About this company
Tristate Roofing, Inc.
At TriState, we take great pride in the many quality products that we carry and install. As the leader in the home improvements field, TriState specializes in replacement windows, exterior doors, siding and roofing. We are fully licensed, bonded and insured. Our corporate headquarters is located in our 10,000 square foot building in Tacoma, Washington; we currently employ over 50 people who consist of marketing, sales, customer service, production and management staff. Show more
At TriState, we take great pride in the many quality products that we carry and install. As the leader in the home improvements field, TriState specializes in replacement windows, exterior doors, siding and roofing. We are fully licensed, bonded and insured. Our corporate headquarters is located in our 10,000 square foot building in Tacoma, Washington; we currently employ over 50 people who consist of marketing, sales, customer service, production and management staff.
We provide expert installation for your project to get the job done right the first time. Most of our products carry transferable warranties so we are able to offer you superior value. We are also ranked in Qualified Remodeler’s 2013 Top 500 Remodelers the #2 largest home improvement company in Washington State and #102 in the USA.
We have thousands of satisfied customers and books of referral letters. Achieving high customer service levels our roofers believe all starts from the top, and I personally have called many customers to make sure their job has gone smoothly.
Our superior level of customer service starts from choosing to carry only top grade quality products, great communication skills from our customer service department, and especially our installers. We also set ourselves apart with ID badges and professional attire. We understand how important choosing the right company is to you. With over 20 years of experience we are confident we can provide to you the comfort and peace of mind you need in order to help make the right decision for you and your family.
If you need a roofer, or someone to install a door, siding, or window, turn to TriState. We serve Seattle and Tacoma, WA.
Thank you,
John Holum, President Hide
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Customer satisfaction
Of 285 customers surveyed, 126 respondedReviews 106
Of 126 respondents, 106 left a reviewRecent reviews
Review in Port Angeles, WA
It was not a good experience. This was the only company that would come to my place out on the Olympic Peninsula. I was out of everyone else's range of service.
Karen S.
Absolutely, the most attentive contractor I have ever used on a home project.
Russ H.
They are very professional and do very high-quality work.
Review in Lake Stevens, WA
They have good quality.
Clarke S.
The installers did a good job and ran into very few issues that required my participation. I am satisfied with the fished product.
Marjory M.
They did a very nice job. There were no problems other than that they came early, but I expected them to do that. It went smoothly.
Chris M.
The work they did was pretty good, there were issues with a skylight that they sold me and said it was going to be operable, and it is not. I thought I was going to have an electric opener.
Nancy A.
The workers were very professional. They knew what they were doing. The only problem was on my side because my outlets didn't support their tools, but we worked around that.
Review in Belfiar, WA
I was happy with it, but they used a cheap plywood for the sub-roofing. It made it look gross. I didn't notice until they left. They left nails for months. Other than that, it was all perfect.
Martha E.
We've been experiencing a lot of moisture problems since the roofing has been put in.
Christine N.
We found the quality of the workmanship and windows to be excellent.
Marcia R.
We had Six windows and a Slider put in. I have to say the cold air is gone. Our house (2365 sq ft) now stays nice and and warm and no draft. They were very clean and took all the old windows. I would tell people looking for Windows about TriState Roofing, Inc..
Patricia S.
I FOUND EVERYONE TO BE PROFESSIONAL AND REPECTFUL. I WAS VERY IMPRESSED WITH THE WAY THEY CLEANED UP WHEN THEY FINISHED THE JOB.
James K.
As far as the job, they did what they said they would do in a good amount of time. It was a difficult roof to do and they did a lot of extra little things.
Dennis B.
We are thoroughly pleasedwith the workmanship and roof appeal. Very pleasedwith the service and the cost ofthe materials. Everything looks great and we have received compliments on how well the roof looks. Thank you for making this an enjoyable experience. We have told many people about you.
Jonathan B.
TriState Roofing offers a great product with great workmanship. The installation crew was very professional.
Review in silverdale, WA
Sales Knowledge
Sales Knowledge - We were sold partly on the Rebate from PSE. I only wish Rick would have explained the rebate application process, I'm still dealing with this 2 1/2 months later. The installer gave me the window ratings and told me I'd need these. He also mentioned some disqualifying questions on my furnace that Rick didn't ... As it stands I'm not sure we're getting our rebate? It turns out I can't just measure and figure out the square footage, write on a sheet of paper and submit, as Rick suggested when I contacted him.. PSE requires the actual copy of measurements.
Terri N.
I also got a good deal on gutters by TriState Roofing when they did the roofing. I had a choice of gutters or insulation and I needed new gutters. The people who did that and who did the roof did an excellent job. I am very satisfied with all of the work that they did. They were excellent.
Joseph T.
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - All of them
Recognized Excellence
Recognized Excellence - Kristen
Review in Des Moines, WA
Areas Of Satisfaction
Areas Of Satisfaction - Organized and followed through on their promises. Kept a clean worksite.
Review in lakewood, WA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied that the workers fixed my roof.
P.L.&.
We were very happy with Tri-State Roofing. The employees, in the office and on the job site, answered all the questions I had, they were very professional from start to finish. We will definitely recommend them!
W.S.&.
TriState roofing company was professional, courteous, on time, on budget, and provide a great roof. The roof looks professional and even my neighbors are impressed with.
Ethan W.
I had a good experience. The cost was reasonable and they were quality windows that were installed professionally. I had no problems with them and they worked within my budget.
Review in tacoma, WA
Areas Of Satisfaction
Areas Of Satisfaction - I'm most satisfied with the timeliness of the project.
Additional Comments
Additional Comments - They did an excellent job and I'm very pleased with them.
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Customer feedback report
