Yes
UNIFIED HOME REMODELING DELIVERED AS PROMISED.
My neighbors are already, asking, after they saw the work. I would highly recommend Unified.
Happy with the installer and helper. They were very neat and clean. Installation went well.
My son had 10 windows replaced. The technician was very professional, efficient and pleasant to deal with. His assistant was also efficient and pleasant. He swept up and vacuumed after each room was completed. The job was done by 3:30 PM. The installer reviewed all the instructions and demonstrated how the windows work. The house was immaculate when they left.. I highly recommend Unified for all remodeling needs.
I had very bad experiences with u company. I m 81 yrs old. U people told me I would have 2 remove my Venetian blinds& re install them. I received multiple emails. U company made a pleasant experience into a high stress experience.
My metal door is beautiful design. The workmanship is tremendous
Very professional and the experience was flawless.
ONCE CORRECT SIZE WINDOW IS INSTALLED I WILL COMPLETE SURVEY
Communication and updates non existing. I had to keep calling in to find out what was going on. Promised call backs that never happened. Many emails in the beginning. None thru install or mistakes. Don't really understand why.
I ordered my windows in February of this year , received windows the end of April with a broken window at delivery , it’s July 10th and still haven’t received the replacement of it . Is that good customer service ??
0WAITED A LITTLE LONGER FOR DELIVERY. BUT EXTREMELY SATISFIED WITH WINDOWS AND INSTA
We have used them before and would again.
Very professional company.
I recommend Unified to all my family and Friends; they are always professional.
Dimitri was installer…his mannerism was rude & workmanship sloppy. He worked on another apartment in my bldg & she had same experience with him. I would definitely NOT recommend Unified to anyone….and I will post my experience online
as soon as I have the cash I want to replace other windows
yes
3 vinyl replacement windows - easy start to finish, excellent quality windows, professional installers are efficient, neat, polite. Quick delivery.
Ordered 8 windows and 4 screens for previously installed windows. Two windows arrived broken, it’s 2 months and still do not have the replacements, caulking was done by the C team. Two of the screens were done upside down and have to be redone but now “they don’t make them anymore!” Workers trying to force screens in damaged previous caulk job.
Awesome crew
This was my first experience with Unified. The sales department clearly explained about the garage door and opener that I was purchasing. I was not pressured nor did I feel intimidated. The technicians were very professional & took the time to explain to me what they did & how everything worked. Thank you Unified - yes i would recommend you to a friend without hesitation.
I’ll leave my review when the job is done.
I am legit impressed by Unified and the doors they installed. From start to finish everyone I interacted with was prompt and courteous. They were transparent and accurate about order lead times, and they showed up when they said they would. The door install was fast, clean, and high quality. When they discovered a tiny little dent in one of the doors that happen in transport from the factory, they installed the door and (without any prompting from me) immediately ordered a replacement for me, which they installed perfectly a few weeks later. The doors they sell (HSI steel) are awesome. A HUGE step up from cheap Home Depot / Lowes doors. Really solid, open and close smoothly. Great insulation. Secure steel frame. My auto smart lock (which they moved to the new door for me) works every time (on the old door it would jam occasionally due to warping of the crappy old door). I highly recommend Unified. I didn't know them before I called on one of their local newspaper ads. They exceeded expectations. Totally worth it. Thanks!
A window was installed with a defective weight, so the window gets hung up when you raise it. The installer left without saying anything and I just happened to notice it when trying the windows. The door installer was still working and when I notified customer service he was asked to check it out. He found the problem and took photos and notified customer service. I also had a damaged window screen. Customer service called me back and made an appointment to have a service tech come over. He was very good, fixed the screen and fixed another problem with the outside molding around a window that popped out. But as to the main problem, he said a special tool was needed to fix the weight, (why he didn't have it I don't know since the service department knew the problem), and some one would have to come back with the tool. It's been one week and I haven't heard anything from Unified yet.
Incorrect screen doors were ordered and delivered. Problem was resolved easily and had to wait a month for the correct doors (they were custom size). Installer arrives with correct door. Yes, door. Only one, not two. Luckily, the other door had been built, just not put on the truck that morning. So I'm waiting another week for installation. I'm in a co-op, which means I have to notify my super and neighbors every time there's work done and I'm delayed getting back my (rather large) security deposit.
Never contacted about when work would begin. Kept calling and getting different answers no follow up!!
Should be a lower review..the wrong door was ordered and delivered..
Unified was able to do the job when others were unable to figure it out.
Reasonable prices
Work was sloppy and had to have another Unified installer attempt to repair the problems on two different dates so far. All this for a storm door!
Yes
I was robbed by Unified TWICE. 2 storm doors cost $1,000 each? One was a standard white door, the other a black wider front door. Salesperson wrote cost as $1,000 each for very different doors. No price guide or list. I knew I was being ripped off but I needed doors. And I reluctantly changed what I asked for as the salesperson encouraged me to purchase a different model he said most customers prefer. My wife hated it. I was robbed again when I had a replacement standard white storm door installed which cost me another $750 that the salesperson said was a discounted price.
If the contract says one thing but Unified says it means something different it would be hard to recommend to Family and Friends
Cost is on the high side, a lot of extra costs
I was happy with Unified's product and installation, however, I was not happy with the time it took to get the window installed. Communication could have been better.
Overall great experience from start to finish
The windows are good quality and the install was done well. There was some debris still outside and the stickers and protective covers were left on the windows.
From Salesman Tom to installers a great experience
Great team from start to finish. Attention to detail, always important!!
Customer service was not good .no contact, very rude.
Contractor was great.job well done for the contractor.
All aspects of both jobs went exactly as described.
Quality products with good installation
The price was reasonable. The installation was well done.
The work was done quickly which left a draft in the windows that my small children had to endure
We were having our storm door replaced. Unfortunately, it was cold and snowing, but the installers arrived promptly. They both began working right away, first removing our old door and then installing our new one. They cleaned up after themselves and made sure that I was satisfied before leaving. Thank you so much!
I would recommend the company. However, I think it would be important for me to share my experience with both the finance plan and receiving information on my order being ready. From when I ordered my doors in September until I made the phone call in December I never heard from the company.
2 missed appointment and installer broke kitchen faucet. Minimal refund offered. Would not recommend this company
We have used Unified various times in the past and have always been satisfied with the work and materials.
They did a good job .