Additional Comments - A very good experience… would and will highly recommend.
Recognized Excellence - The installer did a great job!
Areas of Satisfaction - They did meet my expectations. They did a good job!
Additional Comments - There were no problems or issues, and everything went fine.
They were great to work with.
Areas of Satisfaction - They met my expectations by doing what they said they would do.
Additional Comments - It was all good.
Recognized Excellence - Our shade installer was excellent
Areas of Satisfaction - Very professional service
The Shade and Shutter Shop was an excellent help in choosing the products in my home. They provided top-notch installation and warranty service.
Recognized Excellence - The installer was exceptional. I would like to shout out his professionalism and knowledge. He did a really good job.
Areas of Satisfaction - The Shade and Shutter Shop met and exceeded my expectations with the finished job. It was well done. The material and quality of the product was better than expected. It was an investment that I didn't mind making because while I could have gotten a lower price, I don't think I would have had the complete package as well executed. It increased the value of my home, and I have the correct coverage needed. It was done in a way I feel protected with the warranty and was well worth it.
Additional Comments - I am recommending them to my neighbors and anyone else who might be interested. I want to give business to a local company that takes pride in their work. That is great and nice to see that we have that option without having to shop online.
Clean - The installation was professional and cleaned up after
Respectful - did not put his tools on our furniture
Communication - I received updates regarding the delivery date
Quality Of Materials - I am very satisfied with the shutter/looks great
Carol, at the shop. was extremely helpful. I got just what I wanted at a very good price. I also appreciated the efficiency of the trips to my home to measure and to install. I am very pleased with my dealings with this company and would recommend it to my friends.
Prompt, helpful, & excellent quality wood blinds
Recognized Excellence - I dealt with several people at The Shade and Shutter Shop, and they all were good.
Areas for Improvement - The Shade and Shutter Shop did not fall short of my expectations.
Most definitely!
Communication - My son was there for the delivery and installation of my “whole house window/door shades.” He sent me pics and they look awesome. Bryan was impressed with the the skills of your installer and said they will be a breeze for me to operate. I’m glad I chose a shade that has automatic controls. And the added feature…you can see out…no one can see in!
Timely and high quality of services.
Recognized Excellence - Mrs. Carol Ritz and blinds installation employee
Recognized Excellence - I would like to recognize Allan for his exceptional service!
Areas of Satisfaction - The quick service met or exceeded my expectations!
Shade and Shutter clearly value their customers. They worked with me to help me get the best product to meet my needs, and followed through effectively and efficiently from the sale to the installation of my blinds. I would definitely use them again.
Areas of Satisfaction - Carol worked with me to help me find the best solution among several products I was considering. She also worked with me to provide the best price and the best overall service, from measuring my windows, to efficiently placing the order and alerting me to the time frame, to coordinating with the installer to make sure that he would be here at a time that was best for me. An overall very good, non-pressured experience for me.
I had very good customer service experience.
Recognized Excellence - I would like to recognize Carol and the installer. They were both very good to work with.
Areas of Satisfaction - They met all my expectations.
Additional Comments - It was a really good experience, and I am pleased with the work.
Recognized Excellence - Carol did a great job recommending a beautiful design idea.
Recognized Excellence - I would like Allan Auvil for his exceptional service.
Areas of Satisfaction - They came out, were friendly, took their time to come out and measure the custom blinds and fit the blinds perfectly to my taste, and I was satisfied with the work they provided.
Additional Comments - I would definitely use them again and will recommend them to my family and friends.
Value - Competitive price.
Recognized Excellence - Allen Auvil, owner, knows his trade.
Areas of Satisfaction - Once the window treatments arrived at The Shade and Shutter Shop location, the same day, later in the afternoon, the installation was arranged.
Areas for Improvement - No areas of improvement necessary.
Additional Comments - Recommend The Shade and Shutter Shop. Experience and expertise cannot be overlooked
Recognized Excellence - Alan was great coaching me through the selection and ordering process. The installer Haamid (please for give misspelling) was extremely professional and very kind to my 3 year old daughter who was very talkative.
Additional Comments - I look forward to placing my next shutter order in 2024.
They gave outstanding service. When I called, Carol came immediately. They arrived when she had told me they would, and the installer did an outstanding job. I was extremely pleased with the service and I do plan to use them again at the beginning of the year.
Recognized Excellence - I would like to recognize the entire company.
Areas of Satisfaction - They were beyond my expectations.
Additional Comments - I would recommend them, they did an outstanding job. I am planning to use you again.
The Shade and Shutter shop provided the most exceptional advice and service to complete the look of our new home. Great sense of interior design to help pick colors and styles that truly elevated the look inside our home.
Areas of Satisfaction - Allen provided real design advice in choosing colors and Hakeem was friendliest and diligent service man to install the shutters.
Recognized Excellence - Hakim was extremely knowledgeable and spent a lot of time answering all my questions about installation before I decided to get a quote. On site he handled every detail very professionally.
Areas of Satisfaction - A lovely family business that has been operating quite awhile. They have a wide selection of products and everyone is very personable and knowledgeable.
The product was very high quality and the service installation was very professional.
Recognized Excellence - The installer was very good. He knew what he was doing. He was very careful. He was meticulous. Our initial meeting was with the owner or co-owner's. His recommendation was exactly what we needed. One of the window was complicated, but he knew exactly what to do.
Everyone that comes in my driveway loves it.
Communication - The communication couldn't have been better.
Quality Of Materials - The quality of the materials is absolutely beautiful.
Quality Of Workmanship - The quality of the workmanship couldn't have been any better.
They did what they said they would and met all of my expectations.
Recognized Excellence - The installer had exceptional service. He was with them for 15 years and did a great job. He was wonderful.
Additional Comments - They came when they said they would. They showed up on time and did what they were supposed to do. That was great. I Googled them. I had no relationship with them and had never used them before, nor had anyone recommend them to me. I lucked out.
I felt very comfortable with Allan and Hakeem.
Additional Comments - I would recommend them highly for their communication, being on time, and professionalism.