We were given clear outline of expectations, told of our options and the crew worked hard to meet the schedule.
Quality Of Materials - I’m satisfied with what we chose
Areas Of Satisfaction - How quickly the job was done, how organized & efficient the crew were & the close attention to detailed cleanup
Recognized Excellence - Jeff Hale was great at keeping us informed as they went, answered all our questions & was very nice to work with, along with Jon Williams & Nadia
Recognized Excellence - Everyone
Additional Comments - Thank you for making good on the gutters
Additional Comments - They dropped off the dumpster the day before. Workers showed up at 7:30 am and worked until after 8pm to complete the roof in one day. Very quick and we are very happy with our new roof!
Areas Of Satisfaction - Great job
Recognized Excellence - The work crew
Additional Comments - Great job and very satisfied with outcome and price and professional work done.
I had received several quotes from other companies, including Tadlock Roofing. I was very impressed that they gave me a real quote the first time, the best price the first time, there was no sales pitch, and they beat everybody else's quote. On top of that, before I accepted the quote, the guy who came to give the quote climbed the ladder and fixed something for me. There are very nice and caring people. The crew was amazing and cleaned up after themselves. They worked hard all day long and cleaned up by the next morning. Someone from Tadlock Roofing came out to check to be sure no nails or anything else was left lying around. They followed up with the inspection with the county and were just wonderful. I have nothing bad to say about Tadlock Roofing or the product. So far, it has been great.
Installation Crew - The installation crew was definitely organized and professional.
Appointments & Meetings - They absolutely showed up on time for appointments and meetings.
Value Received - I would give a big, giant rating of 4 for receiving a fair value for my money
Areas For Improvement - They did not fall short of my expectations. They exceeded my expectations in every way.
Areas Of Satisfaction - I was most satisfied with the quote, and the overall price was amazing. The customer service and attention, follow-up, timeliness, and everything that entails their service were great.
Current Referrals - I told Michelle Natt about my experience with Tadlock and the roof and I know she is definitely needing a new roof. I gave her the information, but haven't followup up on the referral.
Recognized Excellence - I would like to recognize Nick. He gave me the estimate and got the ball rolling.
Additional Comments - I would like to say that Tadlock Roofing is amazing.
Areas Of Satisfaction - All was as expected and plannned.
Recognized Excellence - Connor, Dakota, Noel
Recognized Excellence - I would like to recognize Gary.
Everything was fine. They fixed the one issue we had.
Areas For Improvement - They did a great job.
Areas Of Satisfaction - Everything it is exactly what I wanted. They did a great job!
Recognized Excellence - Gary, Dakota, and Joe were exceptional. They were all great.
Additional Comments - It was happily uneventful. The roof looks good. I was exactly what I wanted.
My roof was destroyed by hurricane Ian and Tadlock Roofing was able to install a new roof within four months. It may not sound fast, but when all the roofs in your region were ruined, four months is a great response time.Tadlock Roofing also had the roof tore off and replaced in 1.5 days. The gutters were on in less than half a day after the roof was on.Amazing service and great customer support system.
Recognized Excellence - The gentlemen that inspected the roof from Tadlock (Matthew).The gentleman that was the fireman if the project.The whole team of gentlemen who replaced the roof!
Areas Of Satisfaction - I was most satisfied with the quickness in which they completed the job and their professionalism.
Recognized Excellence - Everyone was good.
Areas For Improvement - Nothing
Areas Of Satisfaction - Professionalism in every aspect in doing business with them.
Recognized Excellence - Everyone I dealt with was very professional.
Areas Of Satisfaction - I was most satisfied with how quickly they got it on the schedule and got the work done.
Areas Of Satisfaction - I was most satisfied with the communication. It was good.
Recognized Excellence - I would like to recognize Gary and Brad for their exceptional service.
I was satisfied with the work they've done, and I have recommended Tadlock Roofing to my neighbor. Everything was satisfactory.
Areas Of Satisfaction - The management kept me abreast of the progress they were making. They completed my roof in a timely fashion. They kept me abreast of everything, and they did a good job.
Recognized Excellence - It was a group deal. Connor was a good salesperson that I spoke with who did the initial estimate.
Tadlock roofing did an excellent job on my roof. The installation crew was top notch!
Quality Of Materials - The Owens Corning duration shingles in onyx black are a premium product that looks nice and compliments the house
Areas Of Satisfaction - Install crew did a great job and the final product looked really nice.
Recognized Excellence - The installation crew was fantastic.
Areas Of Satisfaction - Overall very good experience
Current Referrals - Not as of now
Recognized Excellence - Sales rep Connor McBride
Clean & Safe - After Tadlock Roofing was done, the job site was kept clean and safe.
Areas Of Satisfaction - Everything was done timely, efficiently, and well.
I thought they were very professional and knowledgeable. They addressed issues in a timely manner. Overall, I am satisfied.
Areas Of Satisfaction - I was most satisfied with their timeliness and how quickly they got the work done.
Recognized Excellence - Brad House and Paul Fisher were exceptional!
Areas Of Satisfaction - I was most satisfied with the speed at which they got the job done. The installation of the roof got done a lot faster than I anticipated it to. It was a pretty quick operation.
Recognized Excellence - I would like to recognize Conner, our salesman. He was a good guy.
I have already.
Clean & Safe - I only found one nail. I asked them to roll the property with the magnet.
Work Done Right - We had a little hiccup. It took two days and it rained and I got a wet spot in the living room but they took care of it. They jumped on it as soon as they heard there was a problem. Jeff was the one who helped.
Areas For Improvement - They did not fall short of my expectations. They were quick, clean, and got out of there.
Areas Of Satisfaction - I was most satisfied with the leadership of Jeff, the foreman.
Current Referrals - I will recommend Tadlock if I have anybody looking for a roofing company. They weren't my first choice, I was going to go with Red Truck but my insurance goes with Tadlock.
Recognized Excellence - All the girls in the office did a great job communicating with me and helping me with the computer stuff. Jeff, the lead did the job.
Areas Of Satisfaction - I was most satisfied with the value.
Recognized Excellence - Keith was exceptional!
Quality Of Materials - Quality and looks.
Areas Of Satisfaction - Fast and efficient
Recognized Excellence - Paul for his care and concern for our property.
The entire project turned out much better than I anticipated. A lot of people have had problems with roofing companies. They did a professional job and the crew was very professional. Right after they installed it, we had a storm and a few of the tiles went flying. I called them, and they came right back and replaced them. I couldn't ask for anything better.
Areas Of Satisfaction - I was most satisfied with the response time.
Recognized Excellence - The lead guy was excellent.
Additional Comments - I was very satisfied and impressed with the company. They had a great crew here.
Areas Of Satisfaction - The roof looks good.
Recognized Excellence - Lauren was very helpful.
Quality Of Materials - Good job and quick
Areas Of Satisfaction - They came in and completed the project in one day.
Areas Of Satisfaction - I am completely satisfied with what they did. Everything was done according to emails. They stayed with the schedule, completed the job on time, and it was done well.
You guys are great.
Areas Of Satisfaction - I was most satisfied with Connor, he was great. I would also like to recognize the foreman on the job. I was satisfied with everyone.
Recognized Excellence - I would like to recognize Connor and the foreman that was on the job.
Areas Of Satisfaction - I was most satisfied with the timeliness of the project.
Recognized Excellence - I would like to recognize David Chambers for his exceptional service.
Communication - They communicated with my husband.
Areas Of Satisfaction - I was most satisfied that, overall, there were no issues.
Recognized Excellence - They were all were exceptional!
Quality Of Materials - this was impressive dealing with this company, they were fast and got the job done quick and proffesional