I am satisfied with the work done. They did it in a timely and clean manner
They were professional from Chris the salesman to the office support, along with the concrete installer to the installation team. Thank you for a great job.
Great service got the job done perfectly.
I initially, after contacting US Aluminum Services, went and looked at what sort of rating they had and they had a very high rating. I realized it wasn't all about pricing, but about the quality of work I would be paying for. I went with US Aluminum Services and they have exceeded, or met, all of my expectations. I am extremely happy with the finished product. We had a punch list and they got to work on completing it immediately. If you want a job done right, use US Aluminum Services. I would use this company again and again, and recommend them to all of my friends.
We were satisfied with the overall job. The experience was excellent and professional and timely. We are pleased.
I hate to give poor ratings since it reflects on everyone especially since I was told fault was due to way pavers were laid which caused patio posts & doors not to align correctly.
They did a great job.
Very satisfied with quality of customer service and workmanship
Great service and installation. They actually finished the project before the scheduled completion date.
I am extremely satisfied with the company and would definitely recommend them.
Christ Saul was terrific but there were problems with keeping a schedule and communicating with me on a timeline. When a projected date was made, the size and color of pavers weren't available which was puzzling since the contract was signed 11/7/18 but work not completed until 3/8/19. Quality is good but I would feel compelled to share these points with someone asking for recommendation. Two pavers have holes and shouldn't have been used so I am hoping US Aluminum will replace them.
US Aluminum Services were very professional and very helpful on the pre-installation processes.
I have given the company a five star rating.
This was a professional company that aided me with the design and followed through on everything for me.I was very happy with the quality of their work and I would highly recommend them.
I have already.
The workers were professional and respectful. Good work and hope the porch continues to bring me joy as it does today.
Chris was very professional and explained the process thoroughly. The quality of the screen and frame are exceptional. We are very pleased with the end product.
I would recommend them to anyone! They did an excellent job!
I am very happy with all services from US Aluminum Services. All communication and installation once I received approval from my Home Owners Association was in a timely manner and USAS worked with my schedule on the installation. I am very pleased with my entire experience and my patio screen enclosure is perfect. I highly recommend US Aluminum Services and thank Audrey Rivera for all her amazing help throughout my project.
I just bought a new house. I needed a screen in my back porch. It was a small simple project. I called three other companies, I got either no response or laughed off the phone because of the size of the job. I came across US Aluminum. They came in the cheapest out of any of the other companies that I got a quote from. They were out here the next day. Chris came out and showed me everything and was confident in his products. He gave me dates and was very good and specific at communicating the expectation about when I can expect things. Moving to the permit phase: The in-office secretary managing it was very persistent and proactive with my community property management. I really appreciated US Aluminum taking a proactive ensuring to get the permit. The permit came through and they were out the next week and got the job done. The installation crew was nice, pretty quick and have been really enjoying the screened in porch ever since. They did a really good job in terms of there communication. Communication is the key and they really hit the mark on that. They delivered a really good product before schedule.
They have good workmanship and I am happy with the final service. I am happy I no longer have water leaking.
They handled everything from start to finish. The only issue I had was that I specified that I wanted the concrete work done a certain way and it wasn't as expressed to me in our negotiations
This was a wonderful experince. We are loving our new back porch.
Their workers were very knowledgable, polite, attentive. The office staff, I don't know why they bother to got to work. They don't return calls on time or when they say they will. That was my biggest peeve, that people don't show up when they say they will. The only one that was efficient on his time was the salesman.
US Aluminum Services did a great job installing our lanai screen. The staff took care of permits and HOA approval; very easy to work with. Very satisfied, would recommend them to neighbors and friends.
My family and I are extremely happy with US Aluminum Services!
I am very pleased with the job US Aluminum provided. They were quick to complete the project. The staff that we communicated with were very courteous and professional. The rates for the job were reasonable.
I would recommend US Aluminum to anyone looking to build. They took over a job from another contractor. Superior Aluminum Installations, Inc., that had totally messed up what they tried to do. US Aluminum took care of the problems and built a great screened enclosure for our pool.
They did a great job. They kept in constant contact and I would highly recommend them.
Chris was great.
We were totally satisfied from the beginning to the end of the project.
Need to resolve gutter leak problems.
They did a great job with the quality of the materials and the end result is good. It just took too long for them to start the project.
lack of communication ,they did not follow through in timely manner ,I had to do the follow ups my self to make sure they got the job right they had to do the same job more than 3 times to get it right .it was a very bad experience so far i would not recommend them or do any business with them plus every time I called always i had to leave a voicemail no one will answer the phone .Jason need more coaching how to handle customer issues and learn to listen to customer not just hear the customer and call back the customer in tamely manner . and I am still waiting on him to email me my last receipt for my last payment he promised me it will take him 5 min that was on the last Friday today is Tuesday .this is the real example of thing that I had to deal with ,Communication , promises that they can`t deliver .
They are great. They fulfilled their commitment on time
I think that the build and the project of mine was excellent work. Chris is a great asset to the company. I am very pleased with the finished product.
Exceptional Service. Good quality materials used on the project. I'm very satisfied with the job done. Very professional company. I would strongly recommend doing business with them.
I am very happy, this is the 4th project that they have done for me. I am happy. I have one more project left to do. I am thinking of changing my patio door from a single door to a double door. I should have done it before, but that is what I would like to do.
It was an excellent experience.
US Aluminum Services were good when they were working. Suffered long delays at times with little insight on why.Overall there workmanship was good
Overall, the job was beautiful!
I would rate a 5.
Very friendly, helpful, and prompt. The quality of work is first-rate, and I will absolutely use them again for any further work I need done!
The company and employees are professional, punctual, and polite, all the way from the salesperson to the project manager and installers. The installers were outstanding.
It was good working with them. They had some issues, but were quick to resolve them.
I was looking to get my Lanai screened in and had conversations with several companies prior to meeting Chris from US Aluminum. I explained what I wanted to do in the future and he was very helpful in pointing out some things to look out for and what not to do that could cost me money. I was so impressed with the timeline, service and work performed that I am having them come back to screen in my front porch.
We were absolutely thrilled to have US Aluminum do, both our birdcage and the enclosing of a front porch area. Having seen the work they had done on the birdcage, they were the first ones we called to do the porch, and we have recommended them to others. They also really excelled at communicating with us. They called to give us a new date for completion of our project (both times ahead of the original date), they called when they had to make a schedule change, when they were on their way, and with follow up satisfaction calls. They are probably the BEST vendor communicators out there. Couldn't be MORE satisfied!
They were above and beyond wonderful.
John was very professional and the workers were very polite and professional.
Beautiful screen - AND they added a `doggie door' for us! The concrete extension of the patio is very well done, better than what came with the house.
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