Unfortunately we experienced our ceiling leaking after installing PVC. Valentine is helping to resolve but it shouldn't have happened in the first place.
I would definitely recommend Valentine Roofing to a friend, family member or co-worker. They are an excellent company to deal with.
Prompt estimate and scheduling.
Valentine kept all appointments and kept me informed about the preparations and progress toward my job.
Happy with the whole process from estimate to final cleanup. We were kept informed of the process from start to finish
I believe I received a fair value for the work performed. Quality of work was okay, concerns noted below. Warranty on roof is very good.
Every step through the roofing project was made so simple. Everyone we encountered was friendly and helpful.
The whole project was done in a professional, well-organized manner from the visit of the sales estimator to the completion of the roof replacement. I felt I was dealing with honest brokers.
From beginning to end they are reliable and professional
Highest quality of workmanship provided in a professional and personal group of individuals working together and very in tune with my satisfaction.
Rene and his crew were on time, professional, systematic, efficient, did great quality work, and cleaned the area up well each day they were on the job.
EXCELLENT customer service, from Daniel who came and gave the bid, reached out to our HOA for approval of the product, to Courtney and her regular daily follow up to check in from 2 weeks before all the way through to the finished job and lastly Jose' and his crew/team and their attention to details from protecting our plants, garden lights, hot tub, heat pump and deck to removing the messy shake, and installing the Owens Corning shingle. Cleaning up every evening, and checking out with us before they left in case we had questions. The final walk around and seeing the "extra care" Jose'/team took to be sure everything was to our expectation, and it was well beyond our expectations!!!
Crew always on time, very professional, respectable of the property and leave a cleaned up jobsite at the end of the day.
despite a problem with understanding what the contract covered it was resolved and I have a new roof
Overall I would recommend Valentine. While there was some delay in communication at the beginning of the process to get the work scheduled, I appreciated the ongoing communication after we had a time window book and how quickly the work was completed.
Working with Valentine Roofing was excellent. Their bid was easily the best and their service was exceptional with regular updates and clear explanations. We are so happy we had them come out and love our new roof!
Valentine performed as advertised. Very professional and organized.
The roof looks great! The crew were excellent; several of my neighbors commented on how efficient they worked. I am happy I went with Valentine and would do so again.
From the estimator, to the office coordinators, to the foreman and his crew. All the staff from Valentine Roofing are professional and friendly. They were knowledgeable and took the time to explain anything I didn't understand. Everyone's main concern through out the process was that you are satisfied with what you paid for.
My experience withValentine roofing was very stressful . I would not recommend any person to go thru this process with Valentine roofing
N/A
LeeAnn kept me updated on product deliveries and status of project. Elmer and his crew did an exceptional installing the roof. The job site was picked up every night
Roof looks great but there was plywood against my vehicle difficulty with the invoice and a Inlet vent changed with no communication
This is my second home where I hired Valentine Roofing to do the job. One house was done i March, I was really happy with the work. The second house was done in June.
Valentine Roofing was a pleasure to work with and very responsive to all our questions
Really good service. They stay in touch every step of the way
I would recommend Vallentine Roofing.
No job is ever perfect, it seems there is always another way to do something. I hate that some contractors don't do a job to full pro levels, smaller nails are used, impractical solutions are tried, the wrong materials are used (on purpose too) or things are not as straight or angled as well as is possible, in other words a lack of pride, standards, self respect, or respect of the customer is evident. Not so here, Valentine Roofing may not be perfect, what company is? I have faith in them though, I think they did as good a job as anyone else could and probably a better job than most could.
On time - thorough inspection during sales visit - able to schedule earlier than initial estimate - wasted no time getting to work and completing the job.
The experience from start to finish impressed me and constantly went above my expectations
Our experience was wonderful, we didn't know what to expect. Elmer and his crew were awesome. We didn't have to worry about anything, the project manager reassured us and explained everything to us. Our whole experience was perfect!
Excellent experience from first inquiry to completed job!
I really liked working with Valentine Roofing. From first contact, all the way to full execution, the experience was above awesome. I was always in the loop of every step along the way, the quality of material is unmatched, the coordination and communication was excellent and the installation crew were so friendly and professional. I highly recommend Valentine Roofing if you are looking for a quality job and a peace of mind execution.
Paul K.
Kirkland
We are greatly satisfied with the re-roof of our home. The neighbors are impressed with what they see after each of them has had the same job done on their homes by other companies within the past couple of years. We will know more with the rainy season later in the year.
I highly recommend Valentine Roofing for anyone needing a new roof!
Wonderful experience
Everything about my experience with Valentine Roofing has been positive, from the meeting for the initial estimate through the installation of the new roof and gutters. Everyone has been very professional, knowledgeable and friendly. I am glad that I chose Valentine Roofing!
Good job but broke some siding which by contract they are not responsible to fix
yes
Good roofers; iffy administration. They were going to leave a dumpster in my driveway five days before they were actually going to do the roof. And it took multiple tries to book the job. But they were accommodating once we got going. But the broken coffee cup as a thank you gift was a special touch.
Good experience with the advisor (David). He clearly explained our options and we were very comfortable with his recommendations. The installation team was great. Very attentive to our concerns and requests. The foreman, Jose, was right there to answer any questions. He also pointed out several problem areas and took additional measures beyond the basic installation to address those trouble spots. All around a great experience.
We talked with several roofers before finally settling on Valentine. They came recommended and lived up to that recommendation, communicating clearly what would happen and what the expectations would be. When they ran into unexpected issues with our roof, they communicated very clearly what was happening and what needed to be fixed, and provided alternatives to save us money. We're very glad we went with them for our new roof!
Valentine Roofing got the job done quickly and professionally.
I am not comfortable giving my opinions to others unless they specifically inquire.
I want to....they had great service and reasonable prices. My only issue is that it was quoted for one price and the end price was $3k more due to needing more supplies. Not unreasonable but felt like they could do a better job estimating. When I pointed it out, they agreed it was an issue and they would look in to it.
Everything went smoothly better than prior roofing jobs. Just one outstanding question they’re working on.
Valentine Roofing completed on time and in a professional manner
Overall they did a great job and LeeAnn was helpful throughout, even when some issues arose
Valentine Roofing did an excellent job with my roofing project. Each step; the estimate process, planning and scheduling, installation and project closure all went very smoothly. I would definitely recommend Valentine Roofing for your roof project.
Valentine Roofing does quality work. They are on time and easy to deal with. Also, they are well-informative. They scheduled everything, followed up with it, and let me know when they were on their way.