Design is not what we ordered
Yes, it all worked out
Everything was great from start to finish. I cannot express how great the installation team, Tom and Joe, were!
Pattern availability, craftsmanship and quality materials.
Absolutely! The Bath Authority is a very professionally handled business. The salesperson, Rob, helped us in many ways to figure out exactly what we needed and wanted and spent extra time with us at that first meeting to be sure we understood everything! He answered our calls with some questions we had promptly and followed through. The team they sent out , Carson and Daniel, were extremely qualified and personable and professional!! I would ask for them again if we have any further projects to be done. Give them a try, for an estimate, at least. I don’t think you’ll be sorry!
Quality work
For the price and what I was sold I would not recommend The Bath Authority.
I am very pleased with the materials , installation process and the final product. It looks really nice and seems to function well.
I would absolutely recommend The Bath Authority to my friends and family. As a matter of fact, several of my close neighbors came to visit to see the final results and they were very impressed and inspired.
I do not feel the quality of services or products matches the advertised products that were presented. I think that the Bath Authority uses deceitful marketing and sales tactics to pressure individuals into to agreeing to purchase from them. There is no clear pricing for anything. The pricing is not broken down or explained. Promotions were not honored. Quality of installation and quality of products are poor.
yes i would it was interesting to see the competitors quotes during presentation
We werevery pleased with the shower and with the workers, Nick and Hector.
I will recommend Bath Authority to anyone who asks about a new bathroom.
This was a smooth process all around. Competitive price, customer interaction and great quality of work.
Incorrect product delayed installation, floor not as slip proof as expected
Great experience, from estimator to office scheduler to installers.
Yes, overall experience was positive.
Excellent service! They were very professional.
Arrived on time, straight to work removing the old tub. Cleaned up, installed the shower and cleaned up all the debris prior to leaving. Fantastic job and my son loves his new shower and seat!
The shower installation has transformed our bathroom and my expectations were exceeded by the competence and professionalism demonstrated by the Bath Authority. Tyler was an absolute star. I still cannot believe that he singlehandedly did such a great job in only one day! He worked like a machine and the entire time he was cheerful, polite and very pleasant to deal with.
I love the shower! Will be even better after replacement doors are installed.
Excellent chance
Don't even know where to begin. Waste of my time and money. Was lied to about time frame of completion. Was gonna go with another company that was half the price but went with bath authority because they promised a rush order and that it would be done in 4 weeks which did not happen. Could have went with the other company would have been done faster, cheaper and not been swindled. Constantly lied to about dates. Never given updates. Apparently no rush was put on our product. Calls were never answered or returned from customer service and management had to consistently follow up myself. Mind you we did not have a shower/bath from may 23 to July 8 with 2 kids under 3. Worst decision to gob with company. Felt like they took your money and left you in the dark.
Excellent installation and Tyler cleaned up everything before he left.
Communication - Everyone kept me informed along the way
Overall Experience - Shayne and Tyler explained everything very well and were very professional. Shayne promised to be available if I had any questions or concerns while I was waiting on my shower to arrive. Tyler was amazing and very professional. His handiwork during the installation was outstanding.
The installers were courteous, efficient, cleaned up after themselves, and they even laid tarps down to walk on. They were very polite coming and going in and out of the house and were attuned to my needs since I am blind. They sat me in the shower chair, and we worked on getting the right height for the grab bars, and everything was done in a very efficient manner. They finished the project in 1 day instead of 2, and we are very satisfied with everything. We have had several guests over that have said the shower is lovely and the open glass makes the room look larger.
Additional Comments - The couple that installed my project were very friendly and even played with our dog. They were lovely people.
Additional Comments - The schedule was modified to fit my needs. The installation process went smoothly and professionally. We are all enjoying our new shower.
I think they do good, quality work, but they could be more precise. They rushed to get the job done.
Additional Comments - Kenny was the best ever! So professional and so nice. Give him a Big Raise
Scheduling Accommodations - It was easy.
Additional Comments - They did a good job!
My installer was awesome Dh and his son in law
Our installers were the cleanest, most professional workers we’ve had in our house. The shower is gorgeous.
Additional Comments - We chose your company over a lower bid because your sales guy provided materials to look at and a thorough explanation of your process. It seemed like a superior product and, now that I have it installed, I know it is a superior product.
It was supposed to be a one-day build, and I had to take two full days off work for them to work. The installation wasn't done properly, and I have to contact them. I never got the right shower head and the door is not closing properly.
They did an excellent job, I am impressed with what they did.
Cleanliness - They cleaned up and did not leave a mess.
Overall Experience - They were friendly, talked to me when I asked questions, communicated with me very well.
Additional Comments - Everything went great, they did an excellent job on the shower they put in, I can't believe how well they did and in one day too.
Tom DILL was great. Very friendly and efficient. He did excellent work. The finished job looks wonderful
Excellent work by Nick and Hector.
Nick and Hector were great installersAnd did a fantastic job Nick sat us down before they started the insulation and asked if we had any questions and explained exactly what he was going to do they finish the job in a day and a half and our new tab looks beautifulNick also called the day before they were to show up and told us exactly what we needed to do to be prepared for when they came and they were on time and we couldn’t be happier
They did an excellent job! Great team
It took a little longer than we thought it would to get on the schedule but once the parts came in it was quick and our install team, DJ & Alex were great
They did a great job. I would recommend them to anyone.
I am likely to recommend The Bath Authority of Louisville to a friend because they're very informative.
Beautiful work professional and thorough
I highly recommend this company. Everyone was very knowledgeable and eager to do a great job. I could not be more pleased.
Excellent craftsmanship. On time. Done in 4 hours. Before they left. Picked everything up and vacuumed. One would not know they had been there. We have one more restroom to do. It will them then too.
dennismyers296@gmail.com
Very outstanding work! Love my new bathtub and shower
How can I give you a review when the job is not finished. Please stop asking me for a review Until the job is finished.
Have already recommended to several people so they’re thinking about it
The work was done quickly and with high quality.
We were very happy with The Bath Authority of Indianapolis. We have a couple of dogs, and the installation crew was very friendly with them.
You can't beat them; they were really nice and very professional guys.
They were on job site in a very reasonable amount of time.
The whole process was quick and easy! I would definitely recommend!