Quick on-site, same day quote that was fair. 25 year warranty. Crew was quick to complete (though the project was a relatively simple rectangular patio).
They did a great job and did it quickly
Very flexible with schedule and process. The end result was even better than expected.
They did a really good job. I highly recommend System Pavers. They were patient to listen to my ideas and tried to accommodate them. Overall, it was a good experience.
They were a great company and friendly.
Money well spent!
I already recommended my parents and as my friends talk about installing patios, I suggest you
The team was professional and knowledgeable of what they were doing. System Pavers contacted me immediately when there was an issue with the installation, which there was. In order to put in my patio, the original layout had to be adjusted to allow the proper pitch for drainage.
The team was really helpful. I had a specific thing I wanted to be done. I had picked out some stone plaques I wanted to integrate. They don't normally do that, but they did that for me. The crew worked together wonderfully. It made such a difference in our backyard that we feel very fancy now.
From start to finish……perfection!
Given the opportunity, I would definitely recommend Systems Pavers.
While the final product turned out nice, getting the work completed to satisfaction took weeks of extra time, and there was a substantial upcharge over the negotiated price to make the patio level which wasn't revealed until the morning construction started.
The team was professional and knowledgeable of what they were doing. They contacted me immediately when there was an issue with the installation, which there was. In order to put in my patio, the original layout had to be adjusted to allow the proper pitch for drainage.
Project was great, however very expensive.
My experience with System Pavers was the worst I have ever had with any company. The job took over 3 months(it was supposed to be completed in 1 week. It had to be torn up and completely re-done twice. The workmanship was terrible.
Could not get appropriate answers needed to submit to HOA for approval for 4 months. Tried to bait and switch on original price and wanted more money before they would install. Ghosted us after we refused additional money until we sent demand to perform or refund. Installers did not perform work as advertised by System Pavers, do not follow the "system". Had to remove and redo install.
I had my backyard renovated and it seemed to be a good experience but I didn’t receive my total order. This was back in August and now it’s October with no calls or updates on the status which is unacceptable.
System Pavers in general
gave us the WOW FACTOR of our backyard that we truly deserve.
The Design Consultant, Bill Hudson, Project Manager, Beau Johnston and the crew with the leadership of Palemon were above and beyond professional. From sales, follow-up, demolition of the old concrete to the installation of the pavers and turf until the project was completed.
Also, the 10 year warranty for the turf and 25 year for the pavers is a big factor why we hired System Pavers.
The pavers are perfect and I would recommend that work to anyone. The Sales, Project, and Site management is absolutely horrible. I am very unhappy with the Site manager, who never introduced himself or checked on his workers during the process. The Project manager developed convenient amnesia regarding a conversation we had; when confronted with photographic evidence that his team had used the ledger board as a ramp for their dumpster, he conveniently went quiet. The Salesman and Sales Manager were contacted twice during the process in an attempt to get assistance; we have NEVER received any communication from the sales team after the project began.
My neighbor have come over and communicated how much like the lawn and I have told them that System Pavers are great to work with.
Limited communication. Project Manager xo.pletwly absent ceom the process (and apparently quit during the project). I had to stay on top of them to complete my project, oversee the building and design even after I had agreed to a design at the project outset, and there was no closeout until the new PM sent me the bill. Never had one person physically assess the final product.
I would not recommend this company and I wished I hadn't used them either.
The initial walk through and installation went great. The work crew (not the manager) was amazing. They'd showed up on time and were super respectful of our property. Unfortunately, the manager of the crew didn't follow through with his word and neither has the company. There is a small corner lifting and I've been told for over 3 months it would be fixed. Yet I keep having to follow up and no one had been out.
What's the point of paying extra and having a warranty if no one follows through.
We ended up with a nice patio and stairs but it was far from a smooth process getting there.
The main issues were the lack of communication and that we had to convince them to fix things they constructed poorly and damaged during After the initial sales process, communication was terrible. Numerous times we had to contact our project manager because he hadn’t called days after he said he would. Even then it took us days to get a simple text back. The crew left the project “done” with
System Pavers was professional throughout the entire process. When we had changes to the design, they were quick to implement. Morgan was very communicative. We always knew what was going on. The guys showed up on time. When we had corrections, they were out here quickly. I would highly recommend them.
The product is good, but their project management is slow and disorganized.