on. Everything they said they would do ,they did .
Recognized Excellence - Stacey Adams. Office Manager in Slidell, Louisiana 70460.
Areas For Improvement - There were no problems
Areas Of Satisfaction - The way the job site was maintained and the fast professional installation.
Recognized Excellence - Jason Bennet
They did great work and even stopped for a whole day and waited to see if the rain would let up, only to come back the next day and finish the job.
Very professional operation. Highly recommended.
Very professional and easy to work with highly recommended
Quality of workmanship, timely response, delivered project within time line stated. Would strongly recommend them to others considering solar installations.
I am very happy so far. We are to the point now where they are finishing up and activating it.
The installation crew was great. They were helpful, professional and a good bunch of guys.
From start to finish, dealing with Sunpro Solar was a positive and fulfilling experience. They were on time, professional, and knowledgable.
Sunpro Solar is the most knowledgeable out there.
I would recommend Sunpro Solar to anyone. They were very professional. They have been in business for a long time and their warranty was a little better than those local to the area. I think they will be around for a long time since they don't just do solar.
There over all install was very quickly done, and clean up was spotless. Inspected their installation in all areas and found no problems. The electrical sub install was completed, neat and cables\power panels are labeled. SunPro website is neat and employs the three click rule for locating information on their web site. All workers were Americans and are neat, clean, spoke English and are all smiles. Vehicles are clean, working and maintenance is done, showing pride of their company. The team spirit is alive and well with this company. I have passed their cards to two other possible clients. We will be getting four more panels in 2015.
The staff and workers at Sunpro were very professional from the first visit with Kara and the site survey and presentation, working with Phillip from Maquire Electric, Allison at the office, Noel as the contact and follow-up, Shannon for the computer knowledge and the entire installation team. I would not mind at all being added to the "Reference" list for future customers.
I had seen a Sunpro Solar ad on tv, I called rthem, and the guy promptly came out and gave me a price. I liked the way everything sounded, especially the 25 year guarantee. I was very satisfied.
Sunpro Solar did a wonderful job of putting in my solar panels. I was pleased with the professionalism of their installation crew, as well as the follow up with their company and the financial company. I have recommended Sunpro Solar to several friends.
Sunpro Solar was very professional, prompt in estimation, and competitive with their 25 year warranty. They also had the option of owning or leasing unit.Tracy M.
It was a quick installation and they answered all of the questions I had. The amount of solar panels I got, for what I paid, was a really good deal. Sunpro Solar was there to guide me the whole way. I would recommend them to anyone that was interested in solar panels.
I think Sunpro's approach for me was what was best appreciated: put the most generation capability possible, and, predict its production conservatively. That way, there should be a worse case projected outcome.
They were great to work with and easy to seal with. The whole experience from helping me with the financing, the tax rebates, and everything else was awesome, I highly recommend them.
The initial presentation seemed too good to be true. We checked the company with the state, BBB and verified recommendation with existing customers. Everyone we contacted seemed pleased. We decided on SunPro and they excelled. We have highly recommended SunPro to neighbors and other friends.
Exceptional quality service provided in an honest and open way. Answered all questions of which I had many. Equipment installed in a timely manner and is producing power as projected. Would highly recommend SunPro fro residential solar installation.
From sales to installation, our experience with SUNPRO was excellent. They are knowledgeable, organized, and proficient at each step in the process of supplying their customers with Solar Power.
Did our research & compared many companies; Sunpro was first in all areas of our research & tops in working with them. Website gives detailed information, salesperson, Kara Juneau, was professional, friendly, & helpful (not pushy at all); office staff communicates well; work crew & techs are well-organized, neat, efficient, & personable. All-in-all, a great experience. How a business should be run. Wish we had more business to do with them!
From start to finish, SunPro Solar met our expectations. The salesman, Matt, was very knowledgeable, and the installation crew was great: prompt, polite, and they left our home and yard as clean as it was before their arrival. The Enphase Enlighten manager allows us to see the system's performance in real time. We highly recommend SunPro.
Sunpro Solar was a pleasure to work with. The system is working better than anticipated. If I move I will calling them again to put it on the new house because they were a pleasure to work with.
Sunpro Solar offers excellent service and fast installation. My monthly electric bills are much lower than anticipated, averaging around $12 per month. I am very satisfied with Sunpro Solar.
After having interviewed many solar companies, we opted to go with Sunpro. Mark explained the complete process to us. The installers were great. We love the savings.
My experience was above what I expected. Every one very professional. Owner figured what we needed and he was right on. Working with Sun Pro Solar was a great experience.
We were most satisfied with the information Marc provided about our system and what kind of savings we should expect. The installation was a simple process, done professionally and the crew made sure everything was put back in place. Stacy who works in the office is always there to answer our questions throughout the whole process. We are very satisfied with Sunpro Solar!
Sunpro is a wonderful local company doing photovoltaic installations. In New Orleans there are many challenges with older homes, and historical guidelines that limit installations. Sunpro was a persistent ally in getting my installation approved by the city, and when it was approved they moved VERY quickly to complete the installation before the tax year so I could receive federal and state incentives in a timely manner. I'd recommend them without hesitation!
Working with Sunpro Solar was a great experience. The installation process was easy. I was impressed with the referral fees and I already received my check so I know that they are true to their word..
The staff at Sunpro Solar, particularly the owner, was very professional. They completed the job in the designated time and they even did follow-ups. I have recommended several people to Sunpro Solar.
Everyone that I dealt with through the company was really nice, professional, and did everything that they said they would. They cleaned up after themselves very well. I have nothing negative to say at all about the company.
I would recommend everyone to consider using Sunpro Solar. I have been completely satisfied with the projections that were made about the energy production and with what I have actually produced. I am very pleased.
The sales person who came to my home was on time, professional and answered my questions. He was also professional in answering my follow up questions in the weeks that followed our appointment. The installation crew performed the install in one day, and they were professional and picked up after themselves. The office staff was helpful in assisting me with follow up including tax rebates. I am very impressed with the whole operation. I love the monitoring system and check my kw production daily. Since the installation of the reverse meter, we have noticed a reduction of our electricty bill.
All work completed on schedule. Systems performs as it should. They supplied all necessary paperwork to get the state and federal tax incentives. Great company to work with
Areas For Improvement - Completely satisfied
Areas Of Satisfaction - Their work schedule. Once started they stayed on the job till finished
Recognized Excellence - All were great to work with
Best decision ever! Jan 2014 bill-$18; March 2014 bill-$88 for a 2-story, 4 bedroom house. From the installation to follow-up service, Sunpro has been professional and efficient. Sunpro delivered what they promised.
Areas Of Satisfaction - their follow up service. They identified problems I was not aware of via monitoring and corrected it immediately
Current Referrals - Have given their names already
Recognized Excellence - Stacy-always recognizes my voice and has answers for my questionsPapa Smurf (John?) and Jason (electrician)-what was originally planned was not possible due to roof construction. They took the time to fully explain what they had to do and why for my approval before they began.. Professional and efficientS Verret-service tech
SUNPRO answered all of my questions about the solar panel system. Gave me a quick and accurate price quote. Installation was on time and professional. Panels look great and I'm saving money every month. They are also local and available if I have any questions or concerns. I recommend SUNPRO.
Areas Of Satisfaction - Knowledge of system and efficient installation
Recognized Excellence - Marc