Lee did a fantastic job with our mold mitigation. He was knowledgeable, skilled, and efficient. Lee took time to thoroughly answer our questions and was pleasant the whole time he was in our home. We were very impressed!
Mammoth Restoration was very accommodating to my changing schedule, and very easy wot work with.
Great experience.Worked very hard to make sure the job was done right. Knew what they were doing and a pleasure to work with.
I definitely recommend Mammoth restoration of New Jersey. Very professional crew. Every time I called LisaLisa, Kari or anyone from the office were very professional polite and answered every questions or concerns that I had. Even though it took a little longer than what we expected, the work was completely well done. I did lost my cool few times and they were very humble and polite.To lisa, Kari, the crew and Henry, once again thank you very much for your help and hard work!Sincerely,Genarina Nazario DeCastro and family
They were awesome! They were in and out and did what they had to do!
the gentlemen who came in and got rid of the water were wonderful. They were always on time and did the work neatly and took great care in making sure that the area was completely dry. The gentleman who came out to do the estimate for the repairs however, made it clear that they didn't want to do the job. They gave me a date of at least 6 weeks before the repairs and quoted me a rate that was over $1000 more than i ended up paying and it was done in 3 days. I understand that the job was small but they clearly were taking advantage of me .I would recommend them for water removal, but for the actual repairs they are way way overpriced.
The gentleman that came out was absolutely amazing!!! Professional, kind, courteous, knowledgeable, and very helpful with my claim process. I would definitely recommend Mammoth Restoration!!
This company was great to work with. They completed the job with little interruption to the household and the quality of work was very very good.
They were very professional. I love my floors! They did a very good job!
Mammoth Restoration made the crazy and stressful time more bearable. They were always courteous and open when we had questions or concerns. Amazing team!
I would not have them back here, or recommend them.
We started with a disaster and they ended with exceeding our expectations.
Very professional service to clean up and dry out my bathroom after a pipe burst.
I really liked the fact that as a customer we were able to speak to a person on the phone and not a tape.
They did a great job. I know there are other companies, but I feel that they did an exceptional job.
Mammoth Restoration was very professional! They were very knowledgeable and very caring!
I think the company did a great job at what they came to. My scoring is based of the services that was provided, the days that they could not come bc of other jobs, and location. For New Jersey residents...it would be an awesome company. For people in my current state...I think that they will prefer a local company.
Absolutely!
They came out the same day I had a water leak. They were friendly, prompt and did an excellent job!
I am totally pleased and satisfied with the work and professionalism by mammoth. they did an outstanding restoration. the work they did was like they were working on their own homes. they went out of their way to find and use the supplies that I had requested. I would and have recommended mammoth to my family and friends.
Very satisfied with the service I received. Your workers were extremely helpful; exceptional service rendered. Very courteous, knew their job(s); everything handled in a timely manner.
They sent people who ruined my brand new furniture in my bedroom,used my vacuum without my knowledge to pick up rug pieces and left my carpet not stapled at the edges. They took my bookcase off the wall and did not put it back!!!! I was left with a mess!!!!
Water remediation led to problems. Property said to be dry when job completed. Two days after completion water seeped out of a wall onto wooden floor. Clearly visible. Insurance adjuster said he called Mammoth but no response during the following week. Switched to another company to complete the drying process. Mold was discovered growing on the studs in the problem wall. Mammoth technician at my home was very pleasant and explained clearly what he was doing and why. Job was simply not completed properly.
They scheduled the work at the time I would be available to provide access to the work area. They always showed up on schedule. Hope I never have the same problem again. But, if I do, Mammouth Restoration is the company for the job.
Very professional restoration experts with no doubt!!
Everything went smooth and everything was taken care of.
The Mammoth employees were courteous, friendly, entirely professional & did a wonderful job.
We experienced excellent customer service during a very stressful event. Dave was patient, kind and so thorough in explaining the process that we were calms and confident.
Technician was courteous and professional.
Mammoth Restoration employees were courteous and professional. They were knowledgeable regarding the clean up process and sensitive to our needs.
good company
There were too many things left unaddressed when they declared it finished.
Area Of Satisfaction - The people were very willing to help.
Additional Comments - I was satisfied with the company and they did everything they were suppose to.
Monmouth meet all qualifications except their equipment did not appear to be the cleanest. The dehumidifier drain hoses were dirty and we did not feel comfortable with them in our sinks.
Area Of Satisfaction - Initial prompt response
Area Of Satisfaction - I was satisfied with the people from Mammoth were nice. Diane Eaton, Chris, and Bob Grimm from my insurance company were very good. I was not happy that someone from Allstate went into my house without letting me know first. The girls that did the cleaning, Lisa and the other girl, were great from Mammoth.
Problems in life, such as major water leaks happen from time to time. It was so helpful to have Mammoth Restoration there, to care and guide us thru the journey of the clean up.
Area Of Satisfaction - The ease of the process.
Area Of Satisfaction - They worked with us with our job schedule
Area Of Satisfaction - I was most satisfied with the final clean up. They did a really great job and everything came out better then expected. They got all of the mildew and dampness out of the house.
Additional Comments - I would defiantly recommend them.
Area Of Satisfaction - dependable, courteous, knowledgable
Area Of Satisfaction - Prompt courteous and professional service.
Anyone who needs their services should use them because they do a good job.
Quality Of Workmanship - They were great.
Likely To Recommend - I would give them a 10! Anyone who needs their services should use them because they do a good job.
Recommend Insurance Carrier - 100%
Area Of Satisfaction - I was most satisfied in all areas of my experience.
Additional Comments - They are great and do their job good. They listen and have a lot of manners which is a plus, so I would recommend them to anyone.
Area Of Satisfaction - i am most satisfied with the workmanship.
I was completely satisfied. Everybody was very nice. Everything worked very well.
Process Explanation - They used great detail.
Quality Of Workmanship - My son brought me to the house, and it looks like it did when we bought it. Everything was fresh and clean.
Area Of Satisfaction - I had a lot of questions, and they gave me complete, direct answers. They were just wonderful. I had lost my husband and two sons in seven weeks, so I had just moved out when the pipes on the house burst. Allstate and Mammoth Restoration were very helpful. Everybody was very kind and understanding. I feel like I made a friend with the woman who took care of the construction.
Area For Improvement - The did not fall short of my expectations.
Area Of Satisfaction - Everything been smooth. It was excellent.
Additional Comments - Everything went well. They called before they came. It went smooth.
They were courteous, efficient and extremely clean.
Area Of Satisfaction - We were most satisfied with their cleanliness.
I was satisfied with Mammoth Restoration's personnel. The installers were very pleasant and cooperative. They explained things to me before they did them. I would rate them the highest that I could.
Area Of Satisfaction - Mammoth Restoration took good care of everything.
Additional Comments - Mammoth Restoration has excellent people and workers. I would recommend them to anybody.