About this company
Universal Builders of America, Inc.
Universal Builders specializes in storm damage repair/replacement of Roofing Systems, Gutters and Siding. Hail and wind can cause extensive problems for property owners. Whether it be a damaged roof, damage below the roof line, or damaged siding, the Universal Builders Team is committed to assisting and educating our clientele on the industry's most quality restorative building process. Our dedication to you combined with our experience in property insurance claims, we confidently ensure that every customer receives what they deserve as a property owner; exceptional service, trust and the professional installation of unsurpassed quality. Our project managers can assist you with all aspects of the claims process and act as your personal general contractor, coordinating every facet of the exterior restoration process. Our project managers will meet with your insurance adjuster on the property to ensure that you receive a fair and accurate claim settlement.
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Customer satisfaction
Of 1688 customers surveyed, 849 respondedReviews 582
Of 849 respondents, 582 left a reviewRecent reviews
Review in Virginia Beach, VA
We thought Universal did an outstanding job of replacing our roof
David H.
I have recommended Universal Builders of America to a neighbor.
Hershel S.
They showed up on time, they cleaned up, and the final product looked very nice.
Review in Ann Arbor, MI
UBA can be trusted to do the job right. The final cost was just as promised up front. These folks know what they're doing and will take care of your roofing needs.
Chris B.
Awesome company to work with. They are very respectful of the property and I strongly recommend them.
Eric B.
They were timely, efficient and they met all their timelines.
Jerry S.
They did everything they said, and when they said they would do it. It was after a big storm, and they had other obligations, but we worked it out.
Mikenna F.
DO NOT HIRE- Company uses unlicensed subs, cuts corners, shingles over wood rot, does not follow installation guidelines for the products they use, will not answer or respond to calls or emails and will likely completely forget about your job after you pay. They will bill you and your insurance even after the job is finished and you have been final invoiced. They will supplement your insurance to fix their own mistakes. When you bring it up they ignore you and drag their feet hoping you give up. For me personally this led to over 7 thousand dollars in roof damage on a "brand new roof" as well as needing to replace windows and siding due to them dragging out patchwork repairs for almost 2 years. Almost $15,000 dollars later its a BIG NO FROM ME DAWG..
William G.
A very thorough inspection was performed on our roof to assess storm damage to our home. Josh explained the details and processes it would take to get our roof replaced. He made some recommendations on the products they use that would look best on our home. He gave details about the scheduling process and when the installation could be done. The installers arrived on the date scheduled and were amazing! They did a complete tear off and replacement in just 1 day!! The new shingles look great! Highly recommend!!
Marie S.
The entire process from inspection of my damaged roof thru the roof being completed was seamless, thorough and I felt confident that everything was being handled properly.
Sarah R.
Universal Builders helped me through the entire process. They responded quickly to all of my inquiries. Universal Builders made getting a new roof very easy.
Michael B.
Very easy to work with and the finished product was great.
Mark H.
UBA did a great job of keeping the pressure on a (very) reluctant and slow insurance company. We corresponded every week until it was approved.
Larry C.
I am good with everything. They did what they said.
Sam C.
Universal Builders of America did a fantastic job.
Herbert K.
I had a very positive experience with Universal Builders. They were professional in all areas. The on-site QA lead was very responsive to my questions and clarified things where needed. I would recommend them
William M.
The process was really fairly easy and quick. That part was mind-blowing. They tore the roof off and had it back on in two days. That included my little shed also, so everything was done in two days. That was great.
Jim S.
Buy Owens-Corning products, they are very high quality and quite attractive, but DO NOT use this installer. If anything goes wrong, you'll be months getting it rectified if at all. Not a pleasant experience.
Badri D.
Except for the sales staff. The work crew and office staff were so friendly and so effective. The sales staff wouldn't show up after the sale.
Konstantin S.
Most of the work was done very quickly -- about 3 days to fully reroof a decent size house. But a few things were not ideal.A live wire was left hanging in the attic after the fan was removed. It was corrected only after I pointed it out to the QC.They didn't really sweep for nails after they were done. I asked for the sweeper and spent several hours sweeping the driveway and the property.After the main install was done, they needed to install an apron over one section. That took months.
Jason C.
Overall, I am satisfied with the quality of work and the communication with the staff from Universal Builders of America.
Edward D.
There are lots of roofing companies out there. We'd never heard of Universal before so thet had to earn our trust and confidence. And they did!
Greg B.
Emanuel Jones made a HUGE positive impression when he pulled in the driveway respectfully asking to assess our roof damage. Without him we would not have gotten the insurance company to acknowledge there was hail damage!!
Linda B.
They have good workers who worked hard.
Drake N.
Overall, Universal Builders of America did a great job and I would definitely hire them again.
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