I have given the bake to a few friends, the product was amazing, the instal crew left lots to be desired, which is my hang up and source of my not giving 5 stars to anything.
The company did a nice job on the roof, though my water heater stack was crooked and pushed directly ontop of it, with no air flow gap. There was a small bit of debris left in the yard and black smudge marks on my fence door, but all in all it was fairly clean. I did not like the hole that was in my living room ceiling that initially i was told they were NOT going to fix. My house was just painted on the inside so after some debate, they did come back to only patch the hole. The guy that came did not have a ladder nor drop cloths (which i supplied). The company refused to repaint where the hole was made. I work in the trades, so i know when an issue occurs due to company fault, it should be rectified quickly and to the customer's expectations. It was not in my case.I also had issues with the finance company that was used and after paying the full bill very early, i have yet to see any kind of interest reimbursement. The spot they 'fixed' my water heater stack still leaked afterwards. Also, when i dropped off the initial payment to start the job, nobody in the office was aware the money was even dropped off the following week.
They are no longer in my area, if they were I would give 5 stars, they have since moved and no longer serve the Punta Gorda area to my knowledge.
We have had multiple leaks since our guaranteed roof was installed. It finally got rectified 19 months later.
Absolutely!! We have recommended you to several people in the area👍👍👍
Surf and Turf did a beautiful and amazing job on our roof. I want to personally thank and recognize Tyler for going above and beyond. Clean and careful and top-notch service and work overall. I especially want to thank Gina in the office for following up and for being so patient. Tyler and the Surf and Turf crew are all amazing. Excellent work.
They were insanely professional from the very start. I don't take hiring people lightly; I read reviews for hours. I had eight roofers come to give me estimates, and Surf and Turf was a no-brainer; other roofers told me everything Surf and Turf showed me was true. When the salesman came, he sat on the couch, did not stand by the door like he was in a rush, videotaped, took pictures, and answered questions. We had a ton more knowledge when he left. He was extremely polite. The same day we closed, we noticed a leak that had gone undetected by the inspector. The seller said they would pay for it and wanted us to use the cheapest estimate. Surf and Turf were up front with what was included in the price. The cheaper companies had additional charges if things came up.
They were very cooperative, they cleaned up everything afterward, and I liked the tile chosen.
The work was done in a timely fashion. The work looks beautiful. It will add resale value to our home.
The Surf and Turf folks are very professional and hardworking to ensure the best for their customers, very responsive on any questions I had. Great experience and fellows to work with, thank you so much!
They did a good job and I would highly recommend them.
THey work was astounding and the work and installers were great. They did a good product for the money.
I was very satisfied of the transformation of my roof and how quickly it was done. I love coming home and seeing my "new" looking home. Thank you guys for everything!
Surf and Turf Roofing did a fantastic job on our roof. The crew came at 7:30 am and tore off the old roof of 2 layers of shingles and proceeded to replace bad plywood sheathing. Then installed an underlayment and then new shingles. They did a great job and then cleaned up all around the grounds of our home.
Would absolutely use them again in a heart beat. Wonderful to deal with from start to finish. We had two companies come out and they were honest with everything that needed to be done and told us we still had about 15 years left on the roof with the other company advising our roof was trash and needed a complete repair. For anyone that needs roof work done this is the company to go with!
I fully disclosed in advance that I would need ample plywood for repairs as per seeing other similar roofs/similar age repaired in my development. I was assured that 5 sheets eere ordered and would be more than enough. I was later overcharged $1,000.00 @9% interest for more wood cost over run. When I grieved the overcharge, I asked what about the remaining 6 new bails of shingles and extra ridge vent on my sidewalk I paid for. I later observed 4 straps of new roofing nails in the dumpster at my expense. What does surf and turf care? I paid for them. As I approached my car, I found an old rusted roofing nail next to my pass rear tire. I had also been very specific about nail risk. I will mail to them after I mow the lawn and find more. I can not comment on guality yet. It has only stormed once since installation. Status of leak arrest is still to be determined. Legally, the plywood and loose nail are breach of contract verbally. I'm sure they included a slick disclaimer in writing. As a former trucker, who delivered Owens Corning products in the 80s and as as customer and human being striving to survive on a fixed income, I hope Owens Corning takes a better look at who they are endorsing.
I have already recommended Surf and Turf Roofing.
They provided excellent, reliable service. They also paid excellent attention to detail.
I feel they were high-priced for the job they did for me.
Recognized Excellence - I would like to recognize the salesman for his exceptional service.
Quality Of Materials - I am very happy
Professional, quick, fairly priced and great work!
We would recommend them. They were very professional. They did an excellent job. Their prices are extremely competitive.
They were really great. They were top-notch.
Quality Of Materials - The shingles are very durable; overall I am very pleased.