Our experience was definitely you get what you pay for. We knew we didn't want to cut corners or try to project manage on our own or work with multiple vendors, so Cleary was the right choice for us. Any renovation will be a disruptive experience, but they were wonderful to work with and did a great job bringing our vision to life!
I would absolutely recommend The Cleary Company to a friend and - in fact - have already done so. From design through construction, I had a terrific experience and am thrilled with my new spaces!
Professional & Organized - The Cleary team assigned to my project was top notch: Katie Florjancic, Shannon Tannehill, Dave Elliott, Justin Junger. Each of them is extremely talented, communicative and organized. Could not have asked for a better group to work with!
Schedule - There were a few delays so the delivery date was several weeks later than initially expected; however, we understood the nature of these projects so the delays were not material to our satisfaction with the entirety of the process.
Communication - We had direct contact with the project manager and the design team through their portal and phone, email and text. If escalation was needed, we had the ability to speak with ownership.
Clean & Safe - As clean as could be expected in this type of job.
Additional Comments - The team was receptive to our views on the project and accommodating small, non-material changes. If we had issues, they were receptive to our views and willing to take ownership and make it right if warranted. Had a good handle on their subcontractors. Excellent for the scale of this project.
Additional Comments - Very professional company. They did everything they said they would on the schedule they gave us initially. Wonderful company to work with. The design staff did a very good job of laying out the plan for the space and it was followed by the Cleary Team members and their trade partners perfectly well.The communication though out the process was excellent , we knew on a daily and weekly basis exactly what was planned for each time period and they kept right to the schedules. The big thing for us was the professional experience we had from the company principles to the people they employ. Trust is important in the construction business and the Cleary Co. rewarded our trust in them. Tony and Cathy P. Worthington
Love the work they did! The planning experience, all the way to the completed construction was professional but also very personal.
Clean & Safe - Exceptionally clean when they left for the day
I would definitely recommend based on the project. I am not sure my small project meant much to them but have seen the results of larger projects and they are gorgeous. Katie and Kathy are fantastic and great at design.
Trust - I never worried about anything with the team.
I have had a great experience with everyone at Cleary. They are highly professional and organized. They always respond timely and care about every detail.
Additional Comments - The team at Cleary is top-notch. Its a pleasure working with them!
I would recommend them with no hesitation. Wonderful experience!
Professional & Organized - Everyone was kind and respectful. They made certain we understood the work involved and answered all of our questions.
Schedule - Schedule was created and available online so you knew what was next. In a couple of cases, certain tasks were moved up in the schedule if time permitted. Project flowed smoothly and finished 10 days early.
Communication - Absolutely! All questions answered promptly and they let you know if adjustments to work or schedule were needed. Meetings before the work began clearly defined expectations.
Clean & Safe - As clean as you could keep a worksite with walls coming down, carpentry and drywall work. Put up zip doors to keep dust confined and ran HEPA filters. They cared about our home and our comfort.
Trust - I have no reason to believe otherwise.
Value - A lot of work was requested and decided to remodel the half bath during the demo. No complaints.
Additional Comments - Everyone who came into our home listened, were kind, courteous and took pride in their work. They became like family to you. They did everything possible to make this an easy and actually, fun experience. Great people!
Everything went well. Workers were friendly, cooperative and knowledgeable. They got everything done on time. Workmanship was excellent.
Additional Comments - I was happy with the way the project went. The workers were excellent and cooperative.
Professional & Organized - Once our project manager, Matt, left Cleary, things got less organized and less carefully coordinated. We missed Matt's attention to detail, communication, and quality oversight. Tyler and Aaron tried to cover but Matt set the bar very high.
Schedule - For the main work, yes, but the last few items took a very long time to close out as the project seemed to lose momentum. This overlapped with when Matt left as in the previous item.
Professional & Organized - We felt very confident that we were receiving the best service possible during all stages of the remodel. One thing that stands out is what good and responsive listeners everyone at Cleary were. Whenever we had a concern or an idea, they responded promptly and respectfully. Clearly also presented some amazing ideas for our home that we had never thought of. For our project, we did not add space, but simply reworked the space that we have. They presented several designs for how to do this, and it was difficult to choose, because they were all great. And most were all ideas that we had not considered. The Cleary Company is quite amazing in the work that they do.
Schedule - Cleary Company was always on time and even ahead of schedule. They were flexible when they needed to meet with us.
Communication - Cleary stayed in touch about the project. Because the Cleary Company coordinated all aspects of the project, this helped streamline the communication, and Cleary did a lot of communicating on our behalf.
Clean & Safe - Cleary Company is exceptionally CLEAN. This sets them apart from our previous house remodel experience. They cleaned up every day and were conscientious of our space.
Trust - The Cleary Company is exceptionally professional. We felt confident in working with them that we were getting the best home remodel possible.
Value - You’ll get the best possible service and work with Cleary Company.
Easy to work with, communicate well, organized, quality work. We are very happy with the finished project.
Clearly was very professional and thorough from start to finish. They kept us informed of what to expect.
Schedule - Cleary accommodated our needs to finish before we had holiday guests, they finished 3 days ahead of schedule.
Communication - We had daily updates on progress and next steps.
Clean & Safe - They went out of their way to keep worksite clean and cleaned up daily.
Trust - Without a doubt, not the least expensive but very well worth it.
Additional Comments - We had concerns that our 14 year old dog would handle the stress of this remodel, Cleary went out of their way to accommodate her to the point she was excited to see them every day.
Professional & Organized - They absolutely were professional and organized.
Communication - They always communicated with me effectively.
Expensive, but Reliable! On schedule and responsive! Have already recommended them to other friends and neighbors.
Professional & Organized - Great communication!
Schedule - Yes, on time!
Communication - Always! Responded quickly to any questions or concerns.
Clean & Safe - Always!
Trust - Indeed
Value - Quality materials and workmanship/craftsmanship
Additional Comments - We appreciated the integrity of the Cleary staff and their trade partners. Rob, Joey, Margot, Cricket and all are the A Team! The painting crew were impressive. Luis's carpentry skills are superior. Juan's team are diligent workers and did a great job in the cold December weather. Lou Volpe and his team were great. The hot water faucets produce hot water, and the cold water faucets produce cold water. We have friends who experienced the reverse in other homes with other companies! =) The Cleary team is polite and professional. Grateful for a well done project.
Additional Comments - Always excellent people with whom to work - professional, friendly, committed to doing a quality job and making you happy. We have used Cleary several times and have always been completely satisfied.
I thought they were easy people to get along with. There was some surprises with the demolitions that had to chage the plans. They proposed some reasobable solutions.
Value - It was more expensive than I thought. They were inline with other contracts. It's just the market.
Additional Comments - They did keep the place clean. There were a few problems during the demolition. They came up with some solutions to the problems. They changed our plans with som minor things. They put down a nice floor covering in the bedroom and bathroom. I thought that was very good.
Additional Comments - Great company! We deeply appreciated the communication and dedication to quality.
Additional Comments - I thought that all of the employees I had contact with were exceptional, professional, and confident. My husband and I are very happy with the work that they did.
Quality company with an outstanding product and wonderful people at each step of the process
Professional & Organized - Showed up every day without fail when they were supposed to be here. Managed all sub trades on site.
Schedule - Improved upon our schedule by a few weeks. We’re very accommodating to our needs
Communication - In person, by text and on line.
Clean & Safe - The took care to protect all affected areas of our home prior to beginning, and cleaned up each day after their work.
Trust - We never had any doubts or regrets about selecting the Cleary Company.
Value - We received a very high quality project and are very pleased with our space.
We hired The Cleary Company for a family room remodel and to do some various updates to our home. We could not be happier with the results! The work was completed according to schedule, The Cleary Company staff and all of their trade partners were professional, courteous, responsive to any of our questions, and they were meticulous and ensured we were pleased with the work during each phase of the process. Our project manager, Matt, was amazing to work with. We highly recommend The Cleary Company!
We have used Cleary Company for two different projects in the last 2 years and both were great experiences!
Additional Comments - Fantastic! We have already referred you to friends and are saving up for our next project!