Pease see my lengthy email to Rob and Lisa Greaves on 2/28. In summary – the salesman was unethical and dishonest, and if I could have cancelled the contract and gotten back the $13,500 I had paid up front, prior to the work starting, I would have. The positives: your installers Ace and Donald, and your gas line contractor Art were all fantastic to work with. Very good communicators, super professional, and they absolutely get 5 stars plus. The project did get finished (over 5 weeks after the completion date promised by your salesman), and all seems to be working fine.
Excellent process from start to finish. Very pleased with the finished deck.
Problem was not resolved communication was inconsistent and then everyone just disappeared
Both my first and second Rock Electric primary electrician was knowledgeable, capable, and easy to work with.
Timberline Patio Covers did a really good job!
Mario and the crew did a fantastic job with design and construction of our deck. Brian and his crew were fantastic subs who listened to our every request and asked us all the right questions.
I have already recommended Masterdecks to many of my neighbors. They are professional, very personable, easy to work with and commited to their work. I am very satisfied with the end result.
Aaron was a very professional and knowledgeable electrician, who had great suggestions as well as immediate answers to our electrical issues with a heated floor. Aaron and Angel also did a great job "filling out" their allotted time with us (the first time we had hired the company) to help on other electrical issues around the house and yard. It was a very good experience. I will definitely hire them again.
Excellent work! Next time I will certainly use Rock; they are dependable!
Great work
Very Organized and friendly team.
I recommend them highly!
Great work that passed inspection first time. Exceptional communication and very professional.
Kyle Bannister and his team did a fantastic job from demolition, rebuilding and waterproofing deck, rail and gutters. And Kyle's recommendations were right on: installing facial railing mounts/gutter instead of surface mounts; special flashing for transition from roof to deck; providing flexibility in allowing no cost scheduling adjustments to meet our work/family activities.
Special mention goes out to: Erick Spicer and Spencer Puckett hard work in remediating the complex wood rot areas; Cristian Rosas, mighty fine work on installing the railing with the special triangular magnetic gate for access to the adjacent roof; and we thank goodness for Jet Garcia scheduling, payments, and responding to our many questions.
They were very professional.
I would (and have) recommend TPC based on the excellent craftsmanship, communication and professionalism. However I would include the caveat that the cost seemed to be very high.
The electricians were all professional, knowledgeable & highly skilled.
They were confident in their work which gave me peace of mind so I would recommend them to anyone.
Work was done in a day and they made sure everything was labeled and worked before they left and explained everything they were doing so that I understood. Left the site clean after they were finished.
We had a great experience with Masterdeck, LLC. Starting with the design and permit process through the construction phase and finish phase they strived to make sure the porch and stairs had great esthetics as well as excellent construction. They are great communicators.
They inspected the surroundings. They selected the best design. They installed it correctly. They did a very good job. My wife and I were impressed.
Very professional
Absolutely