I am building a new house and had been dreading the final landscaping and patio paver decisions. I continued to put it off as something that could be addressed at the end of construction. Once I met Beth with system pavers, I knew I was in good hands. Immediately something that I thought was going to take a lot of time and energy from me was wonderfully handled by the system pavers team. Adrian was a great communicator during construction and sent me daily videos of the progress. I’m very happy with the results and their ability to make the project go incredibly smoothly on time and on budget.
I have already boasted about the great job SP did with my project...and will continue to. The communication with the company and with Roger and Josh was excellent. They were both very responsive to my questions.
We will recommend System Pavers to others if friends or family ask
Jeremy was super helpful with troubleshooting a problem area in our yard! Its line we have a new room in the house! We spend so much time in our new outdoor living area!
Everyone from start to finish was very knowledgeable and helpful. I am completely happy with how it all turned out.
System Pavers were efficient, on time, and very professional.
It was quality workmanship.
I was very pleased with all phases of the work.
Don't waste your time doing it yourself, watching these guys doing their thing made it very clear that it would have taken me years to get this level of finished project.
Their performance & professionalism were excellent. If I had any concerns, they addressed it & supported my needs.
Very professional experience all around. We would use System Pavers again!
System Pavers was on time and very professional.
System pavers did an excellent job and patio looks great! Lots of great comments when people see it!
The sales person was wonderful. He was very knowledgeable and professional. Unfortunately, once it came to the actual install, there was a huge disconnect between what the project manager was telling us what would happen and what actually happened. We had to follow up numerous times with the project manager for both minor and major details. Some of which got fixed, some did not. We are at the point of giving up. We have to fight for every little item to get done. We just want our backyard back. We are stopping the additional project we wanted done.
I feel like System Pavers went above and beyond to make sure our project was a success despite some challenges with the city and permits. They remained vigilant along the process and supported us every step. I would not hesitate to use System Pavers again. Adrian, our project manager, was amazing.
Certainly, good job. Now I have beautiful driveway. Manfred
The job was completed very quickly and the patio pavers are neat and level. The job site was left pretty messy including some damage to the property that wasn’t ever followed up on. There wasn’t great communication with the manager who I had to call to find out if the job was finished and it took almost an extra week to pick up the port-a-potty. I would probably shop around before committing to System Pavers for my next job.
We've used SP twice now and we're very happy with the products and the crew we had.
I had a little difficulty with the installers with water and sand dust in my garage but once I talked to Jeremy he had things corrected and with the chipping of the sidewalk also. If the workers had listened to me in the first place much of this could have been eliminated all together. I think they did not like me, a woman, telling them what to do or not do.
They started on time and were finished on time. EVeryone working on the project was very professional and courteous.
Very professional team
They did a fantastic job on our driveway. They completed the job quicker than expected. We are happy with the outcome.
Installers worked hard, did a beautiful job, and project manager was a great communicator.
Did so in comments below
Will strongly recommend System Pavers.
100%
My being likely to recommend them rates a four and not a five because they need to offer design renderings. They need to have graphic artists create design renderings to show what the yard would look like.
Overall experience was nearly flawless.
I have mixed feelings about this because of some of the communication issues during and after the project, but the follow up that we received from Josh went a long way towards feeling good about our experience.
I had to stop work multiple times as the crew was trying to take shortcuts. The project is still incomplete
It was a perfect experience and I would recommend System Pavers and the team on my project any time.
We have always recommended SP and you have gotten two referrals from us.
This is the second time we have used System Pavers for our landscaping projects. We first used them to redo our driveway and called on them again to redo our backyard in our new home. Dan and Darin were a great team. We worked with Dan before and he was able to once again design a beautiful space. The artificial turf and large format pavers ended up looking beautiful beyond our expectations; and now we can enjoy our yard and create more memories. Darin expertly project managed the construction from start to finish and was super helpful with communication. He was able to pivot skillfully when we needed help on a design decision and made it happen. We are absolutely over the top with the results - which is why we always come back to SP for projects like this. Definitely worth the investment!
The work was done to perfection. Thank you!
We recently renovated our back patio and replaced our existing concrete with pavers installed by Systems Pavers. It was an overall great experience and we love how our new patio turned out. Starting with the design process, our designer was knowledgeable and helped us design our patio to our liking. We were able to start the project very quickly - they worked with us to get us on the schedule ASAP and also worked around a planned vacation. There was a slight gap in communication on on the material and design of the steps, but the project manager listed to our concerns and happily and quickly corrected the issue which required some rework without any pushback. Everyone we encountered at System Pavers was friendly, knowledgeable, and very customer oriented. The quality of their work and the materials is great. We were impressed by the work crew and the care they took and their professionalism on the job site.
Quality of work.
Would recommend to anyone who values quality work.
The work was excellent. The price can be costly.
I would definitely and already have recommended System Pavers to anyone that sees our project and asks about it.
The quality of the work and products were very good.
The front yard of my house looks fantastic. The installers were professional and respectful. Very fair price.
They lack communication amongst themselves and the customer. I also had to jump through hoops to get someone to give me an accurate answer. The breakdown of what we had to pay also looked suspicious. We were charged a finance fee and an admin fee which were extremely high numbers.
They did it all in one day. It came out great...
All work was done well and on schedule. Final results were excellent.
Made recommendations that were necessary to make design decisions.
We wanted a new driveway, walkway and backyard patio, and the team at System Pavers made everything a breeze. Anthony helped us understand how to accomplish our vision and worked with us on making great choices. Adrian was very communicative, double checked with all of our plans, and went beyond the call to execute our job quickly and to the spec. And the crew that worked on our installation did a fantastic job, high quality work. We're very pleased that we have such an attractive final product that we get to use and enjoy every day.
I would not work again or recommend Systems Pavers. We were deciding between Black Diamond and SP. SP was a bit cheaper but more importantly, the process they follow was better described in the paperwork and the terms and conditions of the warranty were more specific. The sales process also went very well and we could see the materials physically, that is something that Black Diamond could not do. The problems with SP were with execution. The crew we were sent was inexperienced, and they did not listen to the project manager or to me. They did what they wanted, and they had to redo every step almost twice. The result was really bad. The pavers had faults everywhere (not leveled correctly), many were damaged by the tools with scratches and dents. The crew and the project manager tried to convince us that the job was done properly and they even brought in a Belgard representative to say that the levels between pavers were within the tolerances. But since the tolerances were described in the warranty terms, we could see that most of the pavers were already there and a warranty call was almost warranted. The quality of execution was worse than with a no name contractor. Fortunately, Patrick came in to the rescue. We agreed to redo all the pavers, and so was it. A different and very experienced crew came in, Patrick was on site every day, and in a few days the job was redone end to end. We are very happy now. But if this is what it takes to work with SP, we simply can't afford the stress and time it needs. Thank you Patrick!
I have recommended system pavers to all of my friends, looking for deck replacement
Excellent product offerings and Mike is skilled in communicating design options in a timely manner.
We recently had the pleasure of working with System Pavers for our outdoor project, and overall, we had a generally good experience. Our choice of pavers was the Catalina Granna in Grey Charcoal, and they turned out beautifully.
There was a bit of a hiccup during the installation process where the pavers were mismeasured to fit our pergola. However, our representative, Adrian, was very responsive and did his best to rectify the situation within a few days. He ensured we were happy with the outcome and took responsibility for covering any additional costs due to the delay in the pergola's installation.
In the end, we were pleased with the final result and happy with the service provided by System Pavers and our PM, Adrian. We would recommend them for anyone looking to enhance their outdoor space.