Even though the weather was awful, the work was completed in a timely, clean and professional manner. The roof looks great!
Work was well done. Very poor communication and we continually got "updates" after the "update" had occurred.
No, I think the there are several reasons I would not recommend. While there were good things about the experience there were also very frustrating things and I did not ask enough questions...such as the plywood only being 1/4 inch, not 1/2 inch...I am just praying it holds up.
My neighbors ask for information and liked the job you did.
Valentine Roofing was very communicative. They updated me every single day, even on weekends. The foreman communicated with me if there was a rain delay or anything by 8:00 in the morning. The communication was great.
They are not the cheapest but you get what you're paying for: quality product, installation, warranty, and service.
Valentine Roofing gave a good estimate that was fair, which is why I chose to go with them.
Inspection for the quote was very impressive, and the onsite crew was pleasant to work with. Communication from the office was timely and Valentine even came back to correct a gutter issue after the job was completed!
Already have!! They managed to replace my roof in a 3-day window between rains. I love the color and texture and the look of the composition shingles. I was really worried about how the composition shingles would look . . . this is a Frank Lloyd Wright inspired home with redwood siding, and the roof is the first thing you notice when you come down the driveway. It looks terrific!
Very proffesional, both if office and at the job site. Amazing communication.
I had great experience with Valentine Roofing. The project manager maintained good communication with me through the project. They arrived and finished on time.
They were great. They were on time, did the work very nicely, were very tidy, and had very clear communication.
They did an awesome job!
We obtained several bids and without strong conviction decided on Valentine. It appears to have been a good decision. They completed a difficult project within time estimates, in poor weather in a professional manner.
The crew was meticulous in everything they did, from the installation to the cleanup. I was very impressed with how meticulous they were. They also seemed to be looking out for things which might not be right. They looked for odd things, and they took care of them for me.
The crew was prompt, thorough and great at doing my roof despite very stormy weather. Throughout the entire job, no leaks and this was during the legendary bomb cyclone. Nice work.
Valentine stayed on schedule, communicated well, and did a nice job cleaning up daily and at the end of the project. The crew was friendly and I felt that they worked safely.
The entire process was easy and everyone was great to work with, from the original estimate process through scheduling and then the onsite crew. Communication was very thorough and timely; I never had to wonder what was happening or what was next up. The estimate was fair based on others we received and based on our early conversation, we made the decision to go with Valentine and have been super happy with every stage. Our timeline matched up with some big storms coming through the area, but the crew was amazingly fast and diligent to get everything complete in just a couple of days. This was my first experience with getting a roof replaced, and I'm very happy with the result. It looks great!
Communication was excellent. Project done timely. Price was reasonable. Quality products used.
I was just very happy with them.
The internal communication between the Estimator and the installation crew was very poor. The installation crew didn't speak English so I couldn't communicate with them. Things I needed to relay to the Estimator were missed.
Very good customer service especially with the project representative. She kept us up to date on the progress. Great photos of the entire project.
Professional, timely and easy to work with. Crew on site was pleasant and conscious, great clean up.
Valentine Roofing is a great company. They cleaned everything, and they were so good.
The company communicated clearly and often, from the bid through job completion.