System Pavers was very easy to work with, offered great discounts and the 25 year warranty was a great sales point for us to with System Pavers.
They lack communication amongst themselves and the customer. I also had to jump through hoops to get someone to give me an accurate answer. The breakdown of what we had to pay also looked suspicious. We were charged a finance fee and an admin fee which were extremely high numbers.
System Pavers did a great job. They had great attention to detail and my driveway looks awesome. I would definitely recommend them.
They did it all in one day. It came out great...
The installation of the turf was exceptional. The billing process has been a nightmare.
Project was perfect. 1000% pleased with everything!!
All work was done well and on schedule. Final results were excellent.
We had System Pavers pull out our existing front walkway/landing and replace with Pavers. They were very professional. They asked many questions and offered suggestions when we asked. The crew was fantastic and kept us informed. Frank V the project manager was there first day and followed up with several visits throughout the project. We are extremely pleased with the results. We highly recommend them to all!
Made recommendations that were necessary to make design decisions.
Pavers will highly recommend. Probably not deck.
We love our new patio. Great workmanship and communication.
It was done before Dredd Day. Which was a crucial day celebrating not only one of the greatest films ever made, but a bond that solidified a brotherhood of coworkers.
The quality of work and pavers are absolutely great. Our old pavers were an eye sore, plus a trip hazard from work done with the septic tank pipes and were put back by the previous home owners instead of professionals. I wake up everyday and love how our patio and walkway looks.
I already referred them to a friend.
They had to do the project twice.
Wonderful people to work with and a quality project!
Quick, clean, friendly, beautiful results.
We wanted a new driveway, walkway and backyard patio, and the team at System Pavers made everything a breeze. Anthony helped us understand how to accomplish our vision and worked with us on making great choices. Adrian was very communicative, double checked with all of our plans, and went beyond the call to execute our job quickly and to the spec. And the crew that worked on our installation did a fantastic job, high quality work. We're very pleased that we have such an attractive final product that we get to use and enjoy every day.
The finished product looks better than we had anticipated. Working with Rafael was a real pleasure.
I would not work again or recommend Systems Pavers. We were deciding between Black Diamond and SP. SP was a bit cheaper but more importantly, the process they follow was better described in the paperwork and the terms and conditions of the warranty were more specific. The sales process also went very well and we could see the materials physically, that is something that Black Diamond could not do. The problems with SP were with execution. The crew we were sent was inexperienced, and they did not listen to the project manager or to me. They did what they wanted, and they had to redo every step almost twice. The result was really bad. The pavers had faults everywhere (not leveled correctly), many were damaged by the tools with scratches and dents. The crew and the project manager tried to convince us that the job was done properly and they even brought in a Belgard representative to say that the levels between pavers were within the tolerances. But since the tolerances were described in the warranty terms, we could see that most of the pavers were already there and a warranty call was almost warranted. The quality of execution was worse than with a no name contractor. Fortunately, Patrick came in to the rescue. We agreed to redo all the pavers, and so was it. A different and very experienced crew came in, Patrick was on site every day, and in a few days the job was redone end to end. We are very happy now. But if this is what it takes to work with SP, we simply can't afford the stress and time it needs. Thank you Patrick!
I would recommend System Pavers but with some degree of caution. The project took longer to complete than expected in part due to rework that had to be done. There were some communication issues on expectations and I would make sure you are clear on what is included in the quote. They were flexible with us on the project completion as we had travel plans. The one strong point is the 25 year warranty on the finished project which is really what sold us on this company. The finished project looks good and adds to the value of our home.
The finished work was satisfactory. The job, however, took longer than expected.
Communication was poor and frustrating at first. Solutions offered were fair. Final work quality was great.
I was not very pleased with the communication with the project manager Cesar. He was not on site during the project and showed up on Saturday just to get the project signed off on after the work was done. There was a portion of the border on the project that we discussed over the phone and Cesar was supposed to come to our house and discuss the issue which did not happen. Once he showed up later it was too late to address.
I have recommended system pavers to all of my friends, looking for deck replacement