We provide the absolute best customer service experience in the carpet cleaning and flood restoration industry. We give 100% to every customer, every day. We do not take shortcuts and cater to those who accept nothing less than the absolute best cleaning available. We pride ourselves on our professionalism and work so much that if you are not completely satisfied with our service, we will rush back to make it right. Free of charge. If you're still not satisfied, we'll give you your money back. A clean carpet can improve the appearance of any room. We all know that vacuuming regularly is key to keeping any carpet clean, but only regular carpet cleaning can keep it looking like new. Unfortunately, most commercially available carpet cleaners are unsatisfactory. Even worse, most carpet cleaners leave a soapy residue which attracts dirt and leaves your carpet dirtier than it was before. Show more
We provide the absolute best customer service experience in the carpet cleaning and flood restoration industry. We give 100% to every customer, every day. We do not take shortcuts and cater to those who accept nothing less than the absolute best cleaning available. We pride ourselves on our professionalism and work so much that if you are not completely satisfied with our service, we will rush back to make it right. Free of charge. If you're still not satisfied, we'll give you your money back. A clean carpet can improve the appearance of any room. We all know that vacuuming regularly is key to keeping any carpet clean, but only regular carpet cleaning can keep it looking like new. Unfortunately, most commercially available carpet cleaners are unsatisfactory. Even worse, most carpet cleaners leave a soapy residue which attracts dirt and leaves your carpet dirtier than it was before.
We've been cleaning carpets since 1985, but have expanded our service to include much more. We service Akron, Aurora, Beachwood, Canton, Chagrin Falls, Cuyahoga Falls, Cleveland, Hudson, Kent, Solon, Stow and surrounding Northeast Ohio areas.Hide
The feedback presented on this page was collected by GuildQuality from Verified customers of The Original Carpet Pro, Inc. using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
Public reviews
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Have any questions? Feel free to contact us. We will be happy to hear from you!
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Original Carpet Pro, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.