I would gladly recommend Tadlock
Contractor Knowledge - Very much so
Professional & Organized - Every one at the Company
Communication - Yes. Very much show. Ladies in the office were super nice and helpful
Installation Crew - The crew finished before Ibexpected. They completed the job professionally
Quality Of Materials - Yes
Quality Of Workmanship - Yes
Clean & Safe - Exceptionally so
Work Done Right - Yes
Problem Resolution - We had none
Schedule - Yes
Appointments & Meetings - Yes
Value Received - Yes
Areas For Improvement - None
Recognized Excellence - 2 ladies in the office
Quality Of Workmanship - So far, I am satisfied with the quality of the workmanship. I can't rate it.
Areas For Improvement - It was pricy because I had asbestos up there. Once I settled on a price, it was good. They had some ad-ons that I thought were a little too high and I didn't like that. The quality of the work, the meetings, and them coming back to be sure I was happy, they did very well.
Areas Of Satisfaction - I thought them making sure I was happy with everything exceeded my expectations. They gave good service. I assume the shingles are a quality product. It'll probably last longer than me since I am approaching 80.
Current Referrals - Tom Norman across the street would be interested. You did a roof across the street and down a couple of houses. it was a gray house and it was his neighbor. They had an asbestos problem also. The nails are rusting and letting the tiles slip down causing a leak.
Recognized Excellence - One of the things they could do a little better is that they had different people coming out and I was a little confused about who was in charge of what. I can't remember who did what, although everyone who came did a good job. It would've been better if I had a point person doing all my stuff. Someone estimated, someone was in charge of the crew, and someone else to review. I wasn't sure he had the authority to make changes, but he did come back and make the changes.
They were very quick and efficient. I had a new roof in less than 24 hours.
Problem Resolution - I didn't have any problems.
Areas Of Satisfaction - They met all of my expectations.
They were very easy to work with, very professional, and they explained everything. I loved it.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They met/exceeded all my expectations. They did a fantastic job.
Additional Comments - They did a fantastic job, and we really appreciate it.
They quoted the job, set up the installation date, were here on time, did the job well, and the cleanup was excellent.
Problem Resolution - We didn't have any problems.
Areas Of Satisfaction - They were professional.
Recognized Excellence - Everybody did a great job.
Additional Comments - I am very pleased Tadlock.
Areas Of Satisfaction - Competence and completion
Recognized Excellence - Omero Rosas
I am happy with the materials and the quality of the work. The people that came out to do the roof seemed a little loud and the house was shaking. When they fixed the vent pipes through the roof, the pipe was knocked off the gas water heater. It almost melted through my water lines. I told them about it. I think they cleaned up well, and the roof looks amazing. It's really quiet. It used to feel like the storm was inside the house with the old roof. Now it's so quiet inside the house when it storms. The roof is really nice.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - I was satisfied with the overall job.
Recognized Excellence - I would like to recognize Michael Lockwood.
Problem Resolution - There were no problems.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - I was most satisfied with the office staff, the ladies there were incredible.
Recognized Excellence - I would like to recognize the girls in the office, they were incredible.
The crew and project manager were great to work with.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - I was most satisfied with the quality and the professionalism of the crew.
Recognized Excellence - I would like to recognize the installation crew.
Problem Resolution - They let me get some of my own lumber, which was way cheaper than if they did it. I went to purchase that at Home Depot. They make a good profit off the sheets of wood they use. I had to ask for it, my uncle wishes he had known he could do that.
Schedule - They were accommodating.
Areas Of Satisfaction - They were very accommodating and worked with my schedule. They got the roof put on quickly due to my homeowners trying to drop me. Furthermore, they seemed very professional.
Quality Of Materials - Good warranty
Areas Of Satisfaction - Kind, helpful, prompt
Although we had a few issues, we got everything resolved quickly and are pleased with the outcome.
Quality Of Materials - As far as we know materials were of good quality.
Problem Resolution - Yes, absolutely.
Schedule - Yes, prompt, and if there was a delay or if running ahead of schedule, we were notified.
Appointments & Meetings - Yes.
Fast work, good cleanup & variety of options
Professional & Organized - Roofing experience great. Getting the gutters & communications are lacking.
Installation Crew - Great
Quality Of Workmanship - Yes
Clean & Safe - Yes, very well done
Work Done Right - Yesterday
Appointments & Meetings - Yes
Areas Of Satisfaction - Work done on time, great cleanup
Current Referrals - I told my neighbor the Clarke’s & they did use Tadlock.
Recognized Excellence - Drew was very nice
Work Done Right - A couple of VERY minor issues that were resolved quickly
Value Received - Gave me some extras that I wasn’t expecting.
Areas For Improvement - Nothing
Areas Of Satisfaction - Kept promises
See It Near Me - Beautiful Roof
Areas For Improvement - Perfect
Areas Of Satisfaction - Perfect
Recognized Excellence - I think his name was Josh. The guy that priced and set up this installation
Additional Comments - You were fairly priced and built a perfect roof for my family
Tadlock did a good job. They were quick and clean. Communication was good. We were very pleased.
Quality Of Materials - Like the architectural shingles
Contractor Knowledge - Vince was very informative
Communication - Very good
Quality Of Materials - Great they registered me for the Owen's corning warrent
Areas For Improvement - None
Areas Of Satisfaction - Timely and accurate
Current Referrals - My boss took my recommendation and hired your company his name is David skipper
Recognized Excellence - Vince
N/A
very professional
Professional & Organized - I was includes in all steps of the new roofing
Installation Crew - great installation crew. clean up was exceptional
Quality Of Materials - i went over all materials before the decisioon to move forward
Quality Of Workmanship - excellent
Clean & Safe - clean and safe throught the reroofing
Work Done Right - absolutely
Problem Resolution - no problems
Areas For Improvement - none
Areas Of Satisfaction - The entire process
Recognized Excellence - they were all great to work with
Na
Totally happy with the entire experience. Highly recommend.
Quality Of Materials - Quality materials
Areas For Improvement - None
Areas Of Satisfaction - Totally happy
Contractor Knowledge - Explained all components of shingle replacement including needed repairs.
Professional & Organized - Organized, fast working crew, and focused on cleanup.
Communication - I love working with Matt Nixon. Excellent representative who answers all questions and concerns.
Quality Of Materials - Beautiful end product and the company was very helpful getting the warranty set up.
Problem Resolution - No problems arose in the project but I had a couple of question during the quote process that were resolved quickly.
Schedule - Scheduled the work quickly and the project was completed start to finish in a day and half.
Areas Of Satisfaction - Prompt work scheduling and schedules.
Recognized Excellence - Matt Nixon has helped me on a couple of projects. Always courteous and professional.
The messed up the roof so much they had to come back 3 different times to fix it.
Quality Of Materials - Yes
Quality Of Workmanship - Yes
Clean & Safe - Yes
Work Done Right - As far as I know
Problem Resolution - I had no problems
Schedule - Yes, postponed by weather which was OK.
Appointments & Meetings - Yes
Value Received - Yes
Areas For Improvement - None
Areas Of Satisfaction - Communication
Recognized Excellence - Sales, office and installation staff
Additional Comments - Thank you all.