Reasonable and efficient with a focus on quality
Everyone that I encountered was very professional, friendly, and excellent at their job. They were very accommodating to do the work on a Saturday as I run an in home day care in my home.
I recommended Trinity to a few of my neighbors. There are three other signs now within a block of me. I didn't realize I had a problem until a few weeks after my job was completed when I went up on a ladder to measure the width of my gutter guards for another project. The problem is explained in later sections of this review. I would certainly give a higher score to this question if just the shingles were to be replaced, but the roofing crew did a terrible job trying to replace the gutter guards and it took a long time to get someone back here to correct the problem. The project manager should have said something to me and/or someone at the office about the problem right after he went up to do the final inspection and not just ignore it.
Quality work. Competitive pricing. Friendly and professional staff.
I am likely to recommend Trinity Exteriors to a friend because everything was done as promised.
Fabulous workmanship, effective communications.
I am likely to recommend Trinity Exteriors with a friend because I was totally satisfied with the service.
Quality work and materials installed by experienced craftsmen who were very respectful of our property.
I was pleased with the work. I was pleased with communication was not pleased about the price was told one thing, and it was another.
Yes!!!! we have recommended Trinity to a few people without hesitation Nick Swanson provided exceptional consultation at the beginning of the project. Jordan Poehler worked with the crew to get the roof off/on quickly and with great results. Jesus Camacho Ruiz explained the process, kept us informed all the time and was a pleasure to work with. So was the crew that was here the entire time. Alejandra Barajas was consistently helpful and responsive from the office.
They worked hard to get us a claim for a new roof and succeeded, saving us a lot of money.
Recommended by my insurance agent. Nick and his team were very responsive in getting the project set up and scheduled. Being familiar with the processes of my insurance company made it much easier to get everything going. Also much appreciated extra help on portion of my claim that Trinity would not be doing: Part of my claim was replacement of a fence. Nick provided names of some local fencing companies and one responded quickly and got that portion of the job done.
Trinity did a great job with my roof and cleanup, and I have gardens al around my home that they were careful with. They were helpful with multiple follow up with my insurance and me afterwards regarding billing.
Trinity’s staff were all professional and worked with our insurance company to get our roof replaced.
Communications after the sale wasn’t clear. Roof has not yet been completed to the satisfaction of the building inspector or myself.
Staff were professional and took time to explain their work and answered all questions. Also they were great at informing & notifying customers of pending work. The whole process was a very positive experience.
Trinity was thorough, professional, quick and hard working.
Very much. Wonderful to work with
Overall, we were very pleased to work with Trinity Exteriors. Communication, planning and execution all went very smoothly. We will use them again in the future!!
Professional, responsive, and helpful from initial estimate of work through to final reconciliation w/ insurance company.
Great work, efficient and knowledgeable.
I was pleased with Nick but the job's timing and execution were problematic and warranted a complaint by me.
Everything about doing business with Trinity exceeded our expectations. Adam Swenson came to give us a bid on the date he said he would come. Our experience with contractors is that this does not happen often. He took all the time we needed when we went over the bid together. A Trinity employee showed up to meet with our insurance adjuster every time that adjuster needed to get back up on our roof. Trinity was able to negotiate a fair insurance settlement when we had all but given up and were going to pay for a new roof totally out of pocket. Our house, garage and outbuilding were all roofed in two days time by an amazingly hard working crew. Cleanup was impeccable.
We are very pleased with Trinity Exteriors, very professional, we would totally recommend to all of our friends.
Trinity kept me informed throughout the whole process, and completed my roof very quickly (especially considering how cold it was outside). They explained the process thoroughly and were transparent with the pricing. I definitely would recommend them!
It was a pleasure working with Trinity. They helped make a stressful purchase and process as easy as it could be.
Trinity Exteriors was very friendly and accommodating. We have a handicapped neighbor who needed the installer's vehicle moved. They didn't hesitate or wait, and they moved their vehicle right away. I love the fact that they were accommodating to the needs of my handicapped neighbor.
They are a good company. They have good workmanship and were clean.
I have worked with Ted for over a decade, first on my own home and thereafter as he assisted a number of my real estate clients. He is the kind of contractor everyone wants to work with. He is courteous, knowledgeable, helpful, professional and always reliable. Karen and Jerry Moe
Overall pretty satisfied with the work completed
I have recommended Trinity in the past, but not sure I will in the future. See comments below.
Incidentally, I was contacted by several contractors, but I reached out to Trinity because of the good experience I have 10 years ago when they replaced my roof and siding.
Did the project on time as promised and told me what was happening before, during and after
Trinity Exteriors was prompt to give an estimate and schedule the repair. Their pricing was reasonable even though they spent quite a lot more time and materials than they planned.
The staff from Brendan Westbrook in sales to Jordan Poehler who today corrected some errors in the fascia were most courteous, complete and responsive.
The work was done on time. The house and yard were very clean after the work was completed. I really appreciated the supervisor. He came back and re-checked everything and addressed any concerns. The quality of the work and how well they did it was really exceptional.
These guys are awesome! They were so responsive, extremely helpful, did great, high-quality work, and really went above and beyond! I would HIGHLY recommend them!
After a very long and complicated delay of almost a year we finally got out roof replaced and another 6 months later the siding was done so that was VERY frustrating. They did a good job once it was finally started and were great about making sure everything was satisfactory, in the end.
Trinity Exteriors, Inc was on time with their planning. The crew did the work in one day, and they cleaned up wonderfully. I could not be happier.
From the first phone call, to the final inspection, Trinity has been phenomenal in delivering us a most pleasant and professional experience in roofing. We are absolutely more than satisfied with our new roof and the great guys that completed it, especially on such a hot day!
We ordered a roof and gutters. The gutters were removed and the roof was finished summer of 2022, but there was rotted fascia which wasn’t addressed at the time. It took almost a year to get the rest completed and that was only because I called in the spring.
There was no price break for our wait. The subcontractors were excellent, but I will not use Trinity again
My friend referred me to Trinity Exteriors, and it took them a while to contact me, so for me to refer my friend, I am not sure if I can do that. This is based on my experience. The quality of the product is good, though.
They were easy to work with.
Trinity did a great job working with our insurance company. Once on the job, the workers were very good, and the on-site project manager was really friendly, helpful and professional.
The job took much longer than was promised and their 3rd party trash company left the dumpster blocking the driveway for a week after the job.
Professional, communicative, effecient
They were very easy to work with. They were willing to do a small job.
Amazing! Great communication. An organization that clearly cares and their people live it.
Excellent experience with Trinity!
Slow process, lack of communication
Trinity Exteriors, Inc. did a great job. They were very professional and kept me informed. They did a good follow-up.