Entire process went smoothly and professionally. I would recommend to others.
The work I had done, the roof,soffit, fascia, gutters and downspouts were all done efficiently and clean up was great! They took care of everything with my insurance company. I would recommend Tacheny for your exterior work.
The fact that you took a YEAR to complete my roof. And I had to fight with my insurance company in vain to get flashing put on...(insurance said they could carefully remove the flashing and put the old flashing back on.). Flashing apparently wasn't initially put on the cost of repair!
Then I paid $4500.00 which you held for a year...(would I get interest on that money taken off the bill?) I received an Emil from Tachney to my insurance company asking to release funds...then two weeks later I get a notification that my bill was OVERDUE...umm I was NEVER notified of a bill until recently. The fact that I never received an Initial bill then get a notification of being late pisses me off to no end. Would I recommend this company again? Nope...no way...I realize that material and weather were a factor..but overall while satisfied with the job they did replacing the roof...all the other aspects of the transaction were sadly lacking in my view.
I didn't think I had to fight with my insurance company to get it done. While my rep from Tachney did try...the other problems were hard to take. And having to wait a year was quite frustrating..so no I wouldn't recommend your company..
Thought local company would treat us best but was soooo wrong
Tacheny Exteriors has been around in the construction business for about a 100 years throughout generations. They do quality work that I am happy with. They will make sure that it is done to the customer's satisfaction even if they have to come back several times.
The roofing crew was terrific.
The roofers were a clown group who didn't seem to know what they were doing. They had to come back 3 times. The first day 4 of them stood around while one person did most of the work. Should have only taken 1 day with a good crew.
The actual roofing job was fine. But it took many weeks longer than the salesman promised before they even started, because they take on more jobs than they can handle. They worked with my insurance company, which was nice, but their final bill was incorrect, charging for gutters that were done by another company. Despite multiple messages, they still haven't corrected it.
I'm happy with everything Tacheny Exteriors did.
They did a good job.
Knowledgable and communicative staff who broke down the insurance process clearly. Quality products and quality install. Easy down payment and final payment processes. An exceptional local business who takes pride in their work!
I have used Tachney a couple times for storms that occurs. My neighbors use them and they do a good job.
We've used them three times, and have always been happy with them.
This is our second Roof from Tacheny Exteriors MN. I would recommend them as i am happy with there work .
Absolutely
The workmanship was excellent. It could have been accomplished in a sooner time frame. Due to initial difficulties our project got a very late start. To be fair there were other issues occurring at the time which had nothing to do with the project or Tacheny Exteriors.
Not enough supervision of the crew. Agreed upon ventilation improvements were bypassed. Communication between homeowner, supervisor and crew was difficult, causing the work to spread out over 6 days
Crew was diligent and friendly
I'd purchase again .
The entire process of having my roof replaced went smoothly. I am very happy with the prompt, yet thorough work that was done. I would highly recommend Tacheny Exteriors!
From the quote, communication, work performed met all my expectations. Great job
Selected based on Tacheny reputation and longevity as a company. Very professional team, from initial meeting with representative to the work
They're excellent people.They're a family orientated company.
We are very pleased with the roofing job that Tacheny Exteriors provided.
Professional, fast, complete, and to a high standard.
Everything! From start to finish so great to work with. I had a couple of quotes from other companies and Dody was so much better than anyone else. She was friendly, open, honest, and not pushy which was so appreciated! The crew who did the windows was fantastic as well and took the time to give me details on any updates and how it was going. The windows look great and they were so wonderful to work with!
Very professional
It has been great to work with every person at Tacheny, from sales to project management to each team member working on our projects. Because of weather and supply, we have worked with them across over a year now. It has been pleasure to work with them all the way. We have appreciated the process and the results!
The people that work there are great. Unfortunately, during my experience, the salesperson who sold me the product was let go before the project began. There was poor communication that led to a chain of events that led to the project being longer than it needed to be.
The people at Tachney were all very professional, efficient, timely, and great at communicating.
The job went well and was done in a timely manner.
I have used Tacheny on 3 major projects and are happy with the results. Great team effort during this difficult time with COVID and production.
They did excellent work.
Yes, I would certainly recommend Tacheny despite the few hiccups we had.
Marco was great, and he communicated with me. He was professional, yet cordial.
Very professional from beginning to end.
Adjusted to my schedule. Then came on time and did a great job on my gutters.
Generally easy to work with; Seemed very honest; Did good quality work
They have been nothing but amazing. Answering all questions happily and quickly. They care about their clients and it is shown in their work and communication.
They were very timely and responsive.
The crew ran out of product and left for the day. No one communicated to us that the project was unfinished, what the reason was, or when we could expect them to return. I had to reach out to the project manager multiple times to try to get any info.
But by far the worst incident, was the install crew lead peeing in the street directly in front of my house, in full view of us and the kids. I yelled out the front door at him, but he just laughed at me and went back around the house.
When I complained to the project manager, he did apologize, but then went on to say that they were one of the best crew and that this was the first complaint about them ever. Basically dismissed me. It was a disgusting thing to have to see and I don’t know how I could recommend your company if this is how the people who work at our homes behave.
Very smooth process from beginning to the end.
100% recommend Tacheny for your home improvement needs. Extremely professional, clean, knowledgeable, and a pleasure to have come work on our home.
Great company to work with. They listen, very personable, attentive and professional
Yes - Tacheny did an extremely good job. I referred my neighbors to Tacheny for their window replacement.
Very pleased with their work. Kept me informed as the work progressed, all staff very polite and professional. Did a great job of cleaning up after the work was done. Would recommend the company to family or friends.
Clean - Didn't find a single nail after they did the magnet sweep.
Recognized Excellence - The whole tacheny experience was awesome, everyone from Charles to the instillation crew and all the people in the office really made this a pleasant experience and so easy.
Areas Of Satisfaction - Quality of workmanship and being able to communicate around my schedule since I work over nights and sleep during the day.
Communication - Dave Preble was so great to work with and he helped us figure out a good solution to a problem area on our roof. I'm so thankful we chose Tacheny and got to work with Dave.
I am extremely pleased with the siding, facia and soffit upgrade installed on my home. The job was done quickly and with the least possible disruption to my normal daily routine. The installers were friendly, courteous and professional in every respect. I strongly recommend Tacheny Exteriors to anyone considering professional home improvements to the biggest investment most individuals own - their home.
It took them too long 4 years to finish the job.
This was our second project with Tacheny. We did windows last year and a front door this year. The results of both projects exceeded our expectations.