All the employees from Thomasville Restoration were very professional and helpful in terms of scheduling and performing the work that was needed in a timely fashion. I highly recommend working with Juan Carlos in the future.

They were very kind, courteous, and a good group of people.

They were dependable.

I liked the company very much. They responded quickly and the inspector was extremely helpful and friendly. The gentlemen who came out to do the work were extremely hard-working and professional.

They are one of my insurance company’s preferred vendors and it was promised to be faster and more convenient than choosing my own contractor for the repairs. What I ended up getting was a project manager who was overwhelmed juggling multiple projects, communication that was inconsistent and decisions made without my consent and then a “so what, it’s done” attitude when questions and concerns were raised.The ownership promised personal attention to any issues that didn’t meet their commitment to customer satisfaction and excellence. After more than 48hrs of waiting for a response I can only assume that commitment was paper thin and not a real commitment to resolving issues.Liberty Mutual needs to reevaluate their relationship with Thomasville and not push them as a “preferred vendor”.

Reliable, responsible, responsive.

The team was great, professional and on time. The mess that was made from the drywall was cleaned up to perfection.

I recommend Thomasville Restoration to anybody.

The Thomasville teams (mold mitigation, moving & storage and restoration) were outstanding with bringing our flooded basement back to life. The different crews went above & beyond to help us. Mike, Brandon, Dio, Josh, Sergio & Christian (to name a few) were prompt, friendly & professional. We would highly recommend this company for flood remediation, mitigation, moving & storage and remodeling that you need.

The Thomasville workers showed up on time, did good work, and left a clean work area. I was kept informed of delays due to supply chain issues, and never had any problems with communication.

Thomasville employees were polite and professional. They kept me apprised of the process. I am please with my experience with them.

I was happy with the service. They followed up with me in a timely fashion. I liked the fact that they came in and cleaned up, kept me informed, and explained things to me clearly.

Excellent service and craftsmanship. Outstanding communication throughout the process by the project manager (Divon).

I had a very poor experience.

There was work on the estimate that wasn't done.

We are very pleased with the work completed for us.

Thomasville Restoration was very dependable, and kept us up to dat eon what was going on an dwhat theyw ere goin to do. They were very polite ,very pleasnt, very respectable. All of the guys, not just one but it was all of them was like that.

The project manager was very nice but inexperienced. The floor contractor was very rude, very threatening and did a terrible job.

I don't think I would do that. I don't have friends who need work done.

They were very professional, very punctual, and it was a quick, easy process. They were very knowledgeable and answered all my questions. It was easy and not painful. They were very efficient. I would use them again, and I would recommend them to friends and family.

Thomasville Restoration was absolutely professional and courteous.

Professionalism throughout the whole process. Great crews.

In the beginning I wasn't quite aware or knowledgeable about the process of what was going on. I may have made some different decisions in the end. They worked to make sure everything was okay and that I was happy with their services, so I was happy in the end.

Ever Ramos, Jose Ramos and his crew did an outstanding job restoring our second floor. The guys never stopped working. Keith Gayles and his moving crew got the job done in no time at all -- both times.
Brenton Breslin did a great job of expediting. They really did work like a Dream Team! I would definitely use them again and highly recommend Thomasville Restoration.

The treatment was very personal in a very positive way.

I am completely satisfied. They did an excellent job.

Thomasville Restauration was prompt in coming to remediate the damage until their work was directly covered by the insurance (mold and containment of the problem). They then proceeded with sending an estimate of the remaining work to be done to repair the damage. However, after making an under the market estimate for the repairs, they never followed up on the additional estimates we requested regarding additional work non covered by the insurance. I was hoping to hire them to do the work at the amount they quoted given that it was the amount the insurance was covering. They never returned my calls as if they don't want to do the work at the amount they have quoted. Was poorly treated by the person on the phone when I asked to speak with the project manager. This meant that I had to search for other contractors to make new estimates and resubmit to my insurance. The difference in quotes was of $4000 which is substantial.

They were very easy to work with and the pricing is fair.

I had to deal with multiple departments within Thomasville; pack out to pack in, to mitigation to arbitration and then reconstruction. Each department was very communicative. They communicated very well. They were detailed in schedule, showed up on time and stuck to the schedule. The time frame from start to finish with all those department was fantastic. At first I had another company that did not do a great job and I pushed my insurance company to find a new company. I am very thankful that my insurance company found Thomasville.

They are 100% the best!

Please do not use Thomasville Homes, be weary.

Thomasville was very professional prompt and my house never looked like it was destroy due to rain...Their customers service was amazing!!!!

Simply terrible. We are still going through the process with the Company. They started off good with the cleaning services and the interior painting. The lack of communication on their part was another issue. Their representatives don't follow through with their customers. Plus, the language barrier amongst their employeres. Not to mention, Using third party vendors, when I was told only the electrician would be outsourced. According to their own employees, Thomasville overextended themselves with too many jobs that they can't handle. Therefore, customers like me suffers. I regret choosing this Company to work in restoring my home after a devastating fire.

The material they used was not as good of quality as what we had, we had wood shelves in the closets and wood doors and they used metal shelves and light weight white doors

We have a custom built home that was damaged by a large tree falling on the roof. Thomasville Homes did a superb job from start to finish, from securing the home to the final finishing touches. Our home utilizes unique materials and construction techniques. The Thomasville Team adhered to these requirements with great workmanship to produce a beautiful finished result. Based on our experience I would highly recommend Thomasville Homes.

After having a tree fall on my house, I was dreading the process that came with using insurance to fix things. I will say that my insurance company did a great job by recommending Thomasville. From that start of working with Char and Mike, they were incredibly responsive and professional, and moved the process quickly from estimate to execution. Carlos was the project manager and had everything completed as scheduled and I was amazed with the quality of the work. I have already recommended the team to others!!

Thomasville Homes were very cooperative with meeting our needs and we are very happy with the results.

It is a shame that this company does have discounted price for senior citizens and Veterans.

they ere responsive to my wants as far as materials being used and cooperative to any suggestions I had

I would highly recommend Thomasville Homes for a restoration job. They dealt with my insurance company. My insurance company originally told me to go get quotes with contractors. I started getting quotes and contractors would only do parts of the job. Finally, after several months I got Thomasville Homes and they came in and dealt with the adjuster. They went item by item and everything was handled prefectly. Once I got Thomasville Homes the weight of the problem was lifted. They came in and cleanned up. There was nothing left behind. My house looks like a new house.

Thomasville Homes provided exceptional service from beginning to end. I highly recommend them for all of their services they offer.

Working with Thomasville and their employees was a wonderful experience! Carlos Mejia and his crew were outstanding. Their arrivals and departures were always timely. Their workmanship was amazing. Based on their work ethics I would highly recommend Thomasville!

Thomasville did a good job with the house, and after a storm, their workmanship was great.

I was not really as happy with the detail work. Their overall work was very good, it was just the detail work.

PROFFESSIONAL WORK.

The workmanship was amazing and we were so happy with the information we were given before and after the work done. Could not have been happier with Carlos!!!!

I was pleased with the work that they did.

They were professional and very good to me. I have no complaints. They did a good job.

The employees that came to my home did a great job repairing my home after a tree fell through my roof. More attention needed to be given to the rest of the home when bringing in supplies and working (watch other walls, floors and woodwork). We continued to live in our home through the construction process and i feel that they could have given more attention to clean up at the end of the day. Communication and scheduling was a problem as well. Thankfully the General Manager was easy to work with regarding any issues.

Their Tile guys for the bathroom did a great job. Their hardwood floor guys did a great job. But The drywall and paint guys were mediocre at best.I had them mud and paint the ceiling two times and it still doesn't look right. I told the project manager I just wanted to be done, I was fed up at that point. The thing that I REALLY did not like the fact that the trucks that Thomasville uses have signage on it saying that they buy distressed houses. It has a very sleazy feel to it that raised a lot of concerns from my neighbors