Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - They showed up when they were supposed to. They were very professional in the execution of the job.
Areas Of Satisfaction - I was most satisfied with the quality of the product.
Quality Of Materials - The quality of the roof materials and the gutters were high quality
Areas Of Satisfaction - Quality of work and cleanup
Tadlock was wonderful! In and out quickly, roof looks great, and they cleaned up!
Quality Of Materials - No problems, great quality materials. I didn't feel like they skimped in any way.
They didn't communicate with me. Employee was having girl friend problems. Follow through on correcting problems with completion of job.
Start Dates for project were not met and I had to call to find out why.
Contractor Knowledge - Tadlock was knowledgeable to my project.
Professional & Organized - I was quoted for what I wanted
Installation Crew - Crew was organized and professional once my project started
Quality Of Materials - Quality Materials were used
Quality Of Workmanship - It appears that the workmanship is of good quality
Clean & Safe - Job site was kept clean and safe
Work Done Right - As far as I can see, the work was done right. I haven’t had any issues with the new roof as of yet.
Appointments & Meetings - The Estimator was on time and answered all questions
Value Received - While not the cheapest, I feel that I got a fair value.
Areas Of Satisfaction - Finished in one day, cleaned up their mess and haven’t had any issues since new roof installed
Recognized Excellence - Even though there were some issues with scheduling, Austin and Dylan did a good job working through them.
Installation Crew - Roof was removed and replaced in a single day.
Areas For Improvement - No complaints.
Areas Of Satisfaction - Good price and prompt installation.
Recognized Excellence - Jason Bellflower made every effort to ensure that I was happy with the work performed.
I conducted all of my roofing needs with Austin Miller out of the Jacksonville FL office for a rental property. He was amazing. Answered all my questions, always got back to me in a timely manner, was very knowledgable. Was extremely helpful with helping me deal with all my insurance companies requests for more photos and explanations. My tenants reported to me the workers were very neat and the roof was completed on time.
Areas For Improvement - I had a great experience all the way around with everyone I dealt with.
Areas Of Satisfaction - Putting on a new roof is a big undertaking. From start to finish it was made easier with all the help I received from Austin, especially because I was doing it from afar. The roof looks amazing and the house look new again.
Recognized Excellence - Austin Miller
The leak and gutters had to be fixed multiple times. I still have concerns about the corners that have not been fixed, even though they have sent someone out. The guy came and fixed most of the shingles that were up, but there are still some that were not fixed. The people who did the gutters were unprofessional. They came 4–5 times, and it wasn't until the final group came that it fixed them. They removed the shingles and screen for the gutters. Maybe it was a bad day and things happened.
Value Received - I think I received a fair value for my money.
Areas Of Satisfaction - Tadlock Roofing came when they said they would and finished when they said they would.
Areas Of Satisfaction - Presenting a proposal that was on-spot with every detail and then you performed when you said you would. The yard was cleaned and all debris removed in a first class manor.
Current Referrals - Not at this moment. Time is on your side though; at some point soon, someone will need a new roof!
Recognized Excellence - Austin Miller.
Quality Of Materials - I am confident about the durability of the roof: shingles and underlayment (peel and stick)
Areas Of Satisfaction - Tadlock Roofing adhered to their word and abided by the original signed contract.
Recognized Excellence - Chris Roberts, branch manager, listened to my feedback and acted in an honest and professional mannerto finalize my roofing project.
They did a good job.
Areas For Improvement - They did not fall short of my expectations. They did a good job.
Areas Of Satisfaction - I was most satisfied with their professionalism.
Recognized Excellence - The gentleman that did the appraisal work did an excellent job.
Additional Comments - I was really impressed with them.
Overall our experience with Tadlock Roofing was a good one. The workers showed up early and worked all day. Before leaving they cleaned up anything that had fallen in our yard. They were professional and worked diligently. Despite the size of our roof it was installed in three days.
Quality Of Materials - The shingles look as we expected and look nice on our roof. I expect them to handle most hurricanes without any loss.
Areas Of Satisfaction - The sales person, Joe Nelson, was most helpful in explaining the details for putting on a new roof and was available to address our concerns about not meeting the supervisor. Joe personally came to conduct our walk around inspection.
Recognized Excellence - Joe Nelson
Quality Of Materials - So far, I am satisfied with the quality of the materials.
Areas For Improvement - They didn't fall short. Austin Beck did an excellent job.
Areas Of Satisfaction - I was most satisfied with Austin Beck. He managed the entirety of the project, from start to finish. He took all of that work off my desk, which I really appreciated.
Recognized Excellence - I would like to recognize Austin Beck.
Quality Of Materials - great
Areas Of Satisfaction - I was most satisfied with their customer service and workmanship. They were only here one day and it's incredible how they put it all together.
Quality Of Materials - I bought a specific type of roofing and guttering and got what I paid for.
Problem Resolution - When I called about issues, I got the acknowledgement and a follow-up was scheduled.
Areas Of Satisfaction - I am most satisfied with the sales and support people. They were understanding and willing to resolve all my issues. I never felt like I was blown off or disregarded.
Current Referrals - I don't know of anyone interested, but if I do, I will recommend them for sure.
Recognized Excellence - The sales representative, Austin was likable and I felt like he was here to please. Also, I'd like to recognize the supervisor that traveled for his exceptional service.
They went above and beyond to make me feel like a valued customer, and not just like a job. They made me feel like they valued me as a customer.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Current Referrals - I referred you to someone, and I just received a gift card. They must have gotten a roof from you.
Recognized Excellence - I would like to recognize the sales manager, Michael Rothemeyer. I would also like to recognize Joe Nelson.
Quality Of Materials - Everything seems great.
Professional, on schedule, and with quality workmanship. I would consider doing business with Tadlock again when the need arises.
Quality Of Materials - Based on my research, the shingles should be very durable. However, it is too early to provide validation since they were just installed in the last 3-months.
Areas For Improvement - Tadlock Roofing didn't fall short of my expectations in any areas.
Areas Of Satisfaction - I was most satisfied with the appearance of the new roof because it was very presentable. They did a great job.
Recognized Excellence - I'd like to recognize everybody.
There was really no initial follow-up after the job was completed. I didn't hear from anyone to ask if I was satisfied or if I needed anything. It was like here is the bill, thanks.
Areas Of Satisfaction - The clean-up was very good.