Additional Comments

Additional Comments - A very good experience… would and will highly recommend.

Recognized Excellence

Recognized Excellence - The installer did a great job!

Areas of Satisfaction

Areas of Satisfaction - They did meet my expectations. They did a good job!

Additional Comments

Additional Comments - There were no problems or issues, and everything went fine.

They were great to work with.

Areas of Satisfaction

Areas of Satisfaction - They met my expectations by doing what they said they would do.

Additional Comments

Additional Comments - It was all good.

Recognized Excellence

Recognized Excellence - Our shade installer was excellent

Areas of Satisfaction

Areas of Satisfaction - Very professional service

The Shade and Shutter Shop was an excellent help in choosing the products in my home. They provided top-notch installation and warranty service.

Recognized Excellence

Recognized Excellence - The installer was exceptional. I would like to shout out his professionalism and knowledge. He did a really good job.

Areas of Satisfaction

Areas of Satisfaction - The Shade and Shutter Shop met and exceeded my expectations with the finished job. It was well done. The material and quality of the product was better than expected. It was an investment that I didn't mind making because while I could have gotten a lower price, I don't think I would have had the complete package as well executed. It increased the value of my home, and I have the correct coverage needed. It was done in a way I feel protected with the warranty and was well worth it.

Additional Comments

Additional Comments - I am recommending them to my neighbors and anyone else who might be interested. I want to give business to a local company that takes pride in their work. That is great and nice to see that we have that option without having to shop online.

Clean

Clean - The installation was professional and cleaned up after

Respectful

Respectful - did not put his tools on our furniture

Communication

Communication - I received updates regarding the delivery date

Quality Of Materials

Quality Of Materials - I am very satisfied with the shutter/looks great

Carol, at the shop. was extremely helpful. I got just what I wanted at a very good price. I also appreciated the efficiency of the trips to my home to measure and to install. I am very pleased with my dealings with this company and would recommend it to my friends.

Prompt, helpful, & excellent quality wood blinds

Recognized Excellence

Recognized Excellence - I dealt with several people at The Shade and Shutter Shop, and they all were good.

Areas for Improvement

Areas for Improvement - The Shade and Shutter Shop did not fall short of my expectations.

Most definitely!

Communication

Communication - My son was there for the delivery and installation of my “whole house window/door shades.” He sent me pics and they look awesome. Bryan was impressed with the the skills of your installer and said they will be a breeze for me to operate. I’m glad I chose a shade that has automatic controls. And the added feature…you can see out…no one can see in!

Timely and high quality of services.

Recognized Excellence

Recognized Excellence - Mrs. Carol Ritz and blinds installation employee

Recognized Excellence

Recognized Excellence - I would like to recognize Allan for his exceptional service!

Areas of Satisfaction

Areas of Satisfaction - The quick service met or exceeded my expectations!

Shade and Shutter clearly value their customers. They worked with me to help me get the best product to meet my needs, and followed through effectively and efficiently from the sale to the installation of my blinds. I would definitely use them again.

Areas of Satisfaction

Areas of Satisfaction - Carol worked with me to help me find the best solution among several products I was considering. She also worked with me to provide the best price and the best overall service, from measuring my windows, to efficiently placing the order and alerting me to the time frame, to coordinating with the installer to make sure that he would be here at a time that was best for me. An overall very good, non-pressured experience for me.

I had very good customer service experience.

Recognized Excellence

Recognized Excellence - I would like to recognize Carol and the installer. They were both very good to work with.

Areas of Satisfaction

Areas of Satisfaction - They met all my expectations.

Additional Comments

Additional Comments - It was a really good experience, and I am pleased with the work.

Recognized Excellence

Recognized Excellence - Carol did a great job recommending a beautiful design idea.

Recognized Excellence

Recognized Excellence - I would like Allan Auvil for his exceptional service.

Areas of Satisfaction

Areas of Satisfaction - They came out, were friendly, took their time to come out and measure the custom blinds and fit the blinds perfectly to my taste, and I was satisfied with the work they provided.

Additional Comments

Additional Comments - I would definitely use them again and will recommend them to my family and friends.

Value

Value - Competitive price.

Recognized Excellence

Recognized Excellence - Allen Auvil, owner, knows his trade.

Areas of Satisfaction

Areas of Satisfaction - Once the window treatments arrived at The Shade and Shutter Shop location, the same day, later in the afternoon, the installation was arranged.

Areas for Improvement

Areas for Improvement - No areas of improvement necessary.

Additional Comments

Additional Comments - Recommend The Shade and Shutter Shop. Experience and expertise cannot be overlooked

Recognized Excellence

Recognized Excellence - Alan was great coaching me through the selection and ordering process. The installer Haamid (please for give misspelling) was extremely professional and very kind to my 3 year old daughter who was very talkative.

Additional Comments

Additional Comments - I look forward to placing my next shutter order in 2024.

They gave outstanding service. When I called, Carol came immediately. They arrived when she had told me they would, and the installer did an outstanding job. I was extremely pleased with the service and I do plan to use them again at the beginning of the year.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire company.

Areas of Satisfaction

Areas of Satisfaction - They were beyond my expectations.

Additional Comments

Additional Comments - I would recommend them, they did an outstanding job. I am planning to use you again.

The Shade and Shutter shop provided the most exceptional advice and service to complete the look of our new home. Great sense of interior design to help pick colors and styles that truly elevated the look inside our home.

Areas of Satisfaction

Areas of Satisfaction - Allen provided real design advice in choosing colors and Hakeem was friendliest and diligent service man to install the shutters.

Recognized Excellence

Recognized Excellence - Hakim was extremely knowledgeable and spent a lot of time answering all my questions about installation before I decided to get a quote. On site he handled every detail very professionally.

Areas of Satisfaction

Areas of Satisfaction - A lovely family business that has been operating quite awhile. They have a wide selection of products and everyone is very personable and knowledgeable.

The product was very high quality and the service installation was very professional.

Recognized Excellence

Recognized Excellence - The installer was very good. He knew what he was doing. He was very careful. He was meticulous. Our initial meeting was with the owner or co-owner's. His recommendation was exactly what we needed. One of the window was complicated, but he knew exactly what to do.

Everyone that comes in my driveway loves it.

Communication

Communication - The communication couldn't have been better.

Quality Of Materials

Quality Of Materials - The quality of the materials is absolutely beautiful.

Quality Of Workmanship

Quality Of Workmanship - The quality of the workmanship couldn't have been any better.

They did what they said they would and met all of my expectations.

Recognized Excellence

Recognized Excellence - The installer had exceptional service. He was with them for 15 years and did a great job. He was wonderful.

Additional Comments

Additional Comments - They came when they said they would. They showed up on time and did what they were supposed to do. That was great. I Googled them. I had no relationship with them and had never used them before, nor had anyone recommend them to me. I lucked out.

I felt very comfortable with Allan and Hakeem.

Additional Comments

Additional Comments - I would recommend them highly for their communication, being on time, and professionalism.

Recognized Excellence

Recognized Excellence - The installer was so professional and friendly. Will definitely use them again in the future!

Recognized Excellence

Recognized Excellence - Everyone provided excellent service. From our first visit to the store, to our in home meeting to the installation. Every step of the way they exceeded our expectations!

Areas of Satisfaction

Areas of Satisfaction - We appreciated the design ideas and the installer was terrific. Taking care in our home to making sure we understood how our treatments operated.

Carol was very helpful In selecting a shade to meet my needs and save me money. The installer was kind enough to move a stain glass hanging in order to properly install the shade.

They were excellent. I felt like we had excellent customer service. The installer was professional. I couldn't be happier with the whole experience.

Areas of Satisfaction

Areas of Satisfaction - I think they did a great job! Everything went as planned. The shutters were installed professionally. They just did a fantastic job!

Additional Comments

Additional Comments - They did an excellent job! I give all 5 stars. The installer was wonderful. Everything was a pleasure to deal with. They were very professional. I will definitely use them again.

Recognized Excellence

Recognized Excellence - Hakim did a great job installing our shutters and blinds. Carol offered great advice while we seltected our products.

Areas of Satisfaction

Areas of Satisfaction - Showed us great products and offered them at a great value.

Additional Comments

Additional Comments - Thank you for a job well done!

Recognized Excellence

Recognized Excellence - Carol came to assess the project. She is so professional and qualified to help fined the perfect solution for out needs. Hakim was excellent in his installation of the shades. I couldn't have been more pleased!

Areas of Satisfaction

Areas of Satisfaction - Perfect solution!!!

Additional Comments

Additional Comments - Definitely would recommend!

Areas of Satisfaction

Areas of Satisfaction - Absolutely the best customer service. Assisted in choosing the appropriate custom shutters for our bathroom. kept updated on production . Installation went very smoothly.

Additional Comments

Additional Comments - Highly recommend

Recognized Excellence

Recognized Excellence - The installer, Hakeem Galberth, was exceptional.

Areas of Satisfaction

Areas of Satisfaction - They did exactly what we wanted them to do. They put some shades in because we have a new door installed. The shades help block the sun because we get a tremendous amount of sunlight coming in, which makes the room cooler.

Areas for Improvement

Areas for Improvement - They did not fall short of any expectations.

Additional Comments

Additional Comments - They did a good job, and we got a great product out of them.

A great place to do business with. The owners are so nice and also help with decorating ideas. I would not hesitate to use again. My Roman shades are beautiful. I am extremely happy

Areas of Satisfaction

Areas of Satisfaction - Immediate response to any questions. Took time in helping me with choice of fabric

Areas for Improvement

Areas for Improvement - None. I was happy with every aspect of this purchase

I would highly recommend shade and shutter to everyone I know!

The final price was higher than the original quote.

Recognized Excellence

Recognized Excellence - Everyone! Alan, Helen, Carol, & Hakim

Areas of Satisfaction

Areas of Satisfaction - Professional throughout!

Additional Comments

Additional Comments - Simple kudos to S&S!

Order and installation well done.

Recognized Excellence

Recognized Excellence - Carol was a pleasure to work with. All of them, including the installer, were great.

Areas of Satisfaction

Areas of Satisfaction - They were easy to work with, adhered to schedules, and were very professional.

Additional Comments

Additional Comments - Everything was great.

The Shade and Shutter Shop five star review from start to finish. Alan came out and measured our windows for shutters, provided guidance on style and selections and a team from the shop installed the shutters beautifully. Excellent service!
Thank you, Shade and Shutter Shop.

The Shade and Shutter Shop did an excellent job. They were very punctual and cleaned up after themselves. We were very satisfied.

Value

Value - I definitely received a fair value for my money.

Recognized Excellence

Recognized Excellence - The installer provided exceptional service.

Areas of Satisfaction

Areas of Satisfaction - The Shade and Shutter Shop met/exceeded my expectations perfectly.

Areas for Improvement

Areas for Improvement - The Shade and Shutter Shop did not fall short of my expectations. They came on time and did a great job.

Additional Comments

Additional Comments - This is the second time we have used The Shade and Shutter Shop. Both times, we were happy.

They do a good job, but I wish they were more transparent as far as what they do in your home. The difference between the light-filtering shades and the darkening shades was not made clear to me by the person who was selling the products. When I got the darkening shade, it was a shock to me because I did not realize it would be as dark as it was. I could not change them unless I paid a high price. I was not satisfied with that.

They were very courteous, professional and did a good job.

Areas of Satisfaction

Areas of Satisfaction - They had good product, presentation, courteous and workmanship.

They were professional, on time, and delivered as expected. Everyone is wonderful. They were a pleasure to deal with, because their people are fantastic.

Recognized Excellence

Recognized Excellence - Hakeem was wonderful. He was a great guy to work with.

Areas of Satisfaction

Areas of Satisfaction - They met all my expectations.

The best source for custom, interior shutters. Very high quality materials and the job was done right.

Quality Of Workmanship

Quality Of Workmanship - Really nice interior shutters.

Areas of Satisfaction

Areas of Satisfaction - The end result exceeded my expectations.

Recognized Excellence

Recognized Excellence - Both the installer and the owner were wonderful!

Areas of Satisfaction

Areas of Satisfaction - Beautiful job on the shutters and a great price.

Additional Comments

Additional Comments - You should try them!

Everything the Shade and Shutter Shop did was highly professional and on time. Everyone we worked with was very pleasant and I recommend them highly.

Recognized Excellence

Recognized Excellence - We have had two installers and both were excellent.

Areas of Satisfaction

Areas of Satisfaction - All items ordered were within budget and were received on time.

Recognized Excellence

Recognized Excellence - Allan and the installer of the shutters. The installer was courteous and went over the installation he was going to perform and did clean up on the drilling for the installation of the shutters. Thank you to him for doing a quality job.

Areas of Satisfaction

Areas of Satisfaction - Allan who represented the business offered great advice on how to complete the order to meet our room needs. Thank you

Additional Comments

Additional Comments - I would recommend them to anyone looking for shutters. Very honest with good pricing.