Their packing crew did not speak English They didn't not fill the boxes all the way and they packed a live plant. I found molded paper in dresser that was supposed to clean and they did not clean them. I needed a piece of furniture for the bed. They said it would be a week or so before I could get it back. So I just went an bought another one. The bill was made out to me instead of insurance company. They wouldn't allow me to get the furniture so the insurance company had to get involved just so I could get my furniture back. I would not recommend them to anyone. Their service was horrible.
They were amazing. They did a wonderful job, and I feel like they did it in record time. It was great. Billy kept me notified of everything going on and I was never in the dark.
This is my second home to use TriStar to remodel. The entire team is a joy to work with, from the project manager, the electrician, the plumber, the painters. They ALL went over and above to get their job done. Communication was incredible. I cannot say enough about the team at TriStar, and I am anx... more
I was very pleased with the professionalism and timeliness of the job.
Responded imediately and was at my house in less than 24 hoursn
General contractor didn't come to my house to check on the project unless an exchange of money was to take place. He was quick to show up then. A week long job turned into almost 8 weeks and we are still making touch-ups from poor workmanship. Contractor didn't communicate with his workers on what n... more
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