The Bath Authority rep didn’t respect our contract. They still don’t complete the project, never answer the phone calls and messages. I don’t recommend this company even to my worse enemies.
Now, I have to pay almost $14,000 for a small shower that barely fits 2 persons. This is ridiculous how they cheat on people.

Great experience

We was under the impression the shower would be installed and you wouldn't mess up the ceilings and walls. Also we asked.to keep out shower head which we loved but it also was broken

I’m not going to leave negative comments not as BA is addressing issues still outstanding. bA is working with me at the moment to get all issues fixed.

Very unhappy with getting things done at stated time

Yes, we have and will recommend The Bath Authority. We are VERY proud of the quality and workmanship that went into creating our Walk-in shower. Kris from The Bath Authority was very professional from start to finish.

My issues have not been resolved.

The entire process was handled professionally and we were taken care of by all of the people involved. Product looks amazing!!!

The shower installation has transformed our bathroom and my expectations were exceeded by the competence and professionalism demonstrated by the Bath Authority. Tyler was an absolute star. I still cannot believe that he singlehandedly did such a great job in only one day! He worked like a machine and the entire time he was cheerful, polite and very pleasant to deal with.

I love the shower! Will be even better after replacement doors are installed.

Excellent installation and Tyler cleaned up everything before he left.

Communication

Communication - Everyone kept me informed along the way

Overall Experience

Overall Experience - Shayne and Tyler explained everything very well and were very professional. Shayne promised to be available if I had any questions or concerns while I was waiting on my shower to arrive. Tyler was amazing and very professional. His handiwork during the installation was outstanding.

I think they do good, quality work, but they could be more precise. They rushed to get the job done.

Excellent experience from start to finish. Rob salesman knowledgeable and professional; Travis Black continence, craftsman installed a superior finished product the wife raves about.

Excellent workmanship. Courtesy of employees.

We had a great experience. We love the shower. I would definitely recommend The Bath Authority.

Tyler was very productive and got the job done fast and with great quality.

Did a good job. couple of minor things, but all in all good. I think price is high on these jobs, but it looks nice.

I would highly recommend the Bath Authority. Everyone comments on how beautiful our shower turned out.

Way to expensive.

Travis and hid trainee did a fantastic job

Process of contacting was easy. Staff was friendly and professional.

They were on time and did a good job. They were very knowledgeable.

Our experience with everyone at Bath Authority was amazing!!! The entire process was so easy and everyone was super knowledgeable and professional!!

Yes, very professional job.

They sent two contractors out. There was a serious language barrier. They did a bad job. Travis came out and said he could re-do the whole project. I can't take that much time off work. They ended up patching the problem. When you pay for something new. You expect a brand new install, not a patched up one.