Recognized Excellence

Recognized Excellence - Installer, Alan, Carol

Areas of Satisfaction

Areas of Satisfaction - Amazing fast service.

Areas of Satisfaction

Areas of Satisfaction - They exceeded my expectations above and beyond.

Additional Comments

Additional Comments - Everything was great from the salesmanship to the installation and anything in between.

Outstanding experience from start to finish.

We ordered window shades. The quote came in less than I expected, the person who measured and the person who installed were friendly and professional. The shades came in quickly and were installed soon after. I was very happy with the whole experience.

Areas of Satisfaction

Areas of Satisfaction - The shades were delivered quickly, we were made aware of their arrival, we scheduled, and the work was done quickly, efficiently and professionally.

Additional Comments

Additional Comments - We will hire them again for our next windows project

Recognized Excellence

Recognized Excellence - Hakeem, the installer was gracious and very friendly. He had the issue corrected and all was well. He certainly knows the different products that are offered and the ins and outs involved. Would use The Shade &Shutter Shop again and would recommend them!

Excellent product knowledge, many types of shades to choose from, and terrific installation. Price was reasonable for motorized shades, too!

Recognized Excellence

Recognized Excellence - Hakeem (sp?), the installer, was amazing!!!

Areas of Satisfaction

Areas of Satisfaction - They did exactly what they promised, as they should. Not everyone does that these days.

Very easy to work with.

We definitely recommend Shade and Shutter! They are true professionals.

Areas of Satisfaction

Areas of Satisfaction - We love our new blinds! They are expertly made with quality materials. They have changed the whole feel of our room in a very positive way.

Additional Comments

Additional Comments - It was so easy working with Shade & Shutter. They are true professionals.

My installer was wonderful! He worked fast, was friendly and knowledgeable. He went out of his way to help me out, even cleaned my light bulbs in my chandelier after I asked if he would. He was on the ladder right next to it, I have high ceilings. He also showed me how to easily open and shut my covered blinds which I was having trouble with. An invaluable installer!

yes

Recognized Excellence

Recognized Excellence - The gentleman who did our installation was wonderful - did a great job in a timely manner.

Communication

Communication - Helen was very prompt to address any changes and very professional and efficient. She genuinely cared about helping us with scheduling, billing and communicating with us!

Quality Of Workmanship

Quality Of Workmanship - Hakeem did and excellent job with installation. He was very personable and professional.

Areas of Satisfaction

Areas of Satisfaction - Everything from start to finish handled extremely well. Thank you!

Recognized Excellence

Recognized Excellence - Carol was incredibly nice and responsive to my questions. Allan was very knowledgeable at making sure the product was correctly measured, ordered and installed Hakeem was also nice and his years of experience was obvious.

Areas of Satisfaction

Areas of Satisfaction - Quality of product, friendly staff, installers, and owners.

Expertise

Expertise - Tgese folks know what they are.doing. Ordering with Carol was a pleasure. Hakeem indtalled the shades and, although I thought I could do it, am really glad he did. He had the experience and knowledge to get the shades up quickly and precisely. I would recommend that you consider them for your job. There may be less expensive options but they are worth what they charge.

Additional Comments

Additional Comments - Thanks for a job well done.

We have had blinds from the Shade and Shutter Shop in our home for over 18 years. The quality of their products continues to be excellent. We replaced a blind for the first time last month. It’s great how the new blind blends seamlessly with the others. I really like how it now raised by lifting it up from the bottom. Time tested quality, excellent products , service and installation- could not ask for more.

The Shade and Shutter Shop was very courteous and knowledgeable about shutters and shades.

Areas of Satisfaction

Areas of Satisfaction - My expectations were exceeded in terms of the sales and workmanship in putting the blinds up.

Additional Comments

Additional Comments - What I liked about my experience is that they are a local company that has been in business for years and I would recommend them to anyone.

Additional Comments

Additional Comments - A very good experience… would and will highly recommend.

Recognized Excellence

Recognized Excellence - The installer did a great job!

Areas of Satisfaction

Areas of Satisfaction - They did meet my expectations. They did a good job!

Additional Comments

Additional Comments - There were no problems or issues, and everything went fine.

They were great to work with.

Areas of Satisfaction

Areas of Satisfaction - They met my expectations by doing what they said they would do.

Additional Comments

Additional Comments - It was all good.

Recognized Excellence

Recognized Excellence - Our shade installer was excellent

Areas of Satisfaction

Areas of Satisfaction - Very professional service

The Shade and Shutter Shop was an excellent help in choosing the products in my home. They provided top-notch installation and warranty service.

Recognized Excellence

Recognized Excellence - The installer was exceptional. I would like to shout out his professionalism and knowledge. He did a really good job.

Areas of Satisfaction

Areas of Satisfaction - The Shade and Shutter Shop met and exceeded my expectations with the finished job. It was well done. The material and quality of the product was better than expected. It was an investment that I didn't mind making because while I could have gotten a lower price, I don't think I would have had the complete package as well executed. It increased the value of my home, and I have the correct coverage needed. It was done in a way I feel protected with the warranty and was well worth it.

Additional Comments

Additional Comments - I am recommending them to my neighbors and anyone else who might be interested. I want to give business to a local company that takes pride in their work. That is great and nice to see that we have that option without having to shop online.

Clean

Clean - The installation was professional and cleaned up after

Respectful

Respectful - did not put his tools on our furniture

Communication

Communication - I received updates regarding the delivery date

Quality Of Materials

Quality Of Materials - I am very satisfied with the shutter/looks great

Carol, at the shop. was extremely helpful. I got just what I wanted at a very good price. I also appreciated the efficiency of the trips to my home to measure and to install. I am very pleased with my dealings with this company and would recommend it to my friends.

Prompt, helpful, & excellent quality wood blinds

Recognized Excellence

Recognized Excellence - I dealt with several people at The Shade and Shutter Shop, and they all were good.

Areas for Improvement

Areas for Improvement - The Shade and Shutter Shop did not fall short of my expectations.

Most definitely!

Communication

Communication - My son was there for the delivery and installation of my “whole house window/door shades.” He sent me pics and they look awesome. Bryan was impressed with the the skills of your installer and said they will be a breeze for me to operate. I’m glad I chose a shade that has automatic controls. And the added feature…you can see out…no one can see in!

Timely and high quality of services.

Recognized Excellence

Recognized Excellence - Mrs. Carol Ritz and blinds installation employee

Recognized Excellence

Recognized Excellence - I would like to recognize Allan for his exceptional service!

Areas of Satisfaction

Areas of Satisfaction - The quick service met or exceeded my expectations!

Shade and Shutter clearly value their customers. They worked with me to help me get the best product to meet my needs, and followed through effectively and efficiently from the sale to the installation of my blinds. I would definitely use them again.

Areas of Satisfaction

Areas of Satisfaction - Carol worked with me to help me find the best solution among several products I was considering. She also worked with me to provide the best price and the best overall service, from measuring my windows, to efficiently placing the order and alerting me to the time frame, to coordinating with the installer to make sure that he would be here at a time that was best for me. An overall very good, non-pressured experience for me.

I had very good customer service experience.

Recognized Excellence

Recognized Excellence - I would like to recognize Carol and the installer. They were both very good to work with.

Areas of Satisfaction

Areas of Satisfaction - They met all my expectations.

Additional Comments

Additional Comments - It was a really good experience, and I am pleased with the work.

Recognized Excellence

Recognized Excellence - Carol did a great job recommending a beautiful design idea.

Recognized Excellence

Recognized Excellence - I would like Allan Auvil for his exceptional service.

Areas of Satisfaction

Areas of Satisfaction - They came out, were friendly, took their time to come out and measure the custom blinds and fit the blinds perfectly to my taste, and I was satisfied with the work they provided.

Additional Comments

Additional Comments - I would definitely use them again and will recommend them to my family and friends.

Value

Value - Competitive price.

Recognized Excellence

Recognized Excellence - Allen Auvil, owner, knows his trade.

Areas of Satisfaction

Areas of Satisfaction - Once the window treatments arrived at The Shade and Shutter Shop location, the same day, later in the afternoon, the installation was arranged.

Areas for Improvement

Areas for Improvement - No areas of improvement necessary.

Additional Comments

Additional Comments - Recommend The Shade and Shutter Shop. Experience and expertise cannot be overlooked

Recognized Excellence

Recognized Excellence - Alan was great coaching me through the selection and ordering process. The installer Haamid (please for give misspelling) was extremely professional and very kind to my 3 year old daughter who was very talkative.

Additional Comments

Additional Comments - I look forward to placing my next shutter order in 2024.

They gave outstanding service. When I called, Carol came immediately. They arrived when she had told me they would, and the installer did an outstanding job. I was extremely pleased with the service and I do plan to use them again at the beginning of the year.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire company.

Areas of Satisfaction

Areas of Satisfaction - They were beyond my expectations.

Additional Comments

Additional Comments - I would recommend them, they did an outstanding job. I am planning to use you again.

The Shade and Shutter shop provided the most exceptional advice and service to complete the look of our new home. Great sense of interior design to help pick colors and styles that truly elevated the look inside our home.

Areas of Satisfaction

Areas of Satisfaction - Allen provided real design advice in choosing colors and Hakeem was friendliest and diligent service man to install the shutters.

Recognized Excellence

Recognized Excellence - Hakim was extremely knowledgeable and spent a lot of time answering all my questions about installation before I decided to get a quote. On site he handled every detail very professionally.

Areas of Satisfaction

Areas of Satisfaction - A lovely family business that has been operating quite awhile. They have a wide selection of products and everyone is very personable and knowledgeable.

The product was very high quality and the service installation was very professional.

Recognized Excellence

Recognized Excellence - The installer was very good. He knew what he was doing. He was very careful. He was meticulous. Our initial meeting was with the owner or co-owner's. His recommendation was exactly what we needed. One of the window was complicated, but he knew exactly what to do.

Everyone that comes in my driveway loves it.

Communication

Communication - The communication couldn't have been better.

Quality Of Materials

Quality Of Materials - The quality of the materials is absolutely beautiful.

Quality Of Workmanship

Quality Of Workmanship - The quality of the workmanship couldn't have been any better.

They did what they said they would and met all of my expectations.

Recognized Excellence

Recognized Excellence - The installer had exceptional service. He was with them for 15 years and did a great job. He was wonderful.

Additional Comments

Additional Comments - They came when they said they would. They showed up on time and did what they were supposed to do. That was great. I Googled them. I had no relationship with them and had never used them before, nor had anyone recommend them to me. I lucked out.

I felt very comfortable with Allan and Hakeem.

Additional Comments

Additional Comments - I would recommend them highly for their communication, being on time, and professionalism.

Recognized Excellence

Recognized Excellence - The installer was so professional and friendly. Will definitely use them again in the future!

Recognized Excellence

Recognized Excellence - Everyone provided excellent service. From our first visit to the store, to our in home meeting to the installation. Every step of the way they exceeded our expectations!

Areas of Satisfaction

Areas of Satisfaction - We appreciated the design ideas and the installer was terrific. Taking care in our home to making sure we understood how our treatments operated.

Carol was very helpful In selecting a shade to meet my needs and save me money. The installer was kind enough to move a stain glass hanging in order to properly install the shade.

They were excellent. I felt like we had excellent customer service. The installer was professional. I couldn't be happier with the whole experience.

Areas of Satisfaction

Areas of Satisfaction - I think they did a great job! Everything went as planned. The shutters were installed professionally. They just did a fantastic job!

Additional Comments

Additional Comments - They did an excellent job! I give all 5 stars. The installer was wonderful. Everything was a pleasure to deal with. They were very professional. I will definitely use them again.

Recognized Excellence

Recognized Excellence - Hakim did a great job installing our shutters and blinds. Carol offered great advice while we seltected our products.

Areas of Satisfaction

Areas of Satisfaction - Showed us great products and offered them at a great value.

Additional Comments

Additional Comments - Thank you for a job well done!

Recognized Excellence

Recognized Excellence - Carol came to assess the project. She is so professional and qualified to help fined the perfect solution for out needs. Hakim was excellent in his installation of the shades. I couldn't have been more pleased!

Areas of Satisfaction

Areas of Satisfaction - Perfect solution!!!

Additional Comments

Additional Comments - Definitely would recommend!

Areas of Satisfaction

Areas of Satisfaction - Absolutely the best customer service. Assisted in choosing the appropriate custom shutters for our bathroom. kept updated on production . Installation went very smoothly.

Additional Comments

Additional Comments - Highly recommend

Recognized Excellence

Recognized Excellence - The installer, Hakeem Galberth, was exceptional.

Areas of Satisfaction

Areas of Satisfaction - They did exactly what we wanted them to do. They put some shades in because we have a new door installed. The shades help block the sun because we get a tremendous amount of sunlight coming in, which makes the room cooler.

Areas for Improvement

Areas for Improvement - They did not fall short of any expectations.

Additional Comments

Additional Comments - They did a good job, and we got a great product out of them.