System Pavers was very easy to work with, offered great discounts and the 25 year warranty was a great sales point for us to with System Pavers.
They lack communication amongst themselves and the customer. I also had to jump through hoops to get someone to give me an accurate answer. The breakdown of what we had to pay also looked suspicious. We were charged a finance fee and an admin fee which were extremely high numbers.
System Pavers did a great job. They had great attention to detail and my driveway looks awesome. I would definitely recommend them.
They did it all in one day. It came out great...
The installation of the turf was exceptional. The billing process has been a nightmare.
Project was perfect. 1000% pleased with everything!!
All work was done well and on schedule. Final results were excellent.
We had System Pavers pull out our existing front walkway/landing and replace with Pavers. They were very professional. They asked many questions and offered suggestions when we asked. The crew was fantastic and kept us informed. Frank V the project manager was there first day and followed up with several visits throughout the project. We are extremely pleased with the results. We highly recommend them to all!
Made recommendations that were necessary to make design decisions.
Pavers will highly recommend. Probably not deck.
We love our new patio. Great workmanship and communication.
It was done before Dredd Day. Which was a crucial day celebrating not only one of the greatest films ever made, but a bond that solidified a brotherhood of coworkers.
The quality of work and pavers are absolutely great. Our old pavers were an eye sore, plus a trip hazard from work done with the septic tank pipes and were put back by the previous home owners instead of professionals. I wake up everyday and love how our patio and walkway looks.
I already referred them to a friend.
They had to do the project twice.
Wonderful people to work with and a quality project!
Quick, clean, friendly, beautiful results.
We wanted a new driveway, walkway and backyard patio, and the team at System Pavers made everything a breeze. Anthony helped us understand how to accomplish our vision and worked with us on making great choices. Adrian was very communicative, double checked with all of our plans, and went beyond the call to execute our job quickly and to the spec. And the crew that worked on our installation did a fantastic job, high quality work. We're very pleased that we have such an attractive final product that we get to use and enjoy every day.
The finished product looks better than we had anticipated. Working with Rafael was a real pleasure.
I would not work again or recommend Systems Pavers. We were deciding between Black Diamond and SP. SP was a bit cheaper but more importantly, the process they follow was better described in the paperwork and the terms and conditions of the warranty were more specific. The sales process also went very well and we could see the materials physically, that is something that Black Diamond could not do. The problems with SP were with execution. The crew we were sent was inexperienced, and they did not listen to the project manager or to me. They did what they wanted, and they had to redo every step almost twice. The result was really bad. The pavers had faults everywhere (not leveled correctly), many were damaged by the tools with scratches and dents. The crew and the project manager tried to convince us that the job was done properly and they even brought in a Belgard representative to say that the levels between pavers were within the tolerances. But since the tolerances were described in the warranty terms, we could see that most of the pavers were already there and a warranty call was almost warranted. The quality of execution was worse than with a no name contractor. Fortunately, Patrick came in to the rescue. We agreed to redo all the pavers, and so was it. A different and very experienced crew came in, Patrick was on site every day, and in a few days the job was redone end to end. We are very happy now. But if this is what it takes to work with SP, we simply can't afford the stress and time it needs. Thank you Patrick!
I would recommend System Pavers but with some degree of caution. The project took longer to complete than expected in part due to rework that had to be done. There were some communication issues on expectations and I would make sure you are clear on what is included in the quote. They were flexible with us on the project completion as we had travel plans. The one strong point is the 25 year warranty on the finished project which is really what sold us on this company. The finished project looks good and adds to the value of our home.
The finished work was satisfactory. The job, however, took longer than expected.
Communication was poor and frustrating at first. Solutions offered were fair. Final work quality was great.
I was not very pleased with the communication with the project manager Cesar. He was not on site during the project and showed up on Saturday just to get the project signed off on after the work was done. There was a portion of the border on the project that we discussed over the phone and Cesar was supposed to come to our house and discuss the issue which did not happen. Once he showed up later it was too late to address.
I have recommended system pavers to all of my friends, looking for deck replacement
Beautiful job. The new driveway was about a half an inch lower than the old one so where it meets the garage door frame there is a gap. I was dissapointed when I was told that would be our responsibility.
I think I was extremely lucky to have System Pavers do my job. The crew was exceptional in their professionalism, craftmanship and dedication to a job well done even before the estimated timeframe. Id hire them again!
Amazing experience from the sales dept to the workers
Justin and Travis were in charge of my project in San Antonio. They were very professional and prompt. They got it done ahead of time and answered all of my questions. They were extremely communicative.
From initial consultation with their designer Elizabeth to completion everything ran smoothly and very impressed! We love our new patio!
I do recommend the quality of product but feel system pavers is very expensive and can go
down in price quite a bit. My brother had a quote for just cement I’m his backyard and system pavers was 5k over everyone else and he got the job done by someone else and they did an amazing job so it’s hard to justify a recommendation when it’s that expensive.
Good communication, good quality materials, beautiful pavers, cost reasonable, project started and ended on time
Excellent product offerings and Mike is skilled in communicating design options in a timely manner.
Good design and quality installation
I would tell anyone doing something even as 'simple' as a driveway to expect twists and turns with permitting, weather, manpower availability, etc. System Pavers was good on their end to adapt to this journey as it moves along - thank you. So, yes, I would definitely recommend them to anyone seeking this kind of construction.
Very professional
Good job
I would not use this company again or recommend them to anyone
We recently had the pleasure of working with System Pavers for our outdoor project, and overall, we had a generally good experience. Our choice of pavers was the Catalina Granna in Grey Charcoal, and they turned out beautifully.
There was a bit of a hiccup during the installation process where the pavers were mismeasured to fit our pergola. However, our representative, Adrian, was very responsive and did his best to rectify the situation within a few days. He ensured we were happy with the outcome and took responsibility for covering any additional costs due to the delay in the pergola's installation.
In the end, we were pleased with the final result and happy with the service provided by System Pavers and our PM, Adrian. We would recommend them for anyone looking to enhance their outdoor space.
I was promised that System Pavers was running a special and that demolition would be free. It turned out that it was not free, and I was charged a few thousand dollars for the demolition because System Pavers stated it required more work. I was charged over $3,000 more, which I thought was shady, as the salesperson came out and inspected the area for demolition. I was not happy that the free demolition was not free.
Excellent quality, and service
The work done was exceptional and surpassed my expectations. I am proud to show off completed project.
I would recommend Hunter and Rafael. The team we had come out to finish and fix the job was amazing. Everyone else is a hard pass.
There were problems with the subs. Bailey did everything possible to resolve.
Great experience from start to finish.
Work was done quickly and professional. End result is beautiful.
From start to finish, everyone at System Pavers was professional, polite, and knowledgeable. We love our new deck!
Great job, very professional
I went with your company because I felt like you could transform our vision into reality more readily than an independent landscaper. 100% project management was touted. What I found out is that I paid you guys twice as much to hire one of the same companies I opted to not go with. The PM was never present. I had to stay home from work for a week because these guys needed constant direction. So for 14k I basically got to run the job myself and thank God because I don’t know how it would have looked if I wasn’t there. Super super unhappy with what I paid and what I got. Yard came out nice but our entryway steps are a mess. They tried to fix once. They looked a little better but were still crooked. So now I am waiting for them to schedule out new people. In the meantime I had to sign off that the job was done so a warranty repair could be completed.
Systems Pavers has done a huge amount of work for our home, improving both the value and the appearance. I recommend them highly.... for the quality of their work, the communication of their staff, the efficiency of their paving team, and especially the fact that they stand behind their work. I have recommended them to EVERYONE who asks.
Quality company from start to finish