Tri State Exteriors was professional, efficient, on time and did a great job. Everything went according to the schedule and plan they laid out. Alex was great to work with!
The entire process was seamless!
I've recently had the pleasure of meeting and working with Travis H from Tri State Exteriors & if ten stars were available I would quickly respond with a 10 STARS rating, in a heartbeat! While I hesitantly allowed Travis and his team to investigate my roof after a sizable hail storm late summer '23, I quickly realized what a Blessing it was that he knocked on my door. From the start, he not only explained everything in great detail, but he truly helped me learn along the way. It became crystal clear that he is truly an educated expert in all things relating to exterior renovation, from the roof, gutters, siding and more, going well beyond just hardware but to navigate the profess of dealing with insurance companies and appraisers as well. Travis made everything seamless, crazy efficient and thoroughly pain free. He quickly and consistently addressed any worries that I may have otherwise experienced throughout this process, proactively. At no point in time was I concerned or questioning anything, as he was so prompt and attentive to educate me as a homeowner. No doubt about it, I have gained immense benefit in upgrading the equity of my home by choosing to work with with Travis and Tri State Exteriors. Even the owner Nick checked in on my level of satisfaction and what is a relatively small sq footage project, this truly made me feel valued. I cannot say enough about my stellar experience with Travis, Nick and the team at Tri State Exteriors. If you do not work with them, you're sincerely doing yourself a disservice.
Tri-State worked with my Insurance Company and I was able to get a new roof. Working with Travis Haessley and Tri State Exteriors exceeded my expectations. I was denied a new roof last year after another roofing company told me I 100% had damage. They became sort of aggressive and were pushing me to fight back against my insurance company. I had a funny feeling so called another place and Travis came out. He let me know my Insurance company wouldn't cover it and what they said was an issue really wasn't. He told me to call in the future if I feel some storms might have caused issues. Due to that I saved his number and called him this year after some bad storms. Travis was prompt and saw we had damage from wind and hail. I felt confident calling and putting in a claim. Travis has been a great communicator through the whole process and everything he promised, he came through on. He even called my HOA when I said I wasn't sure if I could change to a black roof. The crew was great and they showed up at 6:05am and they had everything completely cleaned and were gone by 12pm. Our roof looks great and I know I got a quality job from a quality company. We have had multiple people stop to compliment our roof and they couldn't believe how fast it got done. I heard some horror stories from others about their roofing experiences.My father, who is a retired contractor, happened to be here and he couldn't stop talking about how efficient and professional the crew was at their job. He was impressed at the quality of work as he kept tabs on every part of the process. lol! I can confidently say that my experience with Travis and Tri State far exceed my expectations and I already referred him to multiple neighbors and friends. Travis is very personable and you can tell he genuinely cares about his business and giving each client the very best service available. I am in Sales so I can appreciate a salesperson that makes sure their customers are 100% satisfied every step of the way.
We have the best roof in the entire neighborhood! Here are some highlights: 1: Prescott was our Project Manager. I have never been so happy with the level of professionalism and communication from someone in a PM position. He was attentive and only wished to make sure our experience was exceptional. 2: The job only took 1 day! 3: The crew was a breath of fresh air (and women on the crew, bonus in my book)! They laughed and sang while they worked and kept me in a good mood too! 4: I found ONE nail. ONE NAIL, are you kidding? I watched them do 3 passes around the house when cleaning - let me tell you, I don't think there is any other crew on the planet that can find all but one nail. The clean up after was beyond exceptional. Overall, I can't tell you how pleased we are. If you need a new roof, please do yourself a favor and call Prescott, you won't regret it!